Toshiba 19DV615Y Owner's Manual page 63

(2) Calls to attend or request for service assistance to install, configure or adjust the LCD TV/DVD Combo, where that
adjustment is identified in the User manual supplied with the LCD TV/DVD Combo, or arises from inadequate antenna
signal, antenna & cable faults, interference from other devices or cables, or where no fault is found in the LCD TV/DVD
Combo, will be chargeable to the user at Toshiba's or the AV Authorised Service Centre's prevailing rates, this includes
telephone support beyond 90 days from the date of purchase. Please refer to the Support section of Toshiba's website for
details.
(3) Replacement of any batteries or damage from battery leakage.
(4) The expense of the service call where no fault is found, or in the event an appointment is made for service and the owner or
nominated person is not in attendance at the negotiated time. This expense may be charged at the AV Authorised Service
Centre's prevailing rates.
(5) Damage, delay or any action by any party not authorised to perform Warranty repair on the LCD TV/DVD Combo. Please
refer to the Support section of the website for authorised service providers or contact the Toshiba Service Centre.
(6) Damage caused by improper media insertion, improper installation or improper connection to any device; (antenna, ac
power, home theatre system, set top box, mounting bracket, furniture etc.).
(7) Damage caused by an external electrical fault, power surge, or use of incorrect cabling. Damage or loss caused by
accident, intentional or accidental misuse, abuse, neglect or improper maintenance, use under abnormal conditions,
including fracture or bruising/bleeding of any glass or display panel (including the LCD display, casework, cables, adaptors,
covers, plugs and latches. This includes fluid ingress of any kind (including damage from condensation), foreign objects or
infestation, and damage from shock or restriction of airflow, or external heat.
(8) Damage from use outside usage, installation & mounting parameters set out in the user guide, supplied with each LCD TV/
DVD Combo, and available on the Toshiba Australia website (www.av.toshiba.com.au).
(9) Damage from use of parts not manufactured or supplied by Toshiba.
(10)Damage to or loss of any programs or, data, or costs of recovering such programs or data.
(11)Consequential or other damages of any kind that may occur during repair or replacement.
(12)Costs associated with the de-installation and re-installation of the LCD TV/DVD Combo is not provided under this Warranty.
(13)LCD TV/DVD Combo purchased from anyone other than Toshiba or a Toshiba authorised Reseller.
(14)Modifications to LCD TV/DVD Combo not approved in writing by Toshiba.
(15)Service made necessary by use of incompatible third party products.
(16)Service of a LCD TV/DVD Combo on which the TOSHIBA label or logo, rating label or serial number have been defaced or
removed.
(17)FORCE MAJEURE. Toshiba will not be responsible for any failure to perform due to causes beyond it's control, including,
without limitation, fires, floods, earthquakes, explosions, accidents, acts of public enemy, wars, rebellions, insurrections,
sabotage, epidemics, quarantine restrictions, labour disputes, labour shortages, transportation embargoes or failures or
delays in transportation, inability to secure raw materials or machinery for the manufacture of their products and delivery of
their services, acts of God, acts of any government or any agency thereof (including denials or onerous restrictions on
required export licenses), and judicial actions.
ADDITIONAL CARE RECOMMENDATIONS
You should;
(1) Read and follow all care instructions provided with your LCD TV/ DVD Combo.
(2) READ and OBSERVE all conditions for mounting the LCD TV/DVD Combo on furniture or walls. Failure to do so may
cause the LCD TV/DVD Combo to fall and be damaged. If in doubt contact you reseller for a suitable installation
professional, who can provide this service for a fee.
(3) DO NOT CLEAN THE LCD TV/DVD COMBO GLASS PANEL with anything other than a soft cloth that has been dampened
with a weak mixture of mild detergent & water. (Squeeze the cloth until no water is expelled). Use of stronger cleaning
agents risks damaging the glass coating and causing a blotching effect, which is not covered under warranty.
(4) IF PURCHASING THIS LCD TV/DVD COMBO FOR COMMERCIAL USE, discuss your usage patterns with an AV
authorised service centre to determine if a preventative maintenance program should be purchased to support your
requirements. This is especially important where this LCD TV/DVD Combo is used in a tropical environment, or if the LCD
TV/DVD Combo is subject to routine movement.
STATUTORY RIGHTS AND EXCLUSIONS - AUSTRALIA ONLY
Certain legislation including the Trade Practices Act (1974) and other Commonwealth, State and Territory legislation implies
warranties and conditions into consumer contracts. These warranties and conditions exist separately from and are not affected
by the Warranties referred to in this booklet. Subject to such legislation and to the express warranties contained in this booklet
all warranties, conditions and liability implied by law that may be excluded are hereby excluded and Toshiba shall not be liable
for any direct or indirect loss or damage of any kind arising from the products or your use of them (including but not limited to
loss of profits and incidental or consequential loss or damage).
PRIVACY STATEMENT
Information supplied by you is used by Toshiba to process your request and to perform a warranty action. No information will be
disclosed without your permission. See Toshiba's Web site for more information. (Address details further in this document).
TO OBTAIN WARRANTY SERVICE
(1) Read the owner's manual before operating.
(2) Contact your Reseller and discuss the problem to eliminate issues related to setup, cables or connected devices. You will
be referred to Toshiba if the Reseller determines the problem is related to warranty.
(3) If your Reseller is unable to assist you, call the Toshiba Service Centre within the Warranty period and no later than 30 days
after the discovery of the claimed defect (whichever is the earlier).
(4) If you call Toshiba Service Centre, a Support Representative will help you to diagnose the problem and identify the most
likely method for remedy, including a suitable AV authorised service centre.
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