Error And Maintenance Messages - Brother DCP-J4110DW Basic User's Manual

Error and Maintenance messages

As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error or required routine maintenance and
shows the appropriate message. The most common error and maintenance messages are shown
below.
You can clear most errors and perform routine maintenance by yourself. If you need more help,
the Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Visit us at http://solutions.brother.com/.
NOTE
lights up when there is an error or maintenance message. Press
message on the Touchscreen.
Error Message
B&W Print Only
Replace Ink
54
Cause
One or more of the colour ink
cartridges have reached the end of
their life.
You can use the machine in
monochrome mode for approximately
four weeks depending on the number
of pages you print.
While this message appears on the
Touchscreen, each operation works in
the following way:
 Printing
If you choose Greyscale in the
Advanced tab of the printer driver,
you can use the machine as a
monochrome printer.
2-sided print is not available when
this message appears.
 Copying
If the paper type is set to
Plain Paper you can make
copies in monochrome.
2-sided copy is not available when
this message appears.
to display the error
Action
Replace the ink cartridges. (See
Replacing the ink cartridges
on page 47.)
NOTE
The machine will stop all print
operations, you cannot use the
machine until a new ink cartridge is
installed in the following cases:
• If you unplug the machine or take
out the ink cartridge.
• If the paper type is set to anything
except Plain Paper or
Inkjet Paper.
®
• (Windows ) If you check
Slow Drying Paper in the Basic
tab of the printer driver.
(Macintosh) If you check
Slow Drying Paper in the
Print Settings of the printer driver.
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