Brother DCP-J4120DW Basic User's Manual
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Brother DCP-J4120DW Basic User's Manual

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Basic User's Guide
DCP-J4120DW
Version 0
UK

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Summary of Contents for Brother DCP-J4120DW

  • Page 1 Basic User’s Guide DCP-J4120DW Version 0...
  • Page 2 The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product online at http://www.brother.com/registration © 2014 Brother Industries, Ltd. All rights reserved.
  • Page 3 Save your most frequently-used settings as Shortcuts. Mobile Connect (See Online User’s Guide at solutions.brother.com/manuals.) Use Brother iPrint&Scan to print and scan images and files from mobile devices. (See Mobile Print/Scan Guide for Brother iPrint&Scan at solutions.brother.com/manuals.) Web Connect / Brother Apps...
  • Page 4 PDF file / Brother print from OS X v10.7.x or later and your iPhone, Solutions Center iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver. Google Cloud Print This Guide provides details on how to use Google...
  • Page 5 4 Step-by-Step Instructions Where can I find the Online User’s Guide? ® (Windows Click (Start) > All Programs > Brother > Brother Utilities > DCP-XXXX (Where XXXX is your model name.) > Support > User’s Guides. ® (Windows Tap or click (Brother Utilities) >...
  • Page 6 Provides several ways to search  Displays related questions for additional information  Receives regular updates based on customer feedback * The FAQ home page will vary depending on your model. Where can I find these FAQs? Brother Solutions Center http://support.brother.com...

  • Page 7: Table Of Contents

    General information.... 1 Printing photos from a memory card or USB flash How to use the documentation ..1 drive........21 Symbols and conventions .... 1 About Brother Utilities PhotoCapture Center operations ® (Windows ) ........1 (PHOTO mode)......21 Control panel overview ....

  • Page 9: General Information

    ® Windows Server 2008 and ® Windows Server 2008 R2) Thank you for buying a Brother product! Click (Start) > All Programs > Reading the documentation will help you Brother, and (Brother Utilities). make the most of your machine.

  • Page 10: Control Panel Overview

    Chapter 1 Control panel overview 2.7"(67.5 mm) Touchscreen LCD and Touchpanel 1 2.7"(67.5 mm) Touchscreen LCD (Liquid Crystal Display) Access the menus and options you want by pressing them as they are displayed on the Touchscreen LCD. You can adjust the angle of the Touchscreen LCD and Touchpanel by lifting it.
  • Page 11 General information 2 Touchpanel: Power On/Off  Back Press to turn the machine on. Press to go back to the previous menu level. Press and hold down to turn the machine  Home off. The Touchscreen LCD displays Press to return to the Home screen. Shutting Down and stays on for a few Cancel ...

  • Page 12: (67.5 Mm) Touchscreen Lcd

    Chapter 1 2.7"(67.5 mm) Touchscreen Home Screen 2 There are three Home screens that you can access by pressing d or c. From the Home screens, you can access Wi-Fi setup, Shortcuts, Ink levels and Setup screens. Home Screen 1 This screen provides access to additional features, such as Web, Apps and A3 Copy Shortcuts operations.
  • Page 13 This product adopts the font of ARPHIC TECHNOLOGY CO., LTD. Photo  Press to access Photo mode.  Press to connect the Brother machine to an Internet service. For details, see Web Connect Guide.  Apps Press to access the Brother Apps...
  • Page 14 Chapter 1 Settings screen 4 Date & Time Displays the date and time that has been When you press (Settings), the set in the machine. Touchscreen LCD displays the machine’s Press to access the Date & Time menu. status. 5 Wi-Fi This screen provides access to all the Press to set up a wireless network machine’s settings.

  • Page 15: Entering Text

    General information Entering Text When you must enter text into the machine, a keyboard appears on the Touchscreen. Press to cycle between letters, numbers and special characters. NOTE • To change between lowercase or uppercase, press • You can change the keyboard setting of the Touchscreen.

  • Page 16: Loading Paper

    Loading paper Before loading paper Loading paper in the paper tray Load only one size of paper and one type of paper in the paper tray at a time. Paper size and loading orientation  When loading a different paper size in the tray, you must also change the paper size The paper size determines the orientation setting in the machine.
  • Page 17 Loading paper When using A4, Letter or Executive size Fan the stack of paper well to avoid paper: paper jams and misfeeds. Pull the paper tray completely out of the machine. NOTE Always make sure the paper is not curled. Load paper in the paper tray with the Open the output paper tray cover (1).
  • Page 18 Chapter 2 Check that the paper is flat in the tray Pull out the paper support (1) until it and below the maximum paper locks into place, and then unfold the mark (1). paper support flap (2). Overfilling the paper tray may cause paper jams.

  • Page 19: Loading Paper In The Manual Feed Slot

    Loading paper Loading paper in the When using A3 or Ledger size paper: manual feed slot Open the manual feed slot cover. Use the manual feed slot to load special print media, one sheet at a time. Paper size and loading orientation The paper size determines the orientation when loading paper in the manual feed slot.
  • Page 20 Chapter 2 Load only one sheet of paper in the Using both hands, load one sheet of manual feed slot with the printing paper in the manual feed slot until the surface face up. front edge touches the paper feed rollers.

  • Page 21: Paper Settings

    Press (Tray Setting). Press Paper Type. Press Press a or b to display Plain Paper, Inkjet Paper, Brother BP71 or NOTE Other Glossy, and then press the When you copy using A3, Legal or Ledger option you want to set.

  • Page 22: Check Paper Setting

    Recommended print media To get the best print quality, we recommend using the Brother paper in the table. If the listed Brother paper is not available in your country, we recommend testing various papers before purchasing large quantities. Brother paper...

  • Page 23: Loading Documents

    Loading documents How to load How to load documents documents Lift the document cover. Place the document face down in the Using the scanner glass upper left corner of the scanner glass, aligned with the arrow. Use the scanner glass to copy, or scan single pages or pages of a book.

  • Page 24: Printing From A Computer

    Before you can print from a computer, you must install the printer driver. (See Online User’s Guide.) Install the Brother printer driver from the CD-ROM or Brother Solutions Center. (See Quick Setup Guide.) From your application, select the Print command.

  • Page 25: Copying

    Copying How to copy Copy options overview Place the document face down on the To change the copy options, press Copy, and scanner glass. then press Options. Press a or b to scroll (See Using the scanner glass through the copy settings. When the setting on page 15.) you want is displayed, press it and choose your option.

  • Page 26: Paper Type

    Press a or b to display Paper Size. Press a or b to display Plain Paper, Press Paper Size. Inkjet Paper, Brother BP71 or Other Glossy, and then press the Press a or b to display A4, A5, A3, option you want to set.

  • Page 27: Scanning To A Computer

    Scanning to a computer Before scanning If the ControlCenter4 Mode screen appears, click Advanced Mode, and then click OK. To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address. ...

  • Page 28: How To Scan A Document As A Pdf File Using The Touchscreen

    Chapter 6 1 Select PDF (*.pdf) from the Choose the settings for Scan Type, File Type drop-down list. Resolution, File Type, Scan Size and 2 Type a file name for the document. Remove Background Colour if 3 Click Folder. You can save the file to required.

  • Page 29: Printing Photos From A Memory Card Or Usb Flash Drive

    Printing photos from a memory card or USB flash drive PhotoCapture Center Do one of the following:  To choose the photos you want to operations print, or to print multiple copies of an (PHOTO mode) image, go to step g. ...

  • Page 30: Photocapture Center Print Settings Overview

    Chapter 7 Press Start. Wait until the message on the Touchscreen disappears after printing, and then remove the memory card or USB flash drive from the media slot. PhotoCapture Center print settings overview You can temporarily change the print settings for the next print.

  • Page 31: Routine Maintenance

    Routine maintenance How to clean and Checking the print quality check the machine If faded or streaked colours and text appear on your printouts, some of the print head nozzles may be clogged. Check this by Cleaning the scanner glass printing the Print Quality Check Sheet and looking at the nozzle check pattern.
  • Page 32 Brother Original Innobella replacement ink cartridge for each problem colour. Try cleaning the print head up to five more times. If the print has not improved, contact Brother customer service or your local Brother dealer.

  • Page 33: Checking The Print Alignment

    Routine maintenance Checking the print alignment For the “A” pattern, press a or b to display the number of the test print that has the least visible vertical stripes If your printed text becomes blurred or (1-9), and press it. Then press OK. images become faded, you may need to In the example, number 6 is the best adjust the print alignment after transporting...

  • Page 34: Troubleshooting

    If you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips. You can correct most problems yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.

  • Page 35: Error And Maintenance Messages

    Troubleshooting Error and maintenance messages As with any sophisticated office product, errors may occur and supplies must be replaced. If this happens, your machine identifies the error or required routine maintenance and displays the appropriate message. The most common error and maintenance messages are shown in the following table.
  • Page 36 A used ink cartridge was reinstalled. Remove the used ink cartridge and install a new one. If you are using non Brother Original Replace the cartridge with a Brother ink, the machine may not detect the Original ink cartridge. If the error ink cartridge.
  • Page 37 Ink Absorber Pad Full The ink absorber box or flushing box The ink absorber box or flushing box is full. These components are must be replaced. Contact Brother periodic maintenance items that may customer service or your local require replacement after a period of...
  • Page 38 Error Message Cause Action One or more of the ink cartridges are Order a new ink cartridge. You can Ink Low near the end of their life. If one of the continue printing until the colour ink cartridges is near the end Touchscreen displays of its life.
  • Page 39 Troubleshooting Error Message Cause Action The machine is out of paper, or paper Do one of the following: No Paper Fed is not correctly loaded in the paper  Refill the paper tray, and then tray. press OK on the Touchscreen. ...
  • Page 40 Error Message Cause Action The paper tray is not completely Slowly push the paper tray Paper Tray not inserted. completely into the machine. detected Jammed paper or a foreign object has Pull the paper tray out of the machine prevented the paper tray from being and remove the paper or foreign inserted properly.
  • Page 41 Troubleshooting Error Message Cause Action The paper size setting does not 1 Check that the paper size you Wrong Paper match the size of paper in the tray. choose on the Touchscreen matches the size of the paper in The paper orientation is incorrect for the tray.

  • Page 42: Error Animations

    Error animations Lift the Jam Clear Flap, and remove the jammed paper. Error animations display step-by-step instructions when paper gets jammed. You can read the steps at your own pace by pressing c to see the next step and d to see the previous step.
  • Page 43 Troubleshooting Using both hands, use the finger holds IMPORTANT on each side of the machine to lift the • If paper is jammed under the print head, scanner cover (1) into the open position. unplug the machine from the power source, and then move the print head to reach the paper.
  • Page 44 Open the Jam Clear Cover (1) at the Close the inside cover and Jam Clear back of the machine. Cover. Make sure the covers are closed completely. Open the inside cover (1). Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
  • Page 45 Troubleshooting Open the inside cover (1). Using both hands, use the finger holds on each side of the machine to lift the scanner cover (1) into the open position. Pull the jammed paper out of the machine. Slowly pull the jammed paper (1) out of the machine.
  • Page 46 Additional paper jam clear operations IMPORTANT • If paper is jammed under the print head, If you experience paper jams repeatedly unplug the machine from the power (3 times or more), the Touchscreen source, and then move the print head to displays a message asking if you want reach the paper.

  • Page 47: Troubleshooting For Wireless Lan Setup

    Troubleshooting Troubleshooting for Wireless LAN setup Wireless LAN report After you configure the wireless LAN settings of the machine, a wireless LAN report will be printed automatically. If the printed report shows that the connection failed, check the error code on the printed report and refer to the following instructions.

  • Page 48: If You Are Having Difficulty With Your Machine

    If you think there is a problem with your machine, check the following tables of troubleshooting tips. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.

  • Page 49: Print Quality Difficulties

     The ink cartridge may not have been stored correctly before use. Make sure you are using Brother Original Innobella ink. Brother does not recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with ink from other sources.
  • Page 50 The machine prints blank pages. Check the print quality. (See Checking the print quality on page 23.) Make sure you are using Brother Original Innobella ink. To prolong print head life, provide the best ink cartridge economy and maintain print quality, we do not recommend frequently unplugging the machine and/or leaving the machine unplugged for extended periods of time.

  • Page 51: Paper Handling Difficulties

    Difficulties Suggestions Photo paper does not feed When you print on Brother Photo paper, load one extra sheet of the same photo correctly. paper in the paper tray. An extra sheet has been included in the paper package for this purpose.

  • Page 52: Photocapture Center Difficulties

    MFL-Pro Suite installation. (Macintosh) If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it and then install the Brother software. Cannot connect to wireless Investigate the problem using the WLAN Report.

  • Page 53: Machine Information

    3 All Settings Press Machine Info. You can restore all settings to the factory default. Press Serial No. Brother strongly recommends performing Your machine’s serial number will this procedure before handing over or appear on the Touchscreen. disposing of the machine.

  • Page 54: Index

    Index Cleaning Paper scanner ..........23 Check Paper setting ......14 Control panel overview ......2 loading ............ 8 ControlCenter type ............13 See Online User’s Guide. PhotoCapture Center Copy from PC paper size ..........18 See Online User’s Guide. paper type ..........18 Preview photos ........

  • Page 55: Supplies

    For more information about the replacement supplies, visit http://www.brother.com/pageyield. What is Innobella? Innobella is a range of genuine supplies offered by Brother. The name "Innobella" derives from the words "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of the "innovative"...
  • Page 56 Visit us on the World Wide Web http://www.brother.com This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will support only machines purchased in their own countries. www.brotherearth.com...

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