Paper jam in the multi-purpose tray
Click this link to open an animation about clearing a jam.
1. If the paper is not feeding properly, pull the paper out of the machine.
2. Open and close the front door to resume printing.
Paper jam inside the machine (Jam feed 1)
Click this link to open an animation about clearing a jam.
The fuser area is hot. Take care when removing paper from the
machine.
1. Open the right door.
2. Remove the jammed paper by gently pulling it straight out.
Troubleshooting_ 216