Handling Incoming Calls; Answering Calls; Using Call Hold - Panasonic KEY TELEPHONE User Manual

4. HANDLING INCOMING CALLS

You can handle calls that reach your phone in a variety of ways:
• Answer Calls (page 38)
• Use Call Hold (page 38)
• Transfer Calls (page 40)

ANSWERING CALLS

You can answer various types of calls using the following procedure:
To answer a call
Pick up the handset or press the ON/OFF key.
1.
Do one of the following:
2.
To answer . . .
A call ringing at someone
else's phone
A call ringing a phone within
your call pickup group
An external call ringing a
phone within your call pickup
group
A call ringing outside your call
pickup group
Complete the call, and replace the handset or press the ON/OFF key.
3.

USING CALL HOLD

Depending on the set up of your system, you can put one or more calls on hold and
retrieve those calls using the HOLD key or a designated Floating Hold key.
38
Do the following . . .
a. Press the flashing FF key.
OR
a. Enter the Direct Call Pickup Set code (default
= 704 (HK/UK) or 704#).
b. Dial the number of the ringing extension.
Enter the All Calls Pickup Set code (default =
701(HK/UK) or 701#).
Enter the External Call Pickup Set code (default =
702 (HK/UK) or 702#).
a. Enter the Specified Group Pickup Set code
(default = 703 (HK/UK) or 703#).
b. Enter the number of the call pickup group (01-
72) where the phone is ringing.
Key Telephone User Guide