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This handset is an accessory handset for use with the KX-TH102 base
unit. You must register this handset with your base unit before it can be
used.
Charge the handset battery for 4 hours before initial use.
Please read these Operating Instructions before using the unit and save
for future reference.
For assistance, visit our website:
http://www.panasonic.com/phonehelp for customers in the U.S.A. or
Puerto Rico.
Operating Instructions
Home Communication System
Model No.
Cordless Handset
KX-THA11
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Table of Contents
Related Manuals for Panasonic KX-THA11
Summary of Contents for Panasonic KX-THA11
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Page 1: Operating Instructions
Charge the handset battery for 4 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.panasonic.com/phonehelp for customers in the U.S.A. or Puerto Rico. Operating Instructions Home Communication System... -
Page 2: Table Of Contents
......37 Answering system settings..39 For assistance, please visit http://www.panasonic.com/phonehelp Using a Cellular Phone with this Unit Configuring a cellular phone . -
Page 3: Feature Highlights
Thank you for purchasing the Panasonic Home Communication System Cordless Handset. Important: L For information about other compatible Panasonic units, see page 5. L In these operating instructions, the “cordless handset” is referred to as the “handset”. Telephone and monitoring features N 2 line telephone While one line is in use, you can make or answer a call using the other line. -
Page 4: Accessory Information
Rechargeable nickel metal hydride (Ni-MH) battery Corded headset Note: L You can expand your phone system by registering additional compatible Panasonic units (page 5). Sales and support information L To order these accessories, call 1-800-332-5368. L TTY users (hearing or speech impaired users) can call 1-866-605-1277. -
Page 5: Expanding Your Phone System
L Headset and cellular phone must have Bluetooth capability and must be compatible to the home communication system. For more details and the list of compatible cellular phones, please visit: www.panasonic.com/MultiTalkV For assistance, please visit http://www.panasonic.com/phonehelp Other devices: max. 10 Cordless camera KX-THA13: max. - Page 6 Your home Video monitor Cellular connection (Bluetooth compatible) Your cellular phone For assistance, please visit http://www.panasonic.com/phonehelp This feature allows you and the person you are talking to to see each other in real time for an outside call using the handsets.
- Page 7 Data link feature Video phone using TV Your home For assistance, please visit http://www.panasonic.com/phonehelp This feature allows you to access the Internet or another computer by connecting the units (A, B, C, and the base unit) with the USB cable or a USB adaptor (D) to your computer.
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Page 8: For Best Performance
L The maximum calling distance may be shortened when the product is used in the following places: Near obstacles For assistance, please visit http://www.panasonic.com/phonehelp such as hills, tunnels, underground, near metal objects such as wire fences, etc. L Operating near 2.4 GHz electrical appliances may cause interference. -
Page 9: Preparation
Setting up the handset Connecting the AC adaptor L Use only the included Panasonic AC adaptor PQLV203. Note: L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. -
Page 10: Battery Replacement
3 flashes. This will maximize the battery life. For assistance, please visit http://www.panasonic.com/phonehelp Battery replacement Important: L Use only the rechargeable Panasonic battery noted on page 4. Press the notch of the handset cover firmly, and slide it in the direction of the arrow. -
Page 11: Controls
C Headset jack/Audio jack D {C} (TALK) E Joystick F {s} (SP-PHONE) G {*} (TONE) H {PAUSE} {REDIAL} I Microphone For assistance, please visit http://www.panasonic.com/phonehelp J Ringer indicator/Message indicator K Receiver L Soft keys M {OFF} N {MUTE} {CLEAR} O {HOLD} {INTERCOM}... - Page 12 Charger A Charge contacts B CHARGE indicator For assistance, please visit http://www.panasonic.com/phonehelp It can also be used to select the center soft key icon (page 13), by pressing down on the center of the joystick.
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Page 13: Display
Call privacy mode is on. Ringer for both line 1 and line 2 on the handset is off. Line 1 or line 2 ringer on the handset is off. For assistance, please visit http://www.panasonic.com/phonehelp Displayed Meaning item The cellular line is in use. -
Page 14: Symbols Used In These Operating Instructions
Menu icon Menu/feature Phonebook Caller list Message playback Ringer settings Audio monitor Other items For assistance, please visit http://www.panasonic.com/phonehelp Symbols used in these operating instructions Symbols used for operations Symbol Meaning d, G, The symbols to the left... -
Page 15: Registering The Handset
The handset will be assigned an extension number by your base unit. Important: L Before registering this handset or any other compatible Panasonic units to your base unit, we recommend you change your base unit’s PIN so that other Bluetooth devices in the area are not accidentally registered at the same time. -
Page 16: Setting The Unit Before Use
“English”) Press the center of joystick to save. i {OFF} Note: L If you select a language you cannot read, press the center of joystick, {#}{1}{1}{0}{1}, and {SAVE} to change the display language to English. For assistance, please visit http://www.panasonic.com/phonehelp... -
Page 17: C Making/Answering Calls
L Use the speakerphone in a quiet environment. L To switch back to the receiver, press {C}. For assistance, please visit http://www.panasonic.com/phonehelp Making/Answering Calls Adjusting the receiver/speaker volume Push {^} or {V} while talking. Making a call using the redial list The last 10 phone numbers dialed are stored in the redial list. -
Page 18: Answering Calls
Temporary ringer off While the handset is ringing for an outside call, you can turn the ringer off temporarily by pressing {OFF}. For assistance, please visit http://www.panasonic.com/phonehelp Useful features during a call HOLD button This feature allows you to put an outside call on hold. - Page 19 (page 10). – the maximum number of extensions that can be used at a time may decrease. For assistance, please visit http://www.panasonic.com/phonehelp Making/Answering Calls Handset voice enhancer This feature clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that is easier to hear and understand (page 34).
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Page 20: Using The Other Line During A Call
To return to the 1st call (line 1), press {LINE1}. Note: L If you subscribe to Caller ID, the 2nd caller’s information is displayed when a call is being received on the other line (page 24). For assistance, please visit http://www.panasonic.com/phonehelp... -
Page 21: Phonebook
Select the desired light-up ID (page 25). i {NEXT} i {SAVE} L To add other items, repeat from step {OFF} For assistance, please visit http://www.panasonic.com/phonehelp Note: L To assign a song as ringer ID, you can record it from an audio device (page 32) -
Page 22: Chain Dial
L If there is no item corresponding to the letter you selected, the next item is displayed. Push {V} to select the desired item. For assistance, please visit http://www.panasonic.com/phonehelp Editing items in the handset phonebook Find the desired item (page 22). i {EDIT} Edit the name if necessary (page 21). - Page 23 Panasonic handsets (KX- THA12/KX-THA16/KX-THA17). L The melodies and songs for ringer ID are not copied to the base unit. For assistance, please visit http://www.panasonic.com/phonehelp Copying an item {MENU} (center of joystick) i d i {SELECT} {COPY} “Copy 1 item”...
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Page 24: G Caller Id Service
For assistance, please visit http://www.panasonic.com/phonehelp Call Waiting Caller ID display If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd caller’s information is displayed after you... -
Page 25: Caller List
Caller ID information is displayed. For assistance, please visit http://www.panasonic.com/phonehelp Caller ID Service Caller list Caller information for the last 50 different callers is logged in the caller list. You can use this list to return missed calls. -
Page 26: Before Calling Back
L Phone numbers from the 4 most recently edited area codes are automatically edited. For assistance, please visit http://www.panasonic.com/phonehelp L If you move to another area, you can turn this feature off to erase previously edited area codes. To use this feature again, turn it on and reprogram the area codes you want to edit once again. -
Page 27: Intercom
L When the ringer volume is set to off for both lines, the handset will ring at the low level for intercom calls. For assistance, please visit http://www.panasonic.com/phonehelp Transferring a call Outside calls can be transferred between the handset and the base unit, and... -
Page 28: Conference Calls
Note: L After you press {9}, the caller hears the greeting message and can leave a message after the beep. For assistance, please visit http://www.panasonic.com/phonehelp Conference calls Conference call with 2 outside calls While you are talking with an outside caller,... -
Page 29: Call Share
When another participating party cannot join a conversation, “System is busy. Please try again later.” is displayed. For assistance, please visit http://www.panasonic.com/phonehelp Call share This feature allows the handset to join an existing outside call. Joining a conversation Join the conversation by pressing {LINE1}... -
Page 30: F Monitoring
{SELECT} “Monitor access” i {SELECT} Select the desired setting. (Default: “Deny”) i {SAVE} i {OFF} For assistance, please visit http://www.panasonic.com/phonehelp Audio monitor This feature allows you to listen to the audio in the room where the handset or base unit is located. -
Page 31: Programmable Settings
L When the ringer volume is set to off for a line, “Ringer off” is displayed and the handset does not ring for outside calls received on that line. For assistance, please visit http://www.panasonic.com/phonehelp Programmable Settings Ringer tone You can change the ringer tone heard when an outside call is received. - Page 32 “Record” i {SELECT} Start playing the audio device. Press {REC.} to start recording. To stop recording, press {STOP}. For assistance, please visit http://www.panasonic.com/phonehelp L To listen to the recording, select “Playback”, then press {SELECT}. L To re-record, select “Retry”, press {SELECT}, then start from step 5.
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Page 33: Other Settings
{MENU} (center of joystick) i f i {SELECT} “Interrupt tone” i {SELECT} Select the desired setting. (Default: “2”) i {SAVE} i {OFF} For assistance, please visit http://www.panasonic.com/phonehelp Programmable Settings Other settings Date and time L You only need to program this setting once, using either the handset or base unit. -
Page 34: Display Contrast
{MENU} (center of joystick) i h i {SELECT} “Talking CallerID” i {SELECT} Select the desired setting. (Default: “On”) i {SAVE} i {OFF} For assistance, please visit http://www.panasonic.com/phonehelp Display contrast {MENU} (center of joystick) i h i {SELECT} “LCD contrast” i {SELECT} Select the desired setting. -
Page 35: Caller Id Number Auto Edit
Note: L You can select a line manually regardless of the line selection mode by pressing {LINE1} or {LINE2}. For assistance, please visit http://www.panasonic.com/phonehelp Programmable Settings Dialing mode If you cannot make calls, change this setting depending on your telephone line service. -
Page 36: Customer Support
{MENU} (center of joystick) i h i {SELECT} “Customer support” i {SELECT} L The Internet address is displayed. {OFF} For assistance, please visit http://www.panasonic.com/phonehelp... -
Page 37: Answering System Feature
L Messages are retained even if a power failure occurs. For assistance, please visit http://www.panasonic.com/phonehelp Answering System Listening to messages using the handset When new messages have been recorded: –... -
Page 38: Answering System
Note: L To edit the number before calling back, press {EDIT} to select the desired format (page 26). For assistance, please visit http://www.panasonic.com/phonehelp Answering system commands You can also select the desired line(s) and press dial keys to access certain answering system functions using the handset during playback. -
Page 39: Answering System Settings
{MENU} (center of joystick) i h i {SELECT} “Message alert” i {SELECT} Select the desired setting. (Default: “Off”) i {SAVE} i {OFF} Note: L While message alert is on, battery operating time will be shortened (page 10). For assistance, please visit http://www.panasonic.com/phonehelp Answering System... -
Page 40: Using A Cellular Phone With This Unit
– use the base unit to connect to the cellular phone. For more information, see the operating instructions included with your base unit. For assistance, please visit http://www.panasonic.com/phonehelp Making/answering calls using a cellular line L Before making or answering calls, confirm that you have connected your cellular phone to the base unit. -
Page 41: Calling Back
L If a call is kept on hold for more than 6 minutes, an alarm tone starts to sound. After 4 additional minutes on hold, the call is disconnected. For assistance, please visit http://www.panasonic.com/phonehelp Using a Cellular Phone with this Unit Using the land line during a cellular call... -
Page 42: Transferring A Cellular Call
L If you erase a customized ring for cellular call, “Tone 3” (default) is used instead of that ringer tone. For assistance, please visit http://www.panasonic.com/phonehelp Transferring a cellular call Cellular calls can be transferred between the handset and the base unit, and... - Page 43 To talk only with the cellular caller, press {C}. To resume both lines, press {CONF}. For assistance, please visit http://www.panasonic.com/phonehelp Using a Cellular Phone with this Unit Conference call with a cellular call and an intercom call...
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Page 44: Useful Information
L Pentium is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and/or other countries. L Screen shots are reprinted with permission from Microsoft Corporation. L All other trademarks identified herein are the property of their respective owners. For assistance, please visit http://www.panasonic.com/phonehelp Description ® ®... -
Page 45: Wall Mounting
Wall mount template for the charger 25.2 mm (1 inch) For assistance, please visit http://www.panasonic.com/phonehelp Belt clip You can hang the handset on your belt or pocket using the included belt clip. To attach the belt clip 25.2 mm... -
Page 46: Headset (Optional)
Headset (Optional) Connecting the corded headset Connecting a headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset (page 4). L Headset shown is KX-TCA86. Switching a call between headset and handset speakerphone To switch to the handset speakerphone, press {s}. To return to the headset, press {C}. -
Page 47: Error Messages
Please register to the base unit Memory full No items stored For assistance, please visit http://www.panasonic.com/phonehelp Cause & solution L The called handset or base unit is in use. L Other users are using the line(s). Wait until the line button light or the line status icon goes out. - Page 48 System is busy. Please try again later. Title error For assistance, please visit http://www.panasonic.com/phonehelp Cause & solution L The handset has lost communication with the base unit. Move closer to the base unit, and try again. L Confirm that the base unit’s AC adaptor is plugged in.
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Page 49: Troubleshooting
Static is heard, sound cuts in and out. Interference from other electrical units. For assistance, please visit http://www.panasonic.com/phonehelp Cause & solution L Make sure that the battery is installed correctly and fully charged (page 9). L Check the connections (page 9). - Page 50 L If the last number dialed was more than 48 digits long, the number will not be redialed correctly. Dial the number manually. L Make sure that a Panasonic optional headset is connected properly (page 46). L If “SP-phone” is displayed on the handset, press {C} to switch to the headset.
- Page 51 I cannot operate the answering system. The message indicator on the handset flashes. For assistance, please visit http://www.panasonic.com/phonehelp Cause & solution L You have not subscribed to Caller ID service. Contact your telephone company to subscribe. L The name display service may not be available in some areas.
- Page 52 4 is displayed. The handset display is blank. For assistance, please visit http://www.panasonic.com/phonehelp Cause & solution L The battery may need to be replaced with a new one (page 10). L Confirm that the battery is properly installed.
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Page 53: Fcc And Other Information
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device. For assistance, please visit http://www.panasonic.com/phonehelp Useful Information NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. - Page 54 These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact the Panasonic Call Center at 1-800-211-PANA (1-800-211-7262). Medical L Consult the manufacturer of any...
- Page 55 Useful Information Notice For assistance, please visit http://www.panasonic.com/phonehelp...
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Page 56: Specifications
Trademarks L The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Panasonic is under license. For assistance, please visit http://www.panasonic.com/phonehelp 5 °C – 40 °C (41 °F – 104 °F) 2.402 GHz –... -
Page 57: Warranty
Panasonic Services Company Customer Servicenter 4900 George McVay Drive Suite B Door #12 McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. For Limited Warranty service for headsets if a headset is included with this product please call Panasonic Call Center at 1-800-211-PANA (1-800-211-7262). - Page 58 Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. For assistance, please visit http://www.panasonic.com/phonehelp...
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Page 59: Customer Services
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST. TTY users (hearing or speech impaired users) can call 1-877-833-8855. Accessory Purchases Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pasc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com... -
Page 60: Index
(Display language) Registration (Handset registration) Interrupt tone Key tone LCD contrast (Display contrast) Line select Message alert Phonebook Ring color Ringer tone For assistance, please visit http://www.panasonic.com/phonehelp Feature Default setting code {2}{1}{4} {2}{0}{0} – {2}{1}{3} – {6}{8}{0} – {1}{6}{6} {1}{0}{1} 12.31.2006... - Page 61 (Changing the handset name) Monitor access Answering system feature Feature Message playback Cellular connection Feature Ringer tone (For cellular phones) Ringer volume (For cellular phones) For assistance, please visit http://www.panasonic.com/phonehelp Feature Default setting code High {1}{6}{0} {1}{2}{0} Tone {1}{2}{1} 700ms {1}{2}{2}...
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Page 62: Index
Deregistration: 15 Device name: 34 Dialing mode: 35 Direct commands: 60 Display Contrast: 34 Language: 16 For assistance, please visit http://www.panasonic.com/phonehelp E Error messages: 47 F Flash: 18 Flash time: 35 H Headset: 46 Hold: 18 Intercom: 27 Interrupt tone: 33... - Page 63 Volume Receiver: 17 Ringer: 31 Speaker: 17 W Wall mounting: 45 Warranty: 57 For assistance, please visit http://www.panasonic.com/phonehelp Index...
- Page 64 L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and adequately insured. L Do not send your unit to Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.