Related Manuals for Panasonic KEY TELEPHONE
Summary of Contents for Panasonic KEY TELEPHONE
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Page 1: Key Telephone
www.voicesonic.com Phone 877-289-2829 TELEPHONE USER GUIDE Before using this phone, please read these instructions completely. Section 750 Issued August, 1998... - Page 2 Panasonic will update and revise this document as needed. The software and hardware described in this document may be used or copied only in accordance with the terms of the license pertaining to the said software or hardware.
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Page 3: Table Of Contents
Contents Contents Preface ............5 Understanding Your Phone . - Page 4 Contents Unsupervised Transfers ..........40 Call Pickup .
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Page 5: Preface
PREFACE The Key Telephone User Guide is for anyone who uses a Panasonic digital telephone in conjunction with the Panasonic ICX. The ICX is a telephone system that provides you with a powerful set of features for handling calls. This manual provides an overview of the following digital phones and offers... -
Page 6: Notation Used
For example: Press the HOLD key. FOR MORE INFORMATION For more information about features available with the Panasonic ICX system and digital phones, contact your system administrator or ICX dealer, or refer to the Panasonic publication Feature Operation (Section 700). -
Page 7: Understanding Your Phone
1. UNDERSTANDING YOUR PHONE The following information in this chapter will familiarize you with your Panasonic digital phone and enable you to effectively use its call-handling features: • Non-Display Phones (page 7) • Small-Display Phones (page 9) • Large-Display Phones (page 13) •... - Page 8 HOLD Key Used to hold calls, to retrieve held calls, and to complete FF key programming. Microphone Used to talk to another party without using the handset. Speaker Outputs tones and voice at your extension. Key Telephone User Guide...
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Page 9: Small-Display Phones
. MODE Key Used to change display modes from Default Mode to Speed Dial Mode or Extension Directory Mode. END Key Used to exit Directory Mode and return the display to Default Mode. Key Telephone User Guide... - Page 10 HOLD Key Used to hold calls, to retrieve held calls, and to complete FF key programming. Microphone Used to talk to another party without using the handset. Speaker Outputs tones and voice at your extension. Key Telephone User Guide...
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Page 11: Changing The Default Display
Several of the more common displays are illustrated below. Figure 3. Idle condition for small-display phone (display default) Extension User name Key Telephone User Guide... -
Page 12: Using Variable Mode
• During an intercom call • During a CO dial tone • During a trunk call • After dialling a busy extension To activate Variable Mode on a small-display phone Lift the handset or press the ON/OFF key. Key Telephone User Guide... -
Page 13: Large-Display Phones
Figure 9. Large-display phone Key Telephone User Guide... - Page 14 FL/R Key Used to end an outside call and to either restore out- side dial tone or switch to external dial tone status without hanging up the receiver. REDIAL Key Used to redial the last number dialled. Key Telephone User Guide...
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Page 15: Changing The Default Display
• System Dial - Allows you to view or dial SSD numbers using the soft keys. • Extension - Allows you to view or dial other extensions using the soft keys. • Function System - Allows you to access most key telephone features, such as Call Forwarding, Do-Not-Disturb (DND), Microphone Mute, Background Music, Call Pickup, Account Codes, etc. -
Page 16: Understanding Display Information
! *+ ! ) *+ ! Figure 12. Reminder alarm for large-display phone Alarm Alarm time indicator ! # # ) # ! *+ ! ) *+ ! Key Telephone User Guide... - Page 17 ! *+ ! ) *+ ! Figure 15. Internal calling in use for large-display phone Called ' ( Intercom call party ! # # ) # ! *+ ! ) *+ ! Key Telephone User Guide...
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Page 18: Setting Up Your Phone
During a call to adjust the handset or speaker volume. To adjust the ringer volume of your phone while it is idle Press the ON/OFF key. Press the PROG key. Enter 9, then 1 to adjust the incoming ring tone. (The phone produces a tone.) Key Telephone User Guide... -
Page 19: Setting Up Flexible Function Keys
• Not all dial codes can be stored in FF keys **You want one-key access to a specific Enter the extension number. extension number, plus the ability to pick up the extension’s calls and know when the extension is busy. Key Telephone User Guide... -
Page 20: Setting Up One-Touch Keys
To program a one-touch key for an outside phone number Pickup the handset or press the ON/OFF key. Press the PROG key. Press the one-touch key to be programmed. Key Telephone User Guide... - Page 21 Press the HOLD key. Replace the handset or press the ON/OFF key. To check a programmed one-touch key This task requires a display phone. Note: Pickup the handset or press the ON/OFF key. Press the CONF key. Key Telephone User Guide...
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Page 22: Setting Up Speed Dialling
• Until you assign a name or string of characters to a PSD number, the PSD bin number will display when you press the one-touch or soft key. For more information, see “Assigning and Deleting Names for PSD Numbers” on page Key Telephone User Guide... - Page 23 PSD number. To determine which code to use, see Table 5 on page 24. Pick up the handset or press the ON/OFF key. Either: • Press the PROG key and then press the MEMORY key. Key Telephone User Guide...
- Page 24 Pick up the handset or press the ON/OFF key. Either: • Press the PROG key and then press the MEMORY key. • Enter the Speed Dial Set/Clear code (default = 710 (HK/UK) 710# Enter the PSD bin number (80-99). Press the HOLD key. Key Telephone User Guide...
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Page 25: Assigning Ssd Numbers
• Press the PROG key and then press the MEMORY key. • Enter the Speed Dial Set/Clear code (default = 710 (HK/UK) 710# Press the soft or one-touch key (for the PSD bin [80-99]) to be programmed. Key Telephone User Guide... -
Page 26: Assigning And Deleting Names For Psd Numbers
PSD bin number (80-99) is displayed. Press the FL/R key to clear the current/default data. (A) For a small-display phone (see Figure 17 on page 28 for an example): Press the appropriate one-touch key for the desired group of letters. Key Telephone User Guide... - Page 27 • Press the * key to erase an entry. • Press the # key to enter a space. Press the HOLD key when the name is complete. To enter another speed dial name, repeat steps 5-8. Hang up or press ON/OFF. Key Telephone User Guide...
- Page 28 : & / sp Y- - A B C D E F G H I J K L M N O P Q R S T U V W X Y Z . , ’ - Key Telephone User Guide...
- Page 29 Press the fourth FF key from the left on the bottom row. To enter an o: Press the third soft key from the top right. Press the third FF key from the left on the bottom row. Key Telephone User Guide...
- Page 30 “Assigning and Deleting Names for PSD Numbers” on page • If using a large-display phone, press the MENU key, then the key to the left ! # # to have the change reflected on the display. Key Telephone User Guide...
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Page 31: Placing Outside Calls
To make an outside call using an FF key Pick up the handset or press the ON/OFF key. Press an FF key that is dedicated to an outside line or to a group of outside lines. Dial the phone number. Key Telephone User Guide... -
Page 32: Using Account Codes
Enter the Account Code code (default = 8#). Enter the Account Code (up to 10 digits). Press the # key. Dial 9 or press an FF key that is dedicated to an outside line. Dial the phone number. Key Telephone User Guide... -
Page 33: Verified Account Codes
To automatically redial a busy number The system will continue to redial the busy number until you hang up the Note: phone, the called party answers the call, or a maximum of 15 redial attempts is made. Key Telephone User Guide... -
Page 34: Using Speed Dialling
If necessary, access an outside line. Press the desired one-touch key. To dial a speed dial number using the soft keys on a small- display phone Press the MODE key one time. ( appear on the second line of the display.) Key Telephone User Guide... - Page 35 For information on determining speed dial numbers, see ““Checking Speed Dial Numbers” on page 36. Pick up the handset or press the ON/OFF key. If necessary, access an outside line. Press the MEMORY key. Key Telephone User Guide...
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Page 36: Checking Speed Dial Numbers
Scroll through the speed dial directory until the desired speed dial entry is displayed. (To scroll forward in either directory, press the NEXT key.To scroll backwards in either directory, press the PREV key.) Key Telephone User Guide... - Page 37 799). (The speed dial number appears on the first line of the display. The speed dial bin number appears on the second line of the display, along with any name that has been assigned to the speed dial number.) Key Telephone User Guide...
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Page 38: Handling Incoming Calls
Complete the call, and replace the handset or press the ON/OFF key. USING CALL HOLD Depending on the set up of your system, you can put one or more calls on hold and retrieve those calls using the HOLD key or a designated Floating Hold key. Key Telephone User Guide... - Page 39 Press the Floating Hold FF key. From Floating Hold (also known as System Park Pick a. Enter the Floating Hold Answer code (default = *9). b. Enter the Floating Hold number for the held call (001-576). Key Telephone User Guide...
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Page 40: Transferring Calls
While on a call, press the HOLD key. Either dial the extension number or the outside line number to which the call will be transferred. Complete the call by doing one of the following: Key Telephone User Guide... -
Page 41: Call Pickup
• Call Pickup-All Calls: you can pick up a direct call ringing anywhere within your own extension group. • Call Pickup-External Calls: You can pick up only direct external calls ringing within your own extension group. Key Telephone User Guide... -
Page 42: Extension Direct Pickup
Lift the handset or press the ON/OFF key. Enter the Extension Direct Call Pickup code (default= (HK/UK) or 704# Dial the number of the ringing extension. Complete the call and replace the handset or press the ON/OFF key. Key Telephone User Guide... -
Page 43: Trunk Group Pickup
To use Trunk Direct Pickup Lift the handset or press the ON/OFF key. Enter the Trunk Direct Pickup code (default=*0). Dial the number of the ringing trunk. Complete the call and replace the handset or press the ON/OFF key. Key Telephone User Guide... -
Page 44: Call Park
To retrieve a call parked on this extension At the extension with the transferred park call, lift the handset or press the ON/ OFF key. Enter the Call Park Answer/Self Access Code (default= (HK/UK) or 772# Key Telephone User Guide... - Page 45 4. Handling Incoming Calls If necessary, page the party that needs to retrieve the call. Key Telephone User Guide...
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Page 46: Communicating Within Your Office
# key. To display the previous two entries, press the * key.) Pick up the handset or press the ON/OFF key. Press the soft key next to the desired extension entry to initiate dialling. Key Telephone User Guide... -
Page 47: Switching Between Tone And Voice Calling
If your phone is set for tone calling and you want to make a voice call, enter 1. (Or if your phone is set for voice calling and you want to make a tone call, enter Speak when the call is answered. Replace the handset or press the ON/OFF key. Key Telephone User Guide... -
Page 48: Using Paging
You can make both internal and external pages and announcements. Internal pages are made via the key telephone speakers and external pages are made through the speakers of an external paging system connected to the ICX system. When you issue a page, you specify a paging group so that your announcement is heard only on the phones that are members of that group. -
Page 49: Making Announcements To Busy Extensions
This feature (also known as Off-Hook Voice Announcement) allows you to make an announcement to a busy extension. If party you called is using a digital key telephone, the announcement is heard only by the called party, not by the other party he or she is talking to. If, however, the party you called is using a single-line telephone, both the called party and the party he or she is talking to will hear the announcement. -
Page 50: Using Call Forwarding
741# All incoming calls that ring a Enter the appropriate Call Forwarding - Busy Set code: busy extension • For your extension, enter 722 (HK/UK) or 722# • For another extension, enter 742 (HK/UK) or 742# Key Telephone User Guide... -
Page 51: To Cancel Call Forwarding
For all incoming calls that ring an Enter the appropriate Cancel Call Forwarding - No extension that doesn’t answer Answer code: • For your extension, enter 733 (HK/UK) or 733# • For another extension, enter 753 (HK/UK) or 753# Key Telephone User Guide... -
Page 52: Using Camp-On (Call Waiting)
To use Automatic Camp-on (Call Waiting) Automatic Camp-on (Call Waiting) requires system programming. Note: Pick up the handset or press the ON/OFF key. Dial the extension number. (The called party hears an alert tone and you hear ringback tone.) Key Telephone User Guide... -
Page 53: Using Message Waiting/Callback
). (The message lamp flashes at the default = 4 called extension.) (Note: You may need to dial 1 to change to tone calling before sending the message.) Replace the handset or press the ON/OFF key. Key Telephone User Guide... -
Page 54: Using Do-Not-Disturb
Enter the DND Set code (default = 720 (HK/UK) or For your extension 720#). a. Enter the DND Set by Other Phone code (default = For another extension 740 (HK/UK) or 740#). b. Dial the extension number. Key Telephone User Guide... - Page 55 Enter the Cancel DND code (default = 720 (HK/UK) or 720#). a. Enter the Cancel DND Set by Other Phone code For another extension (default = 750 (HK/UK) or 750#). b. Dial the extension number. Replace the handset or press the ON/OFF key. Key Telephone User Guide...
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Page 56: Using Additional Features
• Using the handset mute, press the MIC FF key. • Using the microphone mute, press the MIC key. 4. To turn the mute function off: • Using the handset mute, press the MIC FF key. • Using the microphone mute, press the MIC key. Key Telephone User Guide... -
Page 57: Using Off-Hook Monitor
To use system features without lifting the handset 1. Press the ON/OFF key. USING VOICE RECOGNITION With the installation of additional hardware, you can use verbal commands to dial extensions, speed dial numbers, and access various phone features. Key Telephone User Guide... -
Page 58: Using The Flash Feature
3. If you accessed an outside line, dial the number of the party you want to add to the call. Otherwise, proceed to step 4. 4. Press the CONF key when your call is answered. (You are connected to the called party.) 5. To add another party repeat steps 1-4. Key Telephone User Guide... -
Page 59: Controlling Background Music
BGM soft key while in the Function System menu. USING TIMED REMINDERS You can program your phone to act as an alarm clock and alert you at a designated time with an audible tone. Key Telephone User Guide... -
Page 60: Using Caller Id
LED turns off. Each Call Log entry includes the following call information: • Calling number • Calling name (if provided) • Time and date • How the call was answered • How the call was routed. Key Telephone User Guide... -
Page 61: Call Log Operation For A Small-Display Phones
(usually 1) followed by the displayed number press PROG, the speed dial bin number and press the right EXEC key to store the displayed number 6. To exit the Call Log, go on hook or press ON/OFF. Key Telephone User Guide... -
Page 62: Call Log Format For The Large-Display Phone
6. To store the displayed call log number in a personal speed dial bin, press PROG, the speed dial bin number and press the left soft key to store a leading digit (usually 1) followed by the displayed number Key Telephone User Guide... -
Page 63: Walking Class Of Service
3. Dial your extension number. 4. Enter your Walking COS code. 5. Press the # key. 6. Access an outside line. 7. Dial the phone number. The Walking COS will remain in effect until you hang up. Key Telephone User Guide... - Page 64 6. Using Additional Features Key Telephone User Guide...
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Page 65: Appendix A. Dial Code List
Call Forward (All Calls): Set 70 + extension number 721 (HK/UK) or 721# + extension number Call Forward (All Calls): 701 (HK/UK) or 701# Cancel + extension number Call Forward (All Calls): Set 741 (HK/UK) or 741# from another ext. Key Telephone User Guide... - Page 66 Callback at Busy Tone Camp-on at BusyTone Conference Key Day1/Night Toggle 760 (HK/UK) or 760# Day2 761 (HK/UK) or 761# Direct Call Pick-Up 73 + extension number 704 (HK/UK) or 704# DND: Set/Cancel 720 (HK/UK) or 720# Key Telephone User Guide...
- Page 67 Timed Reminder (alarm) - Timed Reminder (alarm) - Cancel Tone/Voice Switch Transfer Key Variable Mode Voice Mail Transfer Key 1 74 + Extension Number Voice Mail Transfer Key 2 75 + Extension Number Walking TRS Key Key Telephone User Guide...
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Page 68: Appendix B. Customized Psd Bin Numbers
PSD bins on non-display phones. When making changes to PSD numbers, be sure to record the change in this following table. Table 7. Customized PSD numbers (assigned to PSD bins) PSD Bin Number PSD Number PSD Name Key Telephone User Guide... - Page 69 Index Numerics extension group 38 a call ringing someone else’s phone 38 3-party conference call 58 an external call ringing a phone within 8-party conference call 59 your extension group 38 handsfree 57 Answering page from any extension 48 Accessing an outside line 31 Assigning using an FF key 31 feature code...
- Page 70 Index Camp-on Call Forwarding answering a call waiting signal 53 canceling 52 using 52 using 50 using automatic camp-on 52 Call hold using manual camp-on 52 broker’s hold 39 Canceling floating hold key 39 alarms - timed/reminder 60 holding calls 39 using broker’s hold 39 automatic redial 34 retrieving 39...
- Page 71 Index Deleting names assigned to PSD numbers Handling incoming calls 38 Deleting PSD Names 26 Handsfree answerback/operation Deleting PSD Numbers 22 answering calls 57 Dial code list 65 using 57 Dialing speed dial numbers 34 using system features 57 entering speed dial bin number 35 using one-touch keys 34 using soft keys In-office communications 46...
- Page 72 Index Personal Speed Dialing (PSD) Off-hook monitor assigning names 26 putting a call on speaker 57 assigning numbers 22 using 57 deleting names 26 Off-hook voice announcement deleting numbers 22 answering 49 Placing outside calls 31 transferring calls with 49 accessing an outside line 31 One-touch keys assigning a feature code 21...
- Page 73 Index Speaker phone Transfering calls putting a call on 57 supervised transfers 40 Speed dial numbers to a busy extension 41 dialing 34 unsupervised transfers 40 entering speed dial bin number 35 Transferring using one-touch keys 34 with announcement to busy extension using soft keys large-display phone 35 with off-hook voice announce 49...
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