Panasonic KEY TELEPHONE User Manual
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Panasonic KEY TELEPHONE User Manual

Panasonic user guide key telephone
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KEY
TELEPHONE
USER
GUIDE
Before using this phone, please
read these instructions completely.
Section 750
Issued August, 1998

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Summary of Contents for Panasonic KEY TELEPHONE

  • Page 1: Key Telephone

    TELEPHONE USER GUIDE Before using this phone, please read these instructions completely. Section 750 Issued August, 1998...
  • Page 2 Panasonic will update and revise this document as needed. The software and hardware described in this document may be used or copied only in accordance with the terms of the license pertaining to the said software or hardware.

  • Page 3: Table Of Contents

    Preface ............5 1.
  • Page 4 Unsupervised Transfers ..........40 Call Pickup .

  • Page 5: Preface

    PREFACE The Key Telephone User Guide is for anyone who uses a Panasonic digital telephone in conjunction with the Panasonic ICX. The ICX is a telephone system that provides you with a powerful set of features for handling calls. This manual provides an overview of the following digital phones and offers detailed information about using the features provided by the ICX: •...

  • Page 6: Notation Used

    For example: Press the HOLD key. FOR MORE INFORMATION For more information about features available with the Panasonic ICX system and digital phones, contact your system administrator or ICX dealer, or refer to the Panasonic publication Feature Operation (Section 700).

  • Page 7: Understanding Your Phone

    1. UNDERSTANDING YOUR PHONE The following information in this chapter will familiarize you with your Panasonic digital phone and enable you to effectively use its call-handling features: • Non-Display Phones (page 7) • Small-Display Phones (page 9) • Large-Display Phones (page 13) •...
  • Page 8 HOLD Key Used to hold calls, to retrieve held calls, and to complete FF key programming. Microphone Used to talk to another party without using the handset. Speaker Outputs tones and voice at your extension. Description Key Telephone User Guide...

  • Page 9: Small-Display Phones

    Used to change display modes from Default Mode to Speed Dial Mode or Extension Directory Mode. END Key Used to exit Directory Mode and return the display to Default Mode. Key Telephone User Guide 1. Understanding Your Phone     ...
  • Page 10 HOLD Key Used to hold calls, to retrieve held calls, and to complete FF key programming. Microphone Used to talk to another party without using the handset. Speaker Outputs tones and voice at your extension. Description Key Telephone User Guide...

  • Page 11: Changing The Default Display

    Several of the more common displays are illustrated below. Figure 3. Idle condition for small-display phone (display default)   Extension Key Telephone User Guide 1. Understanding Your Phone appears    ...

  • Page 12: Using Variable Mode

    To activate Variable Mode on a small-display phone 1. Lift the handset or press the ON/OFF key.     Person that left the first message   Alarm indicator " Outside line number   %& Call duration   Called  ( party   Key Telephone User Guide...

  • Page 13: Large-Display Phones

    2. Press the > or < key next to the desired feature. LARGE-DISPLAY PHONES Large-display phones are distinguished by their large displays. Table 3 on page 14 describes the features (1-23 below) that are typical of large display phones. Figure 9. Large-display phone Key Telephone User Guide 1. Understanding Your Phone...
  • Page 14 Used to end an outside call and to either restore out- side dial tone or switch to external dial tone status without hanging up the receiver. REDIAL Key Used to redial the last number dialled. Description Key Telephone User Guide...

  • Page 15: Changing The Default Display

    • System Dial - Allows you to view or dial SSD numbers using the soft keys. • Extension - Allows you to view or dial other extensions using the soft keys. • Function System - Allows you to access most key telephone features, such as Call Forwarding, Do-Not-Disturb (DND), Microphone Mute, Background Music, Call Pickup, Account Codes, etc.

  • Page 16: Understanding Display Information

         Alarm time ! # # ) #  ! *+ ! ) *+ !      User name     Person that left the first message   Alarm indicator Key Telephone User Guide...
  • Page 17 Figure 15. Internal calling in use for large-display phone ' Intercom call ! # # ) #  ! *+ ! ) *+ !  Key Telephone User Guide 1. Understanding Your Phone " Outside line number   %& Call...

  • Page 18: Setting Up Your Phone

    To adjust the ringer volume of your phone while it is idle 1. Press the ON/OFF key. 2. Press the PROG key. 3. Enter 9, then 1 to adjust the incoming ring tone. (The phone produces a tone.) Key Telephone User Guide...

  • Page 19: Setting Up Flexible Function Keys

    Key Telephone User Guide 2. Setting Up Your Phone Then . . . a. For a fixed dial code, press the REDIAL key.

  • Page 20: Setting Up One-Touch Keys

    To program a one-touch key for an outside phone number 1. Pickup the handset or press the ON/OFF key. 2. Press the PROG key. 3. Press the one-touch key to be programmed. Then . . . Key Telephone User Guide...
  • Page 21 7. Replace the handset or press the ON/OFF key. To check a programmed one-touch key Note: This task requires a display phone. 1. Pickup the handset or press the ON/OFF key. 2. Press the CONF key. Key Telephone User Guide 2. Setting Up Your Phone...

  • Page 22: Setting Up Speed Dialling

    • Until you assign a name or string of characters to a PSD number, the PSD bin number will display when you press the one-touch or soft key. For more information, see “Assigning and Deleting Names for PSD Numbers” on page Key Telephone User Guide...
  • Page 23 1. Pick up the handset or press the ON/OFF key. 2. Either: • Press the PROG key and then press the MEMORY key. Key Telephone User Guide 2. Setting Up Your Phone 02: 28 Thu NO V 14 Langf or d S Large-display phone soft keys Corresponds to PSD bin on ...
  • Page 24 • Press the PROG key and then press the MEMORY key. • Enter the Speed Dial Set/Clear code (default = 710). 3. Enter the PSD bin number (80-99). 4. Press the HOLD key. Enter/Press... 0, 1-9, *, # MEMORY * # MEMORY * 0 REDIAL Key Telephone User Guide...

  • Page 25: Assigning Ssd Numbers

    • Press the PROG key and then press the MEMORY key. • Enter the Speed Dial Set/Clear code (default = 710). 3. Press the soft or one-touch key (for the PSD bin [80-99]) to be programmed. Key Telephone User Guide 2. Setting Up Your Phone...

  • Page 26: Assigning And Deleting Names For Psd Numbers

    6. Press the FL/R key to clear the current/default data. 7. (A) For a small-display phone (see Figure 17 on page 28 for an example): a. Press the appropriate one-touch key for the desired group of letters. Key Telephone User Guide...
  • Page 27 • Press the # key to enter a space. 8. Press the HOLD key when the name is complete. 9. To enter another speed dial name, repeat steps 5-8. 10. Hang up or press ON/OFF. Key Telephone User Guide 2. Setting Up Your Phone...
  • Page 28 G H I J K L M N O P Q R y-sp s t u v w x y z : & / sp Y- - S T U V W X Y Z . , ’ - Key Telephone User Guide...
  • Page 29 Press the fourth FF key from the left on the bottom row. To enter an o: Press the third soft key from the top right. Press the third FF key from the left on the bottom row. Key Telephone User Guide 2. Setting Up Your Phone...
  • Page 30 “Assigning and Deleting Names for PSD Numbers” on page • If using a large-display phone, press the MENU key, then the key to the left ! # # to have the change reflected on the display. Key Telephone User Guide...

  • Page 31: Placing Outside Calls

    To make an outside call using an FF key 1. Pick up the handset or press the ON/OFF key. 2. Press an FF key that is dedicated to an outside line or to a group of outside lines. Dial the phone number. Key Telephone User Guide...

  • Page 32: Using Account Codes

    2. Enter the Account Code code (default = 8#). 3. Enter the Account Code (up to 10 digits). 4. Press the # key. 5. Dial 9 or press an FF key that is dedicated to an outside line. 6. Dial the phone number. Key Telephone User Guide...

  • Page 33: Verified Account Codes

    To automatically redial a busy number Note: The system will continue to redial the busy number until you hang up the phone, the called party answers the call, or a maximum of 15 redial attempts is made. Key Telephone User Guide 3. Placing Outside Calls...

  • Page 34: Using Speed Dialling

    3. Press the desired one-touch key. To dial a speed dial number using the soft keys on a small- display phone 1. Press the MODE key one time. ( display.) appear on the second line of the Key Telephone User Guide...
  • Page 35 1. Pick up the handset or press the ON/OFF key. 2. If necessary, access an outside line. 3. Press the MEMORY key. Key Telephone User Guide 3. Placing Outside Calls . (The first two speed dial entries appear ) #...

  • Page 36: Checking Speed Dial Numbers

    (To scroll forward in either directory, press the NEXT key.To scroll backwards in either directory, press the PREV key.) appear on the second line of the . (The first two speed dial entries appear ) # Key Telephone User Guide...
  • Page 37 799). (The speed dial number appears on the first line of the display. The speed dial bin number appears on the second line of the display, along with any name that has been assigned to the speed dial number.) Key Telephone User Guide 3. Placing Outside Calls...

  • Page 38: Handling Incoming Calls

    Depending on the set up of your system, you can put one or more calls on hold and retrieve those calls using the HOLD key or a designated Floating Hold key. Do the following . . . Key Telephone User Guide...
  • Page 39 From Floating Hold (also known as System Park Pick a. Enter the Floating Hold Answer code (default = *9). b. Enter the Floating Hold number for the held call (001-576). Key Telephone User Guide 4. Handling Incoming Calls Do . . .

  • Page 40: Transferring Calls

    1. While on a call, press the HOLD key. 2. Either dial the extension number or the outside line number to which the call will be transferred. 3. Complete the call by doing one of the following: Key Telephone User Guide...

  • Page 41: Call Pickup

    • Call Pickup-All Calls: you can pick up a direct call ringing anywhere within your own extension group. • Call Pickup-External Calls: You can pick up only direct external calls ringing within your own extension group. Key Telephone User Guide 4. Handling Incoming Calls...

  • Page 42: Extension Direct Pickup

    1. Lift the handset or press the ON/OFF key. 2. Enter the Extension Direct Call Pickup code (default=704). 3. Dial the number of the ringing extension. 4. Complete the call and replace the handset or press the ON/OFF key. Key Telephone User Guide...

  • Page 43: Trunk Group Pickup

    1. Lift the handset or press the ON/OFF key. 2. Enter the Trunk Direct Pickup code (default=*0). 3. Dial the number of the ringing trunk. 4. Complete the call and replace the handset or press the ON/OFF key. Key Telephone User Guide 4. Handling Incoming Calls...

  • Page 44: Call Park

    1. At the extension with the transferred park call, lift the handset or press the ON/ OFF key. 2. Enter the Call Park Answer/Self Access Code (default=772). 3. If necessary, page the party that needs to retrieve the call. Key Telephone User Guide...

  • Page 45: Communicating Within Your Office

    # key. To display the previous two entries, press the * key.) Pick up the handset or press the ON/OFF key. 5. Press the soft key next to the desired extension entry to initiate dialling. appears on the second line of the display.) Key Telephone User Guide...

  • Page 46: Switching Between Tone And Voice Calling

    (Or if your phone is set for voice calling and you want to make a tone call, enter 4. Speak when the call is answered. Replace the handset or press the ON/OFF key.  ! . (10 Key Telephone User Guide...

  • Page 47: Using Paging

    You can make both internal and external pages and announcements. Internal pages are made via the key telephone speakers and external pages are made through the speakers of an external paging system connected to the ICX system. When you issue a page, you specify a paging group so that your announcement is heard only on the phones that are members of that group.

  • Page 48: Making Announcements To Busy Extensions

    This feature (also known as Off-Hook Voice Announcement) allows you to make an announcement to a busy extension. If party you called is using a digital key telephone, the announcement is heard only by the called party, not by the other party he or she is talking to. If, however, the party you called is using a single-line telephone, both the called party and the party he or she is talking to will hear the announcement.

  • Page 49: Using Call Forwarding

    All incoming calls that ring a Enter the appropriate Call Forwarding - Busy Set code: busy extension • For your extension, enter 722 • For another extension, enter 742 Key Telephone User Guide 5. Communicating Within Your Office Do . . .

  • Page 50: To Cancel Call Forwarding

    3. If cancelling Call Forwarding for another extension, enter the extension number whose Call Forwarding you are cancelling. Otherwise, proceed to step 4. 4. Replace the handset or press the ON/OFF key. Do . . . Do . . . Key Telephone User Guide...

  • Page 51: Using Camp-On (Call Waiting)

    2. Dial the extension number. (The called party hears an alert tone and you hear ringback tone.) 3. Remain on the line until the called party answers. To answer a Camp-on (Call Waiting) signal Key Telephone User Guide 5. Communicating Within Your Office default =...

  • Page 52: Using Message Waiting/Callback

    4. Replace the handset or press the ON/OFF key. To respond to a Message Waiting/Callback request Note: Multiple messages are accessed in the order in which they are received. Do . . . Key Telephone User Guide...

  • Page 53: Using Do-Not-Disturb

    Dial the extension number. 3. Replace the handset or press the ON/OFF key. To cancel DND 1. Pick up the handset or press the ON/OFF key. Key Telephone User Guide 5. Communicating Within Your Office Do . . . Do . . .
  • Page 54 Enter the Cancel DND code (default = 720). a. Enter the Cancel DND Set by Other Phone code For another extension (default = 750). b. Dial the extension number. 3. Replace the handset or press the ON/OFF key. Do . . . Key Telephone User Guide...

  • Page 55: Using Additional Features

    • Using the handset mute, press the MIC FF key. • Using the microphone mute, press the MIC key. 4. To turn the mute function off: • Using the handset mute, press the MIC FF key. • Using the microphone mute, press the MIC key. Key Telephone User Guide...

  • Page 56: Using Off-Hook Monitor

    To use system features without lifting the handset 1. Press the ON/OFF key. USING VOICE RECOGNITION With the installation of additional hardware, you can use verbal commands to dial extensions, speed dial numbers, and access various phone features. Key Telephone User Guide...

  • Page 57: Using The Flash Feature

    Note: This feature requires system programming and addition hardware (VB-44224 Telephone and VM-44101 Voice Recognition Adaptor). For more information, see your system administrator or ICX dealer. USING THE FLASH FEATURE You can send a signal to your phone to release an outside line by pressing the FL/R key or the PROG key.

  • Page 58: Controlling Background Music

    BGM soft key while in the Function System menu. USING TIMED REMINDERS You can program your phone to act as an alarm clock and alert you at a designated time with an audible tone. Key Telephone User Guide...

  • Page 59: Using Caller Id

    3. Replace the handset or press the ON/OFF key. USING CALLER ID When the Caller ID feature is activated, your telephone displays Caller ID information as incoming calls ring at your extension. You also have access to previous call information via the Caller ID Call Log feature.

  • Page 60: Call Log Operation For A Small-Display Phones

    PROG, the speed dial bin number and press the right EXEC key to store the displayed number 6. To exit the Call Log, go on hook or press ON/OFF. Time and Date of Call Calling Number Key Telephone User Guide...

  • Page 61: Call Log Format For The Large-Display Phone

    6. To store the displayed call log number in a personal speed dial bin, press PROG, the speed dial bin number and press the left soft key to store a leading digit (usually 1) followed by the displayed number Key Telephone User Guide 6. Using Additional Features Time and Date...

  • Page 62: Walking Class Of Service

    3. Dial your extension number. 4. Enter your Walking COS code. 5. Press the # key. 6. Access an outside line. 7. Dial the phone number. The Walking COS will remain in effect until you hang up. Key Telephone User Guide...

  • Page 63: Appendix A. Dial Code List

    Busy Override Set Call Forward (All Calls): Set 70 + extension number Call Forward (All Calls): Cancel Call Forward (All Calls): Set from another ext. Key Telephone User Guide Flexible Dial Code Customized Dial Code 721 + extension number 731 + extension...
  • Page 64 73 + extension number DND: Set/Cancel Flexible Dial Code Customized Dial Code 722 + extension number 732 + extension number 723 + extension number 733 + extension number 743 + extension number 753 + extension number Key Telephone User Guide...
  • Page 65 Transfer Key Variable Mode Voice Mail Transfer Key 1 74 + Extension Number Voice Mail Transfer Key 2 75 + Extension Number Walking TRS Key Key Telephone User Guide Appendix A Flexible Dial Code Customized Dial Code # + (zone number)

  • Page 66: Appendix B. Customized Psd Bin Numbers

    PSD bins on non-display phones. When making changes to PSD numbers, be sure to record the change in this following table. Table 7. Customized PSD numbers (assigned to PSD bins) PSD Bin Number PSD Number PSD Name Key Telephone User Guide...
  • Page 67 Numerics 3-party conference call 57 8-party conference call 58 Accessing an outside line 31 using an FF key 31 using an outside line access code 31 Account Codes using 32 Account codes entering non-verfied codes before making a call 32 during a call 33 entering verfied ID codes 33 Non-verfied 32...
  • Page 68 Index Call Forwarding canceling 51 using 49 Call hold broker’s hold 39 floating hold key 39 holding calls 39 using broker’s hold 39 retrieving 39 from a different extension than the one that placed call on hold 39 from broker’s hold 39 from extension that placed call on hold 39 using 38...
  • Page 69 Deleting names assigned to PSD numbers Deleting PSD Names 26 Deleting PSD Numbers 22 Dial code list 63 Dialing speed dial numbers 34 entering speed dial bin number 35 using one-touch keys 34 using soft keys large-display phone 35 small-display phone 34 Direct outside line key 31 Display contrast adjustment 19...
  • Page 70 3-party conference call 57 8-party conference call 58 alarms - timed/reminder 59 call forwarding 49 forwarding all incoming calls 49 forwarding all incoming calls that ring busy extension DND 53 one-touch keys 20 speed dialing 22 telephone 18 Small-display phone 9...
  • Page 71 System Speed Dial (SSD) chaining/linking to PSD bin 25 using assigned PSD key 26 chaining/linking numbers 25 System Speed Dial (SSD) Numbers Assigning 25 Telephone large-display 13 parts 7 setting up 18 small-display 9 Timed reminder canceling 59 setting 59...
  • Page 72 ® ©Copyright 1998...

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