HP Integrity BL860c i2 User's & Service Manual page 5

Warranty registration................................................................................................79
Support.......................................................................................................................80
Blade link and system information parameters...................................................................80
Operating System Licenses.............................................................................................81
HP-UX.....................................................................................................................81
HP OpenVMS..........................................................................................................81
Windows Server 2008..............................................................................................81
Upgrade scenarios which do not require a reinstall of the operating system..........................82
Possible changes due to VC profile mapping on the upgraded server blade..........................82
Preserving VC-assigned MAC addresses in HP-UX by enabling Portable Image......................84
Pre-Upgrade Procedure for PI.....................................................................................85
Post-Upgrade Procedure for PI....................................................................................85
6 Troubleshooting........................................................................................87
Methodology.........................................................................................................................87
General troubleshooting methodology..................................................................................87
Executing recommended troubleshooting methodology ..........................................................88
Basic and advanced troubleshooting tables...........................................................................88
Troubleshooting tools..............................................................................................................91
Controls and ports.............................................................................................................92
Front panel view...........................................................................................................92
Rear panel view............................................................................................................93
Server blade LEDs..............................................................................................................93
Front panel LEDs...........................................................................................................93
SAS disk drive LEDs.......................................................................................................95
SAS hard drive LED combinations...............................................................................95
Blade Link LEDs.............................................................................................................96
Virtual Front Panel LEDs in the iLO 3 TUI................................................................................96
SUV Cable and Ports..........................................................................................................99
Connecting to the serial port...........................................................................................99
Diagnostics.....................................................................................................................100
Offline Diagnostics Environment.........................................................................................100
General diagnostic tools...................................................................................................100
Fault management overview..............................................................................................101
HP-UX Fault management..................................................................................................101
Errors and error logs.............................................................................................................101
Event log definitions.........................................................................................................101
Event log usage...............................................................................................................102
iLO 3 MP event logs.........................................................................................................102
SEL review......................................................................................................................104
Troubleshooting processors....................................................................................................105
Processor installation order................................................................................................105
Processor module behaviors..............................................................................................105
Enclosure information............................................................................................................105
Cooling subsystem................................................................................................................105
Firmware.............................................................................................................................105
Identifying and troubleshooting firmware issues....................................................................105
Verify and install the latest firmware...................................................................................106
Troubleshooting the server interface (system console).................................................................106
Troubleshooting the environment.............................................................................................106
7 Removing and replacing components........................................................108
Server blade components list..................................................................................................108
Preparing the server blade for servicing...................................................................................110
Powering off the server blade............................................................................................110
Blade Link for BL870c i2 or BL890c i2 configurations...........................................................110
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