Verifying That The Key Was Successfully Loaded; Troubleshooting An Unsuccessful Loading Of A Key; Abort Procedure; Reader's Notes - 3Com V6100 User Manual Manual

3
From the drop-down list in the INI File field, select the Software Upgrade Key file instead
of the device's ini file. Note that the device's cmp file must be specified in the Boot File
field.
4 Configure the initial BootP/TFTP parameters required, and click OK (see Appendix
The BootP/TFTP Configuration
5 Reset the device; the device's cmp and Software Upgrade Key files are loaded to the
device.

Verifying that the Key was Successfully Loaded

After installing the key, you can determine in the Embedded Web Server's read-only 'Key
features:' panel (Software Update menu > Software Upgrade Key) (see
the features and capabilities activated by the installed string match those that were ordered.
You can also verify that the key was successfully loaded to the device by accessing the
Syslog server. For detailed information on the Syslog server, see
key is successfully loaded, the following message is issued in the Syslog server:
'S/N___ Key Was Updated. The Board Needs to be Reloaded with ini file\n'

Troubleshooting an Unsuccessful Loading of a Key

If the Syslog server indicates that a Software Upgrade Key file was unsuccessfully loaded
(the SN_ line is blank), take the following preliminary actions to troubleshoot the issue:
Open the Software Upgrade Key file and check that the S/N line of the specific device
whose key you want to update is listed in it. If it isn't, contact 3Com.
Verify that you've loaded the correct file and that you haven't loaded the device's ini file
or the CPT ini file by mistake. Open the file and ensure that the first line is [LicenseKeys].
Verify that you didn't alter in any way the contents of the file.

Abort Procedure

Reload the key you backed-up in
your device capabilities to what they originally. To load the backed-up key use the procedure
described in Loading the Software Upgrade

Reader's Notes

306
Utility).
Backing up the Current Software Upgrade Key
Key.
Figure 101) that
Syslog Support. When a
to restore
V6100 and V7122 User Guide
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