Answering System Operation - AT&T 945 User Manual

984CIB_(Rev9)ml_24.05.06
Caller ID operation
Problem
COVM line indicator
remains on.

Answering system operation

Problem
Messages
are incomplete.
Problem
Answering
system does
not answer
after correct
number of rings.
Problem
Answering
system will
not record
messages.
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Solution
• Make sure you have reviewed all messages
on that line.
• You may have received a false signal
from the central office. To clear, see
Reset COVM indicator on page 39 in
Feature setup.
Solution
If message length is programmed to 1
minute, messages longer than this duration
will be cut off. See Set message length
beginning on page 51 in Feature setup to
change message length to Unlimited.
Solution
• See Set answer delay beginning on page
45 in Feature setup to change how long
the phone rings before the answering
system picks up a call.
• DTAD features only work when the
answering function is turned on. See Set
answering system status on page 43 in
Feature setup.
• If a fax machine that shares a line with the
answering function is turned on, the answer
delay must be programmed to allow the
fax machine to answer calls first.
Solution
• When DTAD memory is full, saved
messages must be deleted before new
messages can be recorded.
• Make sure message length is NOT set
to Greeting Only. (See Set message
length beginning on page 51 and choose
Unlimited or 1 minute.)