AT&T 984QSG Quick Start Manual

Small business system speakerphone with digital answering system and caller id/call waiting

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984QSG_(Rev6)ml23.05.06
QUICK START GUIDE
AT&T Small Business System
Speakerphone with Digital Answering
System and Caller ID/Call Waiting 984
This Quick Start Guide provides basic instructions. For additional
installation options and complete instructions which allow you to use
all features of this phone, refer to your AT&T Small Business System
Speakerphone with Digital Answering System and Caller ID/Call
Waiting 984 User's Manual, Part 2.
Installation
Installation of a DSL splitter may be required to use the advanced
features of this telephone if you have DSL (digital subscriber line)
service. Please see DSL users starting on page 4 of your User's
Manual, Part 2 for details.
If you are installing multiple phones in your phone system, you must
install and program one set at a time. Each phone MUST be assigned
a unique extension number.

Battery installation

Install a 9V alkaline battery (purchased separately) in order to use some features
of this telephone in the event of a power failure. If power fails and a working
battery is installed, all four lines of this phone will work only to answer calls
with the handset or headset, and to dial calls using the dial pad keys and the
one touch or redial features. No other features will work until power is
restored.
1. Remove the wedge from the underside of the base unit. Press
on the tabs and pull the wedge away from the phone.
5/23/06
11:27 AM
Page 1
continued on page 2
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Summary of Contents for AT&T 984QSG

  • Page 1: Battery Installation

    984QSG_(Rev6)ml23.05.06 5/23/06 QUICK START GUIDE AT&T Small Business System Speakerphone with Digital Answering System and Caller ID/Call Waiting 984 This Quick Start Guide provides basic instructions. For additional installation options and complete instructions which allow you to use all features of this phone, refer to your AT&T Small Business System Speakerphone with Digital Answering System and Caller ID/Call Waiting 984 User's Manual, Part 2.
  • Page 2 984QSG_(Rev6)ml23.05.06 5/23/06 Battery installation continued from page 1 2. Remove the battery compartment screw with a small Phillips head screwdriver. 3. Pull on the tab to remove the battery compartment cover. 4. Insert a 9V battery (purchased separately) following the polarity markings in the battery compartment.
  • Page 3 984QSG_(Rev6)ml23.05.06 5/23/06 • Four one-line jacks (To use this installation option, you’ll need to purchase two two-line adapters. Adapters are available at retail stores or by calling Modular telephone jacks lines 3 and 4 L3/L4 jack • Two two-line jacks Modular telephone jack lines 3 and 4...
  • Page 4 984QSG_(Rev6)ml23.05.06 5/23/06 Table/desk installation continued from page 3 3. Connect the power adapter to the telephone. Use only the power adapter provided with this product. To obtain a replacement, call Plug one end of the power adapter into the jack labeled POWER on the back of the phone.
  • Page 5: Feature Setup

    984QSG_(Rev6)ml23.05.06 5/23/06 Feature setup Feature setup, memory programming and some individual feature operations for the 984 use menus shown in the screen display. For detailed instructions for using the menus, see Menu operation beginning on page 22 of your User’s Manual, Part 2.
  • Page 6: Turn Line Usage On Or Off For Each Line

    984QSG_(Rev6)ml23.05.06 5/23/06 Turn line usage on or off for each line If you are not using all four phone lines at this extension, you need to turn off line usage for the unused lines. If you expand to a second, third or fourth line, turn line usage back on.
  • Page 7: Program Home And Local Area Codes

    984QSG_(Rev6)ml23.05.06 5/23/06 Program home and local area codes You can program this phone to recognize one home and up to five local area codes. See Home area code and Local area code on page 6 of your User’s Manual, Part 2 for definitions.
  • Page 8: Telephone Operation

    984QSG_(Rev6)ml23.05.06 5/23/06 Telephone operation Make or answer a call using the handset To make a call, lift the handset and dial the call. To answer a call, lift the handset. Replace the handset to i i i i i i i i i end the call.
  • Page 9: One Touch Operation

    984QSG_(Rev6)ml23.05.06 5/23/06 One touch operation This telephone has 32 one touch locations where you can store phone numbers you wish to dial using fewer keys than usual. You can store up to 24 digits in each location. The steps used to dial numbers stored in one touch locations vary according to how you programmed the one touch preference.
  • Page 10: Store A Number In A One Touch Location

    984QSG_(Rev6)ml23.05.06 5/23/06 Store a number in a one touch location For information about using the screen menus, see Menu operation beginning on page 22 of your User’s Manual, Part 2. 11:27 AM Page 10 1. Press E to enter the feature menu. The screen displays ONEhTOUCH.
  • Page 11: Dial A One Touch Number

    984QSG_(Rev6)ml23.05.06 5/23/06 Dial a one touch number This phone comes with One touch preference programmed to INTERCOM. These instructions apply only if you have not changed One touch preference. 11:27 AM Page 11 NOTE: To change One touch preference, see Set one touch preference on page 25 of your User’s Manual, Part 2.
  • Page 12: Intercom Operation

    984QSG_(Rev6)ml23.05.06 5/23/06 Intercom operation This 984 telephone is fully compatible with any AT&T Four-Line Small Business Speakerphone 945 or 974 units you may have installed. You can use a total of 16 945/974/984 units together as extensions in your phone system. For details regarding this telephone’s compatibility with other AT&T phones, please refer to Before you begin starting on page 2 of your User’s Manual, Part 2.
  • Page 13: Make An Intercom Call With The Handset

    984QSG_(Rev6)ml23.05.06 5/23/06 Make an intercom call with the handset This phone comes with One touch preference programmed to INTERCOM. These instructions apply only if you have not changed the One touch preference. Press the EXT button for the party you wish to call, then lift the handset.
  • Page 14: Answer An Intercom Call

    984QSG_(Rev6)ml23.05.06 5/23/06 Answer an intercom call When you receive an intercom call, you will hear a repeating double-ring pattern and your screen displays INTERCOM FROM with the extension number of the caller. Answer the intercom call by lifting the handset, or by pressing I, K or h to take the call hands-free.
  • Page 15 984QSG_(Rev6)ml23.05.06 5/23/06 11:27 AM Page B In case of difficulty, visit our service center at www.telephones.att.com 1 (800) 222–3111. or call © 2006 Advanced American Telephones. All rights reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones.

This manual is also suitable for:

984

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