Troubleshooting - Panasonic KXTG8521E Operating Instructions Manual

TG8521E(e).book Page 51 Wednesday, March 17, 2010 3:39 PM

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect
the base unit's AC adaptor and turn off the handset, then reconnect the base unit's
AC adaptor and turn on the handset.
General use
Problem Cause/solution
The handset does not L Place the handset on the base unit or charger to turn
turn on even after
installing charged
batteries.
The unit does not L Make sure the batteries are installed correctly (page
work.
L Fully charge the batteries (page 9).
L Check the connections (page 9).
L Unplug the base unit's AC adaptor to reset the unit and
L The handset has not been registered to the base unit.
The handset display is L The handset is in screen saver mode (page 14).
blank or dark.
L "LCD in charging" is set to "Off" while on charge.
L The handset is not turned on. Turn the power on (page
I cannot hear a dial L Make sure that you are using the supplied telephone
tone.
L The base unit's AC adaptor or telephone line cord is
L Disconnect the base unit from the telephone line and
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
on the handset.
9).
turn off the handset. Reconnect the adaptor, turn on
the handset and try again.
Register the handset (page 31).
Activate the handset display again by:
– pressing {<} or {>} when on a call.
– pressing {ic} at all other times.
Change the setting (page 25).
14).
line cord. Your old telephone line cord may have a
different wiring configuration.
not connected. Check the connections.
connect the line to a known working telephone. If the
working telephone operates properly, contact our
service personnel to have the unit repaired. If the
working telephone does not operate properly, contact
your service provider/telephone company.
Useful Information
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