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Panasonic KX-TG8511FX Operating Instructions Manual

Digital cordless answering system
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TG8511_8521FX(e-e).book Page 1 Wednesday, April 14, 2010 5:58 PM
Digital Cordless Answering System
Model shown is KX-TG8511.
Before initial use, see "Getting
Started" on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
This unit is compatible with Caller ID and SMS. You must subscribe to the
appropriate service offered by your service provider/telephone company.
To use this unit in your country, first change the unit's region setting
to match your country (page 32). Change the unit's display language
as needed (page 15).
(For Czech and Slovakia)
This cordless telephone is possible to use according to General licence
No.: VO-R/8/08.2005-23 (for Czech), VPR-7/2001 (for Slovakia).

Operating Instructions

Digital Cordless Phone
KX-TG8511FX
Model No.
KX-TG8521FX
Model No.

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Summary of Contents for Panasonic KX-TG8511FX

  • Page 1: Operating Instructions

    Model shown is KX-TG8511. Before initial use, see “Getting Started” on page 10. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. This unit is compatible with Caller ID and SMS. You must subscribe to the appropriate service offered by your service provider/telephone company.

  • Page 2: Table Of Contents

    TG8511_8521FX(e-e).book Page 2 Wednesday, April 14, 2010 5:58 PM Table of Contents Introduction Receiving a message ... . 41 Other settings ....42 Model composition .

  • Page 3: Model Composition

    TG8511_8521FX(e-e).book Page 3 Wednesday, April 14, 2010 5:58 PM Introduction Model composition Base unit Handset Series Model No. Part No. Part No. Quantity KX-TG8511 KX-TG8511 KX-TG8511 KX-TGA850 series KX-TG8521 KX-TG8521 KX-TG8521 KX-TGA850 series L The suffix (FX) in the following model numbers will be omitted in these instructions: KX-TG8511FX/KX-TG8521FX Feature differences Intercom...

  • Page 4: Expanding Your Phone System

    TG8511_8521FX(e-e).book Page 4 Wednesday, April 14, 2010 5:58 PM Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable HHR-4DPA (for Egypt) batteries HHR-4DPA or HHR-4MRT (for Jordan) P03P or HHR-4NGE (for other countries) Battery type: –...

  • Page 5: General Information

    L For use in other countries, please contact your equipment supplier. Declaration of Conformity: L Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.

  • Page 6: Important Information

    TG8511_8521FX(e-e).book Page 6 Wednesday, April 14, 2010 5:58 PM Important Information Operating safeguards For your safety L Unplug the product from power outlets before cleaning. Do not use liquid or To prevent severe injury and loss of life/ aerosol cleaners. property, read this section carefully before L Do not disassemble the product.

  • Page 7: Important Safety Instructions

    Base unit location/avoiding noise L We recommend using the batteries noted on page 4. USE ONLY rechargeable Ni- The base unit and other compatible Panasonic MH batteries AAA (R03) size. units use radio waves to communicate with L Do not mix old and new batteries.

  • Page 8: Other Information

    TG8511_8521FX(e-e).book Page 8 Wednesday, April 14, 2010 5:58 PM Important Information L Operating the product near electrical For more information about collection and appliances may cause interference. Move recycling of old products and batteries, please away from the electrical appliances. contact your local municipality, your waste disposal service or the point of sale where you purchased the items.
  • Page 9 TG8511_8521FX(e-e).book Page 9 Wednesday, April 14, 2010 5:58 PM Important Information *1 KX-TG8511 *2 KX-TG8521 Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product.

  • Page 10: Getting Started

    TG8511_8521FX(e-e).book Page 10 Wednesday, April 14, 2010 5:58 PM Getting Started L Confirm correct polarities (S, T). Setting up Connections L Use only the supplied Panasonic AC adaptor PQLV219CE. ■ Base unit Press plug firmly. “Click” Rechargeable Ni-MH ONLY Hook...

  • Page 11: Note When Setting Up

    L Use the supplied rechargeable L Actual battery performance depends batteries. For replacement, we on usage and ambient environment. recommend using the Panasonic L Even after the handset is fully rechargeable batteries noted on page charged, the handset can be left on 4, 7.

  • Page 12: Controls

    TG8511_8521FX(e-e).book Page 12 Wednesday, April 14, 2010 5:58 PM Getting Started K {ECO/R} ECO: Eco mode shortcut key Controls R: Recall/Flash L Microphone Handset M Charge contacts ■ Control type A Soft keys The handset features 2 soft keys and the centre of the navigator key.

  • Page 13: Display

    TG8511_8521FX(e-e).book Page 13 Wednesday, April 14, 2010 5:58 PM Getting Started Base unit Display ■ KX-TG8511 Handset display items Item Meaning Range status; the more bars visible, the closer the handset is to the base unit. Out of base unit range Paging, intercom mode Speakerphone is on.
  • Page 14 TG8511_8521FX(e-e).book Page 14 Wednesday, April 14, 2010 5:58 PM Getting Started Item Meaning Icon Action Alarm is on. (page 31) Sets 24-hour or 12-hour clock format. (page 16) Privacy mode is on. (page 28) Places a call on hold. (page Ringer volume is off.

  • Page 15: Screen Saver Mode

    TG8511_8521FX(e-e).book Page 15 Wednesday, April 14, 2010 5:58 PM Getting Started Handset main menu icons Initial settings The following icons are shown when you press down on the centre of the Symbol meaning: navigator key in standby mode. Example: {V}/{^}: “Off” Icon Feature Press {V} or {^} to select the words...

  • Page 16: One Touch Eco Mode

    TG8511_8521FX(e-e).book Page 16 Wednesday, April 14, 2010 5:58 PM Getting Started Dialling mode One touch eco mode If you cannot make calls, change this setting according to your telephone line When the handset is on the base unit, service. The default setting is “Tone”. the base unit transmission power is “Tone”: For tone dial service.
  • Page 17 TG8511_8521FX(e-e).book Page 17 Wednesday, April 14, 2010 5:58 PM Getting Started – handset main menu icons in function menu – menu list, recorded message list phonebook list, caller list, and redial list *1 KX-TG8521 Select the desired setting: – “Multi Items”: Multiple entries/all menu icons are shown on one screen at a time.

  • Page 18: Making/Answering Calls

    TG8511_8521FX(e-e).book Page 18 Wednesday, April 14, 2010 5:58 PM Making/Answering Calls indicator flashes. To cancel, press {ic}. Making calls Erasing a number in the redial list Lift the handset and dial the phone number. j (right soft key) or {>} (R) L To correct a digit, press ^.

  • Page 19: Useful Features During A Call

    TG8511_8521FX(e-e).book Page 19 Wednesday, April 14, 2010 5:58 PM Making/Answering Calls Auto talk Mute You can answer calls simply by lifting the While mute is turned on, you can hear handset off the base unit or charger. You the other party, but the other party do not need to press {C}.

  • Page 20: Key Lock

    TG8511_8521FX(e-e).book Page 20 Wednesday, April 14, 2010 5:58 PM Making/Answering Calls Temporary tone dialling (for Key lock rotary/pulse service users) The handset can be locked so that no You can temporarily switch the dialling calls or settings can be made. Incoming mode to tone when you need to access calls can be answered, but all other touch-tone services (for example,...

  • Page 21: Phonebook

    TG8511_8521FX(e-e).book Page 21 Wednesday, April 14, 2010 5:58 PM Phonebook {V}/{^}: “Category Name” i Handset phonebook Edit the name (10 characters max.; The phonebook allows you to make calls page 51). i M i {ic} without having to dial manually. You can add 200 names and phone numbers, Finding and calling a assign each phonebook entry to the...

  • Page 22: Editing Entries

    TG8511_8521FX(e-e).book Page 22 Wednesday, April 14, 2010 5:58 PM Phonebook {V}/{^}: Select the desired Find the desired entry (page 21). category. i M L If you select “All”, the unit ends {V}/{^}: “Speed Dial” i M the category search. {V}/{^}: Select the desired dial key {V}/{^}: Scroll through the number.

  • Page 23: Copying Phonebook Entries

    (page 21). Copying phonebook entries You can copy phonebook entries between 2 handsets. *1 Panasonic compatible handset Note: L Category settings for phonebook entries are not copied. Copying an entry Find the desired entry (page 21).

  • Page 24: Programming

    TG8511_8521FX(e-e).book Page 24 Wednesday, April 14, 2010 5:58 PM Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods: – scrolling through the display menus (page 24) –...
  • Page 25 TG8511_8521FX(e-e).book Page 25 Wednesday, April 14, 2010 5:58 PM Programming Main menu Sub-menu 1 Sub-menu 2 Page – Receive List – Send List – Create Settings Message Centre1 Message Centre2 PBX Access # SMS On/Off – – Intercom – Time Settings Set Date/Time –...
  • Page 26 TG8511_8521FX(e-e).book Page 26 Wednesday, April 14, 2010 5:58 PM Programming Main menu Sub-menu 1 Sub-menu 2 Page Initial Setup Eco Setup Transmission Power – Display Setup Wallpaper – Display Colour Display Mode – Key Backlight – LCD in charging – Contrast –...
  • Page 27 TG8511_8521FX(e-e).book Page 27 Wednesday, April 14, 2010 5:58 PM Programming Feature Code Setting System Page – Memo Alarm {1}: Alarm1 {7}{2}{0} {2}: Alarm2 {3}: Alarm3 – Time {1}: Caller ID {2}{2}{6} {0}: <Manual> Adjustment {1}–{6}: Level 1–6 <6> – – Ringer Volume {1}{6}{0} (Handset)
  • Page 28 TG8511_8521FX(e-e).book Page 28 Wednesday, April 14, 2010 5:58 PM Programming Feature Code Setting System Page Dial Mode {1}: Pulse {1}{2}{0} {2}: <Tone> *11, *12 Recall/Flash {0}: 900 msec. {1}{2}{1} {1}: 700 msec. {2}: <600 msec.> {3}: 400 msec. {4}: 300 msec. {5}: 250 msec.
  • Page 29 TG8511_8521FX(e-e).book Page 29 Wednesday, April 14, 2010 5:58 PM Programming Feature Code Setting System Page <On> – Call Screening {3}{1}{0} – Answer On {3}{2}{7} – Answer Off {3}{2}{8} For the SMS feature Feature Code Setting System Page – – {3}{5}{0} –...
  • Page 30 TG8511_8521FX(e-e).book Page 30 Wednesday, April 14, 2010 5:58 PM Programming *12The default setting will be as follows if you select the following regional codes when changing the unit’s region setting (page 32): *13To prevent other users from joining your conversations with outside callers, turn this feature on.

  • Page 31: Special Programming

    TG8511_8521FX(e-e).book Page 31 Wednesday, April 14, 2010 5:58 PM Programming M i {ic} L When the alarm is set, E is Special programming displayed. Note: Memo alarm L To stop the alarm, press any dial key An alarm sounds at the set time for 3 or place the handset on the base unit minutes.

  • Page 32: Changing The Handset Name

    TG8511_8521FX(e-e).book Page 32 Wednesday, April 14, 2010 5:58 PM Programming Enter the desired hour and minute {V}/{^}: Select your desired you wish to start this feature. i categories. i t L “Q” is displayed next to the L You can select 24-hour or 12- selected category numbers.
  • Page 33 TG8511_8521FX(e-e).book Page 33 Wednesday, April 14, 2010 5:58 PM Programming {V}/{^}: Select the desired country. L According to your country selection in step 2, the answering system announcement language changes as countries except follows (KX-TG8521): Czech and Slovakia Czech - “Other” English Slovakia Czech...

  • Page 34: Setting Call Restriction

    TG8511_8521FX(e-e).book Page 34 Wednesday, April 14, 2010 5:58 PM Programming {V}/{^}: Select the entry to be Enter the current 4-digit base unit barred. i M i I PIN (default: “0000”). {V}/{^}: “Caller Barred” i Enter the new 4-digit base unit PIN. i M i {ic} {V}/{^}: “Yes”...

  • Page 35: Registering A Unit

    TG8511_8521FX(e-e).book Page 35 Wednesday, April 14, 2010 5:58 PM Programming Handset: 1 (centre of navigator key) i Registering a unit {#}{1}{3}{0} {V}/{^}: Select a base unit number. Operating additional units L This number is used by the Additional handsets handset as a reference only. Up to 6 handsets can be registered to a Base unit: single base unit.

  • Page 36: Base Unit

    You can increase the signal range of the base unit by using a DECT repeater. 1 (centre of navigator key) i Please use only the Panasonic DECT {#}{1}{3}{7} repeater noted on page 4. Contact your {V}/{^}: Select the desired base Panasonic dealer for details.

  • Page 37: Caller Id Service

    TG8511_8521FX(e-e).book Page 37 Wednesday, April 14, 2010 5:58 PM Caller ID Service – Being replaced on the base unit or charger. Using Caller ID service – Pressing {ic}. Important: Phonebook name display L This unit is Caller ID compatible. To When caller information is received and use Caller ID features, you must it matches a phone number stored in the...

  • Page 38: Caller List

    TG8511_8521FX(e-e).book Page 38 Wednesday, April 14, 2010 5:58 PM Caller ID Service are received. The default setting is Editing a caller’s phone “Default Colour”. number before calling back n (left soft key) i 1 {V}/{^}: “Category” i M {<} (y) {V}/{^}: Select the desired {V}/{^}: Select the desired entry.

  • Page 39: Sms (Short Message Service)

    TG8511_8521FX(e-e).book Page 39 Wednesday, April 14, 2010 5:58 PM SMS (Short Message Service) For Czech: The message centre numbers (used for Using SMS SMS services provided by Telefonica O2) are preprogrammed in this unit. You SMS allows you to send and receive text can change them if necessary.

  • Page 40: Sending A Message

    TG8511_8521FX(e-e).book Page 40 Wednesday, April 14, 2010 5:58 PM SMS (Short Message Service) message and “@@Long Text@@” is displayed. Your service provider/ Sending a message telephone company may treat long messages differently from other Writing and sending a new messages. Contact your service provider/telephone company for message details.

  • Page 41: Receiving A Message

    TG8511_8521FX(e-e).book Page 41 Wednesday, April 14, 2010 5:58 PM SMS (Short Message Service) Editing/forwarding a message Receiving a message While reading a received message, When an SMS message is received: press 1. – “Receiving SMS Message” is {V}/{^}: “Edit Message” i M displayed.

  • Page 42: Other Settings

    TG8511_8521FX(e-e).book Page 42 Wednesday, April 14, 2010 5:58 PM SMS (Short Message Service) Other settings Storing the PBX line access number (for PBX users only) Store your PBX line access number (4 digits max.) so that SMS messages are sent properly. When sending SMS messages to entries in the phonebook or redial list, the PBX line access number is deleted.

  • Page 43: Answering System

    TG8511_8521FX(e-e).book Page 43 Wednesday, April 14, 2010 5:58 PM Answering System greeting message asking callers to call again later. Answering system – If you recorded your own greeting message, the same message is still Available for: announced to callers even though KX-TG8521 their messages are not recorded.

  • Page 44: Greeting Message

    TG8511_8521FX(e-e).book Page 44 Wednesday, April 14, 2010 5:58 PM Answering System 1 (centre of navigator key) i Resetting to a pre-recorded greeting {#}{3}{1}{0} message {V}/{^}: Select the desired setting. If you want to use a pre-recorded i M i {ic} greeting message once you record your own greeting message, you need to erase your own greeting message.

  • Page 45: Listening To Messages Using The Handset

    TG8511_8521FX(e-e).book Page 45 Wednesday, April 14, 2010 5:58 PM Answering System {V}/{^}: Select the desired item from Operation the message list. i 0 Repeat message L You can erase the selected Skip message message as follows: W i {V}/{^}: “Yes” i M Stop playback {■} When finished, press {ic}.

  • Page 46: Remote Operation

    TG8511_8521FX(e-e).book Page 46 Wednesday, April 14, 2010 5:58 PM Answering System Operation Remote operation Turn answering system off Using a touch-tone phone, you can call Erase currently {*}{4} your phone number from outside and playing message access the unit to listen to messages or change answering system settings.

  • Page 47: Answering System Settings

    TG8511_8521FX(e-e).book Page 47 Wednesday, April 14, 2010 5:58 PM Answering System Note: Enter your remote access code within 10 seconds after the long L You can also leave a message just as beep. any outside caller can. After the greeting message starts, press {*} to L The greeting message is played skip the greeting message and record back.
  • Page 48 TG8511_8521FX(e-e).book Page 48 Wednesday, April 14, 2010 5:58 PM Answering System unit’s answering system, turn off the Note: answering system (page 43). L When you select “Greeting Only”: L To use this unit’s answering system – If you do not record your own rather than the voice mail service message, the unit will play the pre- provided by your service provider/...

  • Page 49: Voice Mail Service

    TG8511_8521FX(e-e).book Page 49 Wednesday, April 14, 2010 5:58 PM Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/ telephone company. After you subscribe to this service, your service provider/ telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy.

  • Page 50: Intercom/Locator

    TG8511_8521FX(e-e).book Page 50 Wednesday, April 14, 2010 5:58 PM Intercom/Locator Intercom Transferring calls, conference calls Intercom calls can be made between handsets in the same radio cell. Outside calls can be transferred Note: between 2 handsets in the same radio L If you receive an outside call while cell.

  • Page 51: Useful Information

    TG8511_8521FX(e-e).book Page 51 Wednesday, April 14, 2010 5:58 PM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 51).
  • Page 52 TG8511_8521FX(e-e).book Page 52 Wednesday, April 14, 2010 5:58 PM Useful Information Greek character table (M) Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) (Not available for SMS) L The following are used for both uppercase and lowercase: Cyrillic character table (P) (Not available for SMS)

  • Page 53: Error Messages

    TG8511_8521FX(e-e).book Page 53 Wednesday, April 14, 2010 5:58 PM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L The handset has lost communication with the base Base no power unit.

  • Page 54: Troubleshooting

    TG8511_8521FX(e-e).book Page 54 Wednesday, April 14, 2010 5:58 PM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset.
  • Page 55 TG8511_8521FX(e-e).book Page 55 Wednesday, April 14, 2010 5:58 PM Useful Information Programmable settings Problem Cause/solution The display is in a L Change the display language (page 15). language I cannot read. While programming, L A call matching an entry in the call barred list is being the display returns to received.
  • Page 56 TG8511_8521FX(e-e).book Page 56 Wednesday, April 14, 2010 5:58 PM Useful Information Making/answering calls, intercom Problem Cause/solution _ is displayed. L The handset is too far from the base unit. Move closer. L The base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit.
  • Page 57 TG8511_8521FX(e-e).book Page 57 Wednesday, April 14, 2010 5:58 PM Useful Information Caller ID Problem Cause/solution Caller information is L You must subscribe to a Caller ID service. Contact not displayed. your service provider/telephone company for details. L If your unit is connected to any additional telephone equipment, remove and plug the unit directly into the wall jack.
  • Page 58 TG8511_8521FX(e-e).book Page 58 Wednesday, April 14, 2010 5:58 PM Useful Information Problem Cause/solution I cannot send or L You have not subscribed to the appropriate service. receive SMS Contact your service provider/telephone company. messages. L The SMS message centre number(s) are not stored or are incorrect.
  • Page 59 TG8511_8521FX(e-e).book Page 59 Wednesday, April 14, 2010 5:58 PM Useful Information Problem Cause/solution I cannot operate the L Someone is using the unit. Wait for the other user to answering system. finish. L A caller is leaving a message. Wait for the caller to finish.

  • Page 60: Belt Clip

    TG8511_8521FX(e-e).book Page 60 Wednesday, April 14, 2010 5:58 PM Useful Information Belt clip ■ To attach ■ To remove Wall mounting Note: L Make sure that the wall is strong enough to support the weight of the unit. ■ Base unit 57 mm Screws (Not supplied)

  • Page 61: Index

    TG8511_8521FX(e-e).book Page 61 Wednesday, April 14, 2010 5:58 PM Index LCD backlight: 27 Wallpaper: 27 Index Eco mode: 16 Error messages: 53 Additional base units: 35 Additional handsets: 35 Handset Answering calls: 18 Deregistration: 36 Answering system: 43 Locator: 50 Call screening: 43 Name: 32 Erasing messages: 45, 46, 47...
  • Page 62 TG8511_8521FX(e-e).book Page 62 Wednesday, April 14, 2010 5:58 PM Index Speaker: 18 W Wall mounting: 60...
  • Page 63 TG8511_8521FX(e-e).book Page 63 Wednesday, April 14, 2010 5:58 PM Notes...
  • Page 64 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd.

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