Konica Minolta BIZHUB PRO C6500E User Manual page 978

23
To contact service representative
1
Make note of the report code number "C-####" indicated in the second
line of the message area.
2
Turn OFF the sub power switch and main power switch.
3
Unplug the machine.
4
Contact your service representative and report the condition and report
code number.
!
Detail
The machine administrator can call for service using the Utility setting.
For details, see page 17-139.
In this case, you don't have to make a call for the report code, because
your machine has been monitored automatically by your service
representative.
After calling for service using the Utility setting, be sure to turn OFF the
power immediately, then unplug the machine as described here.
23-4 bizhub PRO C6500 / bizhub PRO C6500e
Troubleshooting