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When TalkPath™ forwards a call to an extension
the transfer can be:
• Immediate Forward - Forwards the call
immediately to the mailbox without trying
to reach the extension.
• Unsupervised (Blind) - The call transfers
immediately to the extension. In the event
the call is not answered, the system does
not forward the call or monitor the
transfer.
• Supervised - If the call is not answered, it
is forwarded and the voice system
monitors the transfer.
– Call Screening - When call screening
is set, the system identifies callers
before connecting them. The Voice
system prompt is similar to the
following: "You have a call from caller
name. Press [1] to accept and [2] to
have the system take a message."
– Call Holding - Allows the mailbox
owner to put a call on hold.
– Call Screening and Call Holding - A
mailbox owner can set both of these
options. When the call is screened
there is an additional smart prompt to
allow the owner to put a call on hold.
Issue 2 - May 2004
Vodavi
27
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