ShoreTel 530 User Manual page 35

Dial Mailbox – The ShoreTel system allows you to call another user's
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mailbox without ringing their phone. If you use this feature often,
contact your system administrator about programming a custom key. A
custom key can be programmed to invoke the dial mailbox feature as
well as optionally include a specific mailbox for quick, one-touch feature
operation.
Dial Number (Speed Dial) – The ShoreTel system allows you to program
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custom keys on your phone for speed dial, allowing you to dial an
extension or an external number with one touch.
Intercom – The ShoreTel system allows users with the proper permission
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to intercom other users on the system. When you intercom another user,
instead of their phone ringing, the called party will hear a tone then you
will be connected to their speakerphone. The dialed user must be using a
ShoreTel IP phone for proper operation. In addition to the fixed function
key, a custom key can be programmed to invoke the intercom feature
with a specific extension for quick, one-touch feature operation. Please
see "Using the Intercom" on page 16 for more information.
Monitor Extension – The ShoreTel system allows users with proper
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permission to monitor the extension of another user. This helps manage
incoming calls for that extension, and it also serves as a shortcut when
performing one of the following functions: dialing that extension,
transfer, conference, call parking, call pickup and intercom to that
extension. Please see "Extension Monitoring" on page 38 for more
information.
Page – The ShoreTel system allows users with proper permission to
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access the overhead paging system (or page a group of ShoreTel IP
phones), dial the number given by the system administrator, wait for the
confirmation tone, and then begin speaking. The message will be
broadcast over the on-site loudspeaker or through the speakers of the IP
phones. Please see "Overhead Paging" on page 40 and "Using Group
Paging" on page 41 for more information.
Park – The ShoreTel system allows users to park a connected call on
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another extension. Please see "Parking and Unparking Calls" on page 41
for more information.
Park and Page – This also allows a user to park a call and simultaneously
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do an overhead page.
Pickup – The ShoreTel system allows users with proper permission to
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pick up a ringing extension.
Pickup Night Bell – The ShoreTel system allows calls to route to an
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extension that will ring on an overhead speaker. This feature can be
convenient for off-hours when a caller needs to speak with anyone at a
site.
Pickup/Unpark – The ShoreTel system allows users to park a connected
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call on another extension, or unpark the call after it has been parked.
Please see "Parking and Unparking Calls" on page 41 for more
information.
Record Call – The ShoreTel system allows users with proper permission
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to record active calls they are currently on. This feature is useful for
certain users including writers, interviewers, sales people, lawyers that
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