Managing Calls - Basic Features; Placing Calls; Using The Handset; Using The Speakerphone - ShoreTel 530 User Manual

MANAGING CALLS – BASIC FEATURES

Placing Calls

Using the Handset

To place an internal call, pick up the handset and dial the extension. To place
an external call, dial the trunk access code, then the phone number.
To end a call, hang up the handset.

Using the Speakerphone

To place an internal call, press the Speakerphone button
extension. To place an external call, dial the trunk access code, then the phone
number.
To end a call, press the Speakerphone button

Using the Headset

To place an internal call, press the Headset button
extension. To place an external call, dial the trunk access code, then the phone
number.
To end a call, press the Headset button
The figure below shows the information that appears on your ShoreTel 560/
560g IP phone when an outbound call is placed. Note that the soft key
functions at the bottom of the window are different from those that appear
when the phone is idle – they now allow you to park the call or hang up.
Outgoing call: ShoreTel 560/560g
Call Call
recipient's recipient's
extension name
12
again.
again.
Soft key
functions
and dial the
and dial the
Duration
of call