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10498
ShoreTel 10498 Manuals
Manuals and User Guides for ShoreTel 10498. We have
1
ShoreTel 10498 manual available for free PDF download: User Manual
ShoreTel 10498 User Manual (47 pages)
Brand:
ShoreTel
| Category:
IP Phone
| Size: 2.14 MB
Table of Contents
Table of Contents
3
Before You Start
5
About this Book
6
Conventions
6
Organization
6
Related Documents
6
Chapter 1 Getting Started
7
Overview of the Shoretel IP Phone 485G
9
Your Phone's Display
10
Call Appearance Buttons and Programmable Buttons
11
Soft Keys
11
Your Phone's Backlight Operation
12
Reducing Glare on the Phone's Screen
12
Headset Compatibility
12
Setting up Your Phone
12
Assigning Your Extension to the Phone
12
Logging in to the Voicemail System
13
Unassigning Your Extension from the Phone
13
Operating Your Phone
13
Placing Calls
14
Answering Calls
14
Adjusting the Ring and Listening Volume
16
Turning off the Phone's Ringer
16
Muting a Call
16
Guide to the Icons Displayed on Your Phone
17
Using Voicemail
18
Using the Directory
19
Making a Call Using Directory
19
Accessing Speed Dial Numbers in the Directory
19
Finding Detailed Contact Information
20
Using the Intercom through Directory
20
Dialing a Voice Mailbox from Directory
21
Using the Call History Viewer
21
Viewing a List of All Calls Placed, Received, or Missed
22
Placing a Call Using the History Viewer
22
Using the Intercom through the History Viewer
22
Deleting a Call from the History Viewer
23
Interacting with Calls
23
Placing a Call on Hold or off Hold
23
Answering and Switching Among Multiple Calls
24
Diverting an Incoming Call to Voicemail or Another Number
25
Transferring a Call
25
Parking and Unparking Calls
26
Picking up an Incoming Call for Another Extension
27
Chapter 2 Customizing Your Phone
29
Overview of Customizing Your Phone
30
Using Do Not Disturb (DND) Mode
30
Changing Call Forwarding Options
30
Changing Your Automatic Off-Hook Preference to Headset
32
Changing the Ringtone
33
Changing the Wallpaper Displayed on the Phone
34
Changing the Time Zone of Your Phone
34
Enabling Handsfree Mode to Suppress Dial Tone for Off-Hook Headsets
35
Chapter 3 Using Advanced Features
36
Making a Conference Call
37
Using the Join Feature to Conference Active Calls
38
Paging
38
Other Advanced Features
39
Using Voicemail
40
Voicemail Overview
41
Logging in to the Voicemail System
41
Changing Your Voicemail Greeting
41
Logging in to Voicemail from Your Phone
41
Logging in to Voicemail from Another Extension
41
Recording Your Name
42
Recording a Personal Greeting
42
Using Voicemail Options
42
Using Message Playback Options
43
Menu of Message Options
43
Using Shortcut Keys
43
Listening To, Replaying, Saving, and Deleting Messages
43
Forwarding a Message
44
Replying to a Message
44
Chapter 5 Troubleshooting
45
Problems and Solutions
46
Getting Help
46
Viewing Phone Information
46
Rebooting Your Phone
47
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