Managing Calls - Basic Features; Placing Calls; Using The Handset; Using The Speakerphone - ShoreTel 565g User Manual

MANAGING CALLS – BASIC FEATURES

Placing Calls

Using the Handset

To place an internal call, pick up the handset and dial the extension. To place
an external call, dial the trunk access code, then the phone number.
To end a call, hang up the handset.

Using the Speakerphone

To place an internal call, press the Speakerphone button
extension. To place an external call, dial the trunk access code, and then the
phone number. To end a call, press the Speakerphone button

Using the Headset

To place an internal call, press the Headset button
extension. To place an external call, dial the trunk access code, then the phone
number. Bluetooth headset users can dial the extension or number first and
then press the call control button on their headset to place the call.
To end a call, press the Headset button
The figure below shows the information that appears on your ShoreTel 565g
IP phone when an outbound call is placed. Note that the soft key functions at
the bottom of the window are different from those that appear when the phone
is idle – they now allow you to park the call or hang up.
Outgoing call: ShoreTel 565g
Cheryl Briggs
9 +1 8058764321
Call
Recipient's
Name
8:42am May 22
Park
Call Recipient's
Number
12
Join Info
Soft
Keys
and dial the
again.
0:39
frtDsk
HangUp
and dial the
again.
Duration
of Call
Speed
Dial