Lifescan InDuo User Manual page 20

20
GETTING YOUR InDuo™ SYSTEM READY FOR USE
The control solution test troubleshooting
There are several reasons why the results of a control solution test may fall outside
the expected range (as printed on the OneTouch
Probable reasons
Error in performing the test
Failure to shake the OneTouch
control solution vial vigorously
Expired or contaminated
OneTouch ® Ultra™ control solution
InDuo™ meter, OneTouch
control solution, or test strips that are
too warm or too cool
Failure to discard the first drop of
OneTouch ® Ultra™ control solution
OneTouch ® Ultra™ test strip deterioration
InDuo™ meter malfunction
Improper coding of the meter
Action
Repeat the test, closely following the
instructions above
® Ultra™ Shake the control solution vial and
repeat the test
Please check the expiration date or use
new control solution
Ultra™ Check that the room temperature is
®
about 20-25°C (68-77°F)
Repeat the test
Repeat the test with a new vial of test
strips. Remember to recode the meter
Call Customer Service at your local Novo
Nordisk or LifeScan office for advice
Check that the meter is coded correctly
Ultra™ test strip vial label).
®