Bridged Calls; Conference - Avaya 9620 User Manual

To answer a call on a bridged line:
1. Select the bridged call that you want to answer.
Note: The Aux button label of the bridged line with the incoming call is highlighted and the Aux button LED flashes
to help you identify which bridged line is ringing. The ringing line will be selected automatically if there are no other
active calls. If you are on another call when a call comes in to a bridged line, you have to select the ringing line (just
like for an incoming call to a primary line).
2. Press Answer or press the flashing Aux button.
You are connected to the caller.
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To make an outgoing call on a bridged line:
Note: When you make a call on a bridged line, you are using another person's line. The caller ID may show the call as coming
from you or coming from the person whose line you are using. If you have any questions about how the name or extension
displays to the person you are calling, contact your system administrator.
1. Select the bridged line you want to use.
2. Press OK.
{dial tone}
3. Dial the telephone number, or call the person from the Contacts list, or call the person from the Call Log list.
The outgoing call is placed.
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To join a call on a bridged line:
1. Select the line associated with bridged call in progress that you want to join.
2. Press Bridge.
You are connected to the call.
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To add a person on hold to a conference call:
1. From the Phone screen, select your active call.
2. Press Conf.
3. Select the call on hold that you want to add to the conference.
4. Press Resume to take the call off hold.
5. Press Join to add the person to the conference call.
Note: Depending on how your telephone is administered, you may not have to press Join to add the person to the
conference call.
The new person is added to the active call.
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To set up a conference call:
1. From the Phone screen, select your active call.
2. Press Conf.
3. Dial the telephone number, or call the person from the Contacts list, or call the person from the Call Log list.
4. Press Join to add the person to the existing call.
The new person is added to the active call.
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To drop the last person added to conference call:
1. From the Phone screen, select your active call.
2. Press Drop.
The last person added to the conference call is dropped.
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To drop a person from a conference call:
Note: This feature is not available on all systems. If you do not see Drop when you choose a person, you cannot drop that
person.
1. From the Phone screen, select your active call.
2. Press More then Details.
3. Select the person you want to drop.
4. Press Drop.

Bridged Calls

Conference

9620 IP Telephone End User Guide | 8 | P a g e