Browser; Hold; Transfer - Avaya 9620 User Manual

To redial a number:
1. From the Phone screen, press Redial.
Note: The last number will be redialed or you will see a list of the most recent numbers that you have dialed, from
which you can select one to redial.
2. If a list of the most recent numbers that you have dialed is displayed, select the one you want to redial.
3. Press Call.
The number is redialed.
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To call a person from the call log:
1. Press Call Log.
2. Select the person or number you want to call.
3. Press Call or OK.
The number is dialed.
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To call a person from the directory:
1. From the Phone screen, scroll right to access the Features menu.
2. Select Directory.
3. Press Select or OK.
4. Use the dialpad keys to start spelling the last name of the person you want to call.
Note: Press each dialpad key one time for each corresponding letter. For example, for "Hill," press 4, 4, 5, 5.
5. If you want to scroll to the next displayed name, alphabetically, select Next.
6. Press OK, or enter the next letter.
7. When the name you want is indicated, select Make Call.
8. Press OK.
The call is placed.
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To access your browser:
1. Press Avaya Menu.
2. Press Browser or OK.
The web browser is displayed.
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To put a call on hold:
1. From the main Phone screen, select the line you want to put on hold.
2. Press Hold.
The call is placed on hold.
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To retrieve a call from hold:
1. Press Resume.
The held call is retrieved.
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To transfer a call:
1. From the Phone screen, select the line you want to transfer.
2. Press Transfer.
3. Dial the telephone number, or call the person from the Contacts list, or call the person from the Call Log list.
4. Press Complete.
The call is transferred.
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Browser

Hold

Transfer

9620 IP Telephone End User Guide | 7 | P a g e