Chapter 11: Bridged Calls; Answering A Call On A Bridged Line; Joining A Call On A Bridged Line; Making An Outgoing Call On A Bridged Line - Avaya 9620 User Manual

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Chapter 12: Bridged Calls
Your phone may show one or more bridged lines on the display screen in addition to
your own lines. A bridged line typically belongs to someone else, but bridging allows
you to see if that line is in use, answer calls on that line, or join a call in progress on
that line from your telephone. You can also make outgoing calls on a bridged line
when it is not in use.

Answering a call on a bridged line

Answering a call on a bridged line is basically the same as a call on a primary line. If
the ringing line is selected, you can answer by picking up the handset or by pressing
Speaker or Headset or Answer.
1. Select the bridged call that you want to answer.
The ringing line will typically be selected automatically. If you are on another call
when a call comes in to a bridged line, you have to select the ringing line (just
like for an incoming call to a primary line).
2. Press Answer.

Joining a call on a bridged line

You can join an existing call on a bridged line.
1. Select the bridged call in progress that you want to join.
2. Press Bridge.

Making an outgoing call on a bridged line

When you make a call on a bridged line, you are using another person's line. The caller
ID may show the call as coming from you or coming from the person whose line you are
using. If you have any questions about how the name or extension displays to the
person you are calling, contact your system administrator.
1. Select the bridged line you want to use.
2. Press OK to get a dial tone.
3. Dial the telephone number, or call the person from the Contacts list, or call the
person from the Call Log list.
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