Operating System Updates; Restoring To A Backed-Up Version - HP ProLiant MicroServer User Manual

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Transferring execution to a segment that is not executable
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Writing to a read-only or a code segment
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Loading a bad value into a segment register
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Using a null pointer
A GPF is immediately identifiable by a blue screen with white text, and the text may contain information that
identifies the problem.
Action:
•
Remove any newly installed software or hardware to verify that they are not the cause.
•
Boot the server in Safe Mode or Last Known Good Configuration.
If neither of these actions resolve the problem, contact an authorized service provider. For more information
about debugging tools or specific GPF messages, refer to the Microsoft website
(http://www.microsoft.com/whdc/devtools/debugging/default.mspx).
Errors are displayed in the error log
Action: Follow the information provided in the error log, and then refer to the operating system
documentation.
Problems occur after the installation of a service pack
Action: Follow the instructions for updating the operating system

Operating system updates

Use care when applying operating system updates (Service Packs, hotfixes, and patches). Before updating
the operating system, read the release notes for each update. If you do not require specific fixes from the
update, it is recommended that you do not apply the updates. Some updates overwrite files specific to HP.
If you decide to apply an operating system update:
Perform a full system backup.
1.
Apply the operating system update, using the instructions provided.
2.
Install the current drivers.
3.
If you apply the update and have problems, locate files to correct the problems on the HP website
(http://www.hp.com/support).

Restoring to a backed-up version

If you recently upgraded the operating system or software and cannot resolve the problem, you can try
restoring a previously saved version of the system. Before restoring the backup, make a backup of the current
system. If restoring the previous system does not correct the problem, you can restore the current set to be sure
you do not lose additional functionality.
Refer to the documentation provided with the backup software.
("Operating system updates" on page 66).
Troubleshooting 66