Chapter 4: Frequently Asked Questions; Contacting Technical Support - Supero AOC-SIMSO User Manual

Frequently Asked Questions
1. Questions: How do I flash the firmware of an IPMI card such as a SIMSO
card or a SIMSO+ card?
Answer:
• 1. Log on to the web interface page of the IPMI card by typing the IP address
of the card.
• 2. Click on the maintenance button.
• 3. Browse to choose the correct file to flash the firmware.
• 4. Click on the "Update Firmware" button and proceed with firmware flashing.
2. Questions: How do I setup the IP address and MAC address for the AOC-
SIMSO(+) Add-On card?
Answer:
• 1. Boot the system into DOS.
• 2. Run the utility-IPNMAC from DOS.
• 3. Follow the prompts to setup the IP Address and MAC address for the AOC-
SIMSO(+).

Contacting Technical Support:

If you still have problems after trying out all the recommended solutions, please
contact our Tech. Support @ (408)503-8000 or visit our web site @ www.supermicro.
com/support/.
Chapter 4
4-1
Chapter 4: Troubleshooting