Palm TREO 700W User Manual page 216

CHAPTER 10
208
Finding Help
• If you're still having problems, try the following:
1. Make sure you're synchronizing with the intended desktop personal
information manager (PIM). The Windows Mobile Getting Started
Disc lets you synchronize with Microsoft Office Outlook for
Windows. If you use a different PIM, you need to install third-party
software to synchronize. Consult the company that makes the PIM
for more information.
2. Open ActiveSync on your computer, and make sure the necessary
synchronization settings are set to synchronize the files.
3. Uninstall the ActiveSync software, reboot your computer, and then
insert the Windows Mobile Getting Started Disc that came with your
smartphone and repeat the installation process.
My appointments show up in the wrong
time slot after I sync
1. Make sure that you installed the desktop software that came with
your smartphone. If you're not sure whether this software is
installed, reinstall it.
2. Open Microsoft Office Outlook and correct the wrong entries.
3. Manually enter any information you've added to your smartphone
since the last time you synchronized.
4. Synchronize your phone and your computer.
You should now be able to assign time zones to your events without
encountering this problem.
Using Your Treo 700w Smartphone