Toshiba Tecra A7 User Manual page 139

Problem
Some CD/DVDs run
correctly, but others
do not
CD-RW/DVD-ROM drive
For more information, refer to Chapter 4,
Problem
You cannot access a
CD/DVD in the drive
User's Manual
Procedure
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software
Check the CD/DVD
Check the type of CD/DVD you are using. The
drive supports:
DVD-ROM: DVD-ROM, DVD-Video
CD-ROM: CD-DA, CD-Text, Photo CD
(single/multi-session), CD-ROM
Mode 1, Mode 2, CD-ROMXA
Mode 2 (Form1, Form2),
Enhanced CD (CD-EXTRA), CD-G
(Audio CD only), Addressing
Method 2
Check the region code on the DVD. It must
match that on the DVD-ROM drive. Region
codes are listed in the Optical media section in
Chapter 2, The Grand
Contact your dealer if the problems continue.
Operating
Procedure
Make sure the drive
Press gently until it clicks into place.
Open the drawer and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the CD/DVD. Make sure there
is no obstruction. Remove any foreign object.
Check whether the CD/DVD is dirty. If it is, wipe it
with a clean cloth dipped in water or a neutral
cleaner. See the Media care
for details on cleaning.
Troubleshooting
'
s needs.
'
s documentation.
Tour.
Basics.
'
s drawer is securely closed.
section in Chapter 4
9-9