Page 1 ® Tecra User’s Guide If you need assistance: ❖ Toshiba’s Support Web site pcsupport.toshiba.com ❖ Toshiba Global Support Centre Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see page 171 in this guide.
Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
Page 3 Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's parallel port, monitor port, USB port, PS/2 port port and microphone jack (Port availability depends on model selected).
Page 4: Industry Canada Requirement
Contact either: ❖ Toshiba’s Support Web site at pcsupport.toshiba.com. ❖ Or call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES-003.
Page 5: Telephone Company Procedures
If trouble is experienced with this equipment, for repair or limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Support Centre within the United States at (800) 457-7777 or Outside the United States at (949) 859-4273.
Page 6 provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.) In order to program this information into your fax transmission, refer to the fax software instructions installed on this computer. Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm...
Page 7: Wireless Interoperability
USOC RJ11C. Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖...
Page 8: Wireless Lan And Your Health
The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Page 9 Canada – Industry Canada (IC) This device complies with RSS 210 of Industry Canada. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population;...
Page 10 EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: This product is carrying the CE-Mark in accordance with the related European Directives. Responsible for CE-Marking is TOSHIBA Europe Hammfelddamm 8, 41460 Neuss, Germany. VCCI Class B Information...
Page 11 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations.
Page 12: Device Authorization
The interference range of this equipment is less than 40m. 2,400 MHz to 2,483.5 MHz. It is possible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048...
Page 13: Radio Approvals For Wireless Devices
The following restrictions apply: ❖ Do not disassemble or modify the device. ❖ Do not install the embedded wireless module into other device. ❖ 5.17 GHz to 5.23 GHz for indoor use only. Radio Approvals for Wireless Devices NOTE The following information is dependent on what type of wireless device is in your computer.
Page 14 Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ For private usage outside buildings across public grounds over less than Belgique: 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m.
Page 15 802.11a (5 GHz) Australia Canada France Ireland Luxembourg Norway Switzerland Turbo Mode (5 GHz) Canada Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community Countries Austria Belgium, France, Switzerland/Lichtenstein Denmark, Finland, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Sweden, UK...
Page 16 ❖ This device must not be operated in ad-hoc mode using channels in the 5 GHz bands in the European Community. Ad-hoc mode provides a direct communication between two client devices without a Wireless LAN Access Point. ❖ This device must be used with Access Points that have employed and activated a radar detection feature required for European Community operation in the 5 GHz bands.
Page 17 802.11a (5 GHz) Australia Canada France Ireland Luxembourg Norway Switzerland Turbo Mode (5 GHz) Canada Approved Countries/Regions for use for the Intel Wireless LAN 2100 3B Mini PCI Adapter This equipment is approved to the radio standard by the countries/regions in the following table.
Page 18 Approved Countries/Regions for use for the Toshiba Mini PCI Wireless LAN Card This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table.
Page 19: Bluetooth Wireless Technology Interoperability
Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for...
Page 20: Bluetooth Wireless Technology
Approved Countries/Regions for use ® (Bluetooth wireless technology) ® Bluetooth Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Australia Bulgaria Cyprus...
Page 21: Regulatory Statements
The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
Page 22 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations.
Page 23 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850...
Page 24 CD-RW drive, Multi-drive or any other optical drive. You could damage the drive. You would also be exposed to laser light or other safety hazards, resulting in serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is required.
Page 25 Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
Page 26 Systems Incorporated in the United States and/or other countries. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
Page 27: Table Of Contents
Keeping yourself comfortable ...40 Precautions...40 Important information on your computer’s Setting up your computer ...42 Setting up your software...42 Registering your computer with Toshiba ...43 Adding optional external devices...43 Connecting to a power source ...44 Charging the main battery...46 cooling fan ...41...
Page 28 Contents Using the computer for the first time ...47 Opening the display panel ...47 Your computer’s features and specifications ...48 Turning on the power ...48 Adding memory (optional) ...49 Installing a memory module ...49 Removing a memory module...54 Checking total memory ...56 Hard Drive Recovery Utilities ...57 Creating Recovery CDs/DVDs ...57 Hard Disk Drive Recovery options ...59...
Page 29 Playing optical media ...97 Creating a CD/DVD...97 Removing a disc with the computer on...98 Removing a disc with the computer off ...98 Caring for CD or DVD discs ...99 Toshiba’s online resources ...99 keyboard ...84 ® keys ...85 field...89 Contents ®...
Page 30 Contents Chapter 3: Mobile Computing...100 Toshiba’s energy-saver design...100 Running the computer on battery power ...101 Battery Notice ...101 Power management ...102 Using additional batteries ...102 Charging batteries...103 Charging the main battery...103 Charging the RTC battery...104 Monitoring main battery power...105 Determining remaining battery power...106 What to do when the main battery runs low ...107...
Page 31 Setting passwords ...143 Using an instant password...143 Using a user password ...144 Deleting a user password...145 TOSHIBA PC Diagnostic Tool Utility...146 TOSHIBA HDD Protection Utility ...147 TOSHIBA SD™ Memory Card Format Utility ...148 Internet ...128 Plus with your computer...135 Contents...
Page 32 Contents Mouse Utility ...149 Toshiba Hardware Setup...150 TOSHIBA Zooming Utility...152 TOSHIBA Button Controls ...153 CD/DVD Drive Acoustic Silencer ...154 TOSHIBA Accessibility ...155 Trusted Platform Module (TPM) ...156 Fingerprint Authentication Utility...157 Fingerprint utility limitations ...157 Fingerprint Enrollment ...157 Fingerprint Logon ...159 Power-on Security ...159...
Page 33 DVD operating problems...193 Develop good computing habits ...194 Data and system configuration backup in If you need further assistance...199 Before you contact Toshiba ...199 Contacting Toshiba ...200 Other Toshiba Internet Web sites...200 Toshiba’s worldwide offices...201 Appendix A: Hot Keys... 203 Hot Key Cards ...203...
Page 34 Contents Appendix B: Power Cord/Cable Connectors...218 Glossary...219 Index...234...
Page 35: Introduction
Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba notebook computer, your work and entertainment can accompany you wherever you go. NOTE This notebook is compatible with European Union Directive 2002/ 95/EC, Restriction of the use of certain Hazardous Substances in electrical and electronic equipment (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE.
Page 36: This Guide
Toshiba’ s Web site at pcsupport.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.
Page 37: Safety Icons
Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
Page 38: Other Documentation
To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. If you have a problem or need to contact Toshiba, see Something Goes Wrong” on page “If...
Page 39: Chapter 1: Getting Started
Chapter 1 Getting Started This chapter provides tips for working comfortably, summarizes how to connect components, and explains what to do the first time you use your notebook computer. Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations.
Page 40: Keeping Yourself Comfortable
Extreme heat, cold, or humidity. ❖ Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, that shipped with your computer, contains helpful information for setting up your work environment and tips for working comfortably throughout the day.
Page 41: Important Information On Your Computer's Cooling Fan
❖ Never turn off the computer if a drive light indicates a drive is active. Turning off the computer while it is reading from or writing to a disk/disc or flash media may damage the disk/disc or flash media, the drive, or both. ❖...
Page 42: Setting Up Your Computer
Getting Started Setting up your computer NOTE The cooling fan location will vary depending on the computer. Setting up your computer TECHNICAL NOTE: You must complete all setup steps up to and including external or internal components to your computer. These components include, but are not limited to, a mouse, keyboard, printer, memory, and PC Cards.
Page 43: Registering Your Computer With Toshiba
If you decide not to register at that time, you can either double-click the icon on your desktop or go to the Toshiba Web site at www.register.toshiba.com Product Registration will not diminish Customer rights under the Toshiba limited Warranty.
Page 44: Connecting To A Power Source
TOSHIBA Battery Charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury.
Page 45 To connect AC power to the computer: Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
Page 46: Charging The Main Battery
Getting Started Charging the main battery ❖ Glows green when the main battery is fully charged ❖ Is unlit when the main battery has discharged, the battery is not charging, or the AC adaptor is not plugged into the computer or AC outlet ❖...
Page 47: Using The Computer For The First Time
Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel Slide the display latch to the right. Lift the display panel. (Sample Illustration) Opening the display panel NOTE When opening or closing the display panel, place one hand on the palm rest to hold the computer in place and use the other hand to...
Page 48: Your Computer's Features And Specifications
Getting Started Using the computer for the first time Your computer’s features and specifications Certain notebook chassis are designed to accommodate all possible configurations for an entire product Series. Your select model may not have all the features and specifications corresponding to all of the icons or switches shown on the notebook chassis, unless you have selected all those features.
Page 49: Adding Memory (Optional)
NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See Installing a memory module Memory modules can be installed in the memory module slots on the base of the computer.
Page 50 Getting Started Adding memory (optional) Before you install or remove a memory module, turn off the computer using the Start menu. If you install or remove a memory module while the computer is in Sleep or Hibernation mode, data will be lost. If the computer is on, begin at step 1;...
Page 51 Close the display panel and turn the computer upside down to locate the memory module slot cover. (Sample Illustration) Locating the memory module slot cover Using a small Phillips screwdriver, loosen the screw that secures the memory module slot cover. Front of computer (Sample Illustration) Unscrewing the memory module slot cover Remove the memory module slot cover.
Page 52 Getting Started Adding memory (optional) Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up. Avoid touching the connector on the memory module or on the computer.
Page 53 Firmly press the memory module into the memory slot’s socket at approximately a 30-degree angle (to the horizontal surface of the computer). (Sample Illustration) Inserting the memory module into the socket Once the module’s connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket.
Page 54: Removing A Memory Module
Getting Started Adding memory (optional) Do not force the memory module into position. The memory module should be completely inserted into the socket and level when secured in place. Front of computer (Sample Illustration) Inserting the memory module into the slot Replace the memory module slot cover and secure it using the screw.
Page 55 Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module. Do not remove the memory module while the computer is in Sleep or Hibernation mode. The computer could hang up the next time you turn it on and data in memory will be lost.
Page 56: Checking Total Memory
Getting Started Adding memory (optional) Gently lift the memory module to a 30-degree angle and slide it out of the slot. Front of computer (Sample Illustration) Removing the memory module Replace the memory module slot cover and secure it using the screw.
Page 57: Hard Drive Recovery Utilities
The system will prompt you to insert the appropriate number of blank CDs or DVDs to copy the Hard Drive Recovery Utilities. If your optical disc drive is not writable, contact Toshiba Customer Support to obtain the Recovery media for your system.
Page 58 Getting Started Hard Drive Recovery Utilities To create recovery CDs/DVDs: Double-click the Recovery Disc Creator icon on the Windows clicking Start, All Programs, and then Recovery Disc Creator. Select CD or DVD (to create Recovery media on CDs or DVDs). (Sample Image) Recovery Disc Creator screen Select the items you want to copy by clicking the check box next to the item’s Name—recovery files, applications (original...
Page 59: Hard Disk Drive Recovery Options
Make sure the computer is turned off. Press and hold the powering on the computer. When the computer powers on, the Toshiba Recovery Wizard screen displays. (Sample Image) Toshiba Recovery Wizard screen Getting Started Hard Drive Recovery Utilities (zero) key on your keyboard while...
Page 60 Be sure to save your work to external media first. On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, then click Next. The Recovery of Factory Default Software screen appears.
Page 61 The Recovery Wizard allows you to delete all data and partitions from the hard disk. To delete the data and partitions from your hard disk: On the Toshiba Recovery Wizard screen, select Erase the hard disk, then click Next. The next screen lists the two methods you can choose: ❖...
Page 62 (for example, a D: drive) those partitions and any information on them will not be affected and will remain intact. To recover only your C: drive: On the Toshiba Recovery Wizard Screen, select Recovery of Factory Default Software, then click Select Recover without changing the hard drive partitions.
Page 63: Hard Disk Drive Recovery Using The Recovery Media
When the initial screen displays, press The boot menu appears. Using the arrow keys, select the CD/DVD option and press Enter . The system will boot up to the Toshiba Recovery Wizard screen. Please refer to page 59, to explain the available recovery options.
Page 64: Installing Drivers And Applications
Installing drivers and applications (Available on certain models) The Toshiba Application Installer (available on certain models) allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications:...
Page 65: Scrolling With The Touchpad
NOTE Because the TouchPad is much smaller than the display screen, moving your cursor across the screen often means having to move your finger several times across the TouchPad in the preferred direction. Once you have positioned your cursor, you can click it into place by either double-tapping the TouchPad or clicking the control buttons.
Page 66: Directing The Display Output When You Turn On The Computer
Getting Started Using external display devices Before connecting an external monitor or video projector, configure your computer for the type of device you are connecting. To do this, refer to the documentation for your operating system and devices. Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger screen.
Page 67: Adjusting The Quality Of The External Display
❖ Built-in display and TV (extended desktop) To use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution of the external display device. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Display options window Release the...
Page 68: Using An External Keyboard
Getting Started Using an external keyboard Using an external keyboard If you prefer to use a full-size keyboard, you can attach one to your computer. The computer’s USB ports support any USB-compatible keyboard. Using a mouse You may want to use a mouse instead of the computer’s built-in TouchPad.
Page 69: Setting Up A Printer
Connecting an optional external diskette drive Setting up a printer NOTE Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow these steps to set it up for the first time.
Page 70: Turning Off The Computer
Getting Started Turning off the computer To connect an optional external USB diskette drive, connect the cable to one of the computer’s USB ports. (Sample Illustration) Connecting an optional external USB diskette drive Turning off the computer Pressing the power button before shutting down the Windows operating system could cause you to lose your work.
Page 71 TECHNICAL NOTE: Before using the Shut Down option to turn off your computer, save your files and make sure the disk activity lights are off. If you change your mind and decide to continue working after all, wait a few seconds before turning the computer on again. ❖...
Page 72: Using The Shut Down Command
Getting Started Turning off the computer Factors to consider when choosing Sleep: ❖ While in Sleep mode, the computer uses some main battery power. ❖ The Sleep command does not store unsaved information on your hard disk. You should save your work before putting your computer on Sleep.
Page 73 Click Start, and then click the arrow next to the Lock button in the lower-right part of the Start menu. The Shut Down menu appears. Start (Sample Image) Shut Down menu Click Shut Down. The computer closes all open programs, shuts down the operating system, and then turns off.
Page 74 Getting Started Turning off the computer Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Power buttons and lid to display the actions that you can configure.
Page 75: Using And Configuring Hibernation Mode
Restarting your computer To start the computer up again, press the power button until the on/ off light glows green. If you turn off the computer by closing the display panel, you can start it again by opening the display panel. Using and configuring Hibernation mode To turn off the computer using the Hibernation command: Click Start, and then click the arrow next to the Lock button in...
Page 76 Getting Started Turning off the computer Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Power buttons and lid to display the actions that you can configure.
Page 77: Using And Configuring Sleep Mode
Once the computer is configured, you can place it into Hibernation mode by either pressing the power button or closing the display panel, depending on the Hibernation options set. Starting again from Hibernation mode To start up the computer from Hibernation mode, press the power button until the on/off light glows green.
Page 78 Getting Started Turning off the computer To use any of these methods, you first need to enable them in the Power Options feature. Click Start, Control Panel, System and Maintenance, and then Power Options. The Power Options window appears. Click Change plan settings under the power plan to be customized.
Page 79 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Power buttons and lid to display the actions that you can configure. Select Sleep for the options you want. ❖...
Page 80: Closing The Display Panel
Moving the computer Before moving your computer, even across the room, make sure all disk activity has ended (the drive indicator light stops glowing) and all external peripheral cables are disconnected. “Power Plans” on page 114. 109. There are “Toshiba Utilities”...
Page 81: Using A Computer Lock
You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.
Page 82: Chapter 2: Learning The Basics
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the disk. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
Page 83: Using The Keyboard
“Data and system configuration backup in Windows page 195. ❖ Use Error-checking and Disk Defragmenter regularly to conserve disk space and improve performance. ❖ Scan all new files for viruses. This precaution is especially important for files you receive via diskette, email, or download from the Internet.
Page 84: Character Keys
Learning the Basics Using the keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: ❖ The space bar creates a space character instead of just passing over an area of the page. ❖...
Page 85: Function Keys
Function keys The function keys (not to be confused with the keys at the top of the keyboard. (Sample Illustration) Function keys through programmed functions when pressed. Used in combination with the key, function keys marked with icons execute specific functions on the computer.
Page 86: Overlay Keys
Learning the Basics Using the keyboard Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer’s keyboard.
Page 87: Starting A Program
Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use the Start menu or Windows If you prefer to open the program first, you have four options. You can: ❖...
Page 88: Starting A Program From Windows Explorer
Learning the Basics Starting a program Starting a program from Windows If a program is not listed in the All Programs menu, you can start it from Windows your computer’s contents as a hierarchy or “tree.” You can easily see the contents of each drive and folder on your computer. To use this method, you should know the file name and location of the program’s executable file (this file ends with .exe).
Page 89: Starting A Program Using The Start Search Field
Starting a program using the Start Search field This example uses the Start menu’s Start Search field to start WordPad: Click Start to display the Start menu. The Start Search field appears at the bottom of the Start menu. Start Search field (Sample Image) Start Search field in Start menu...
Page 90 Learning the Basics Saving your work Saving files In your Windows Click Browse folders. If you are working with a document that already has a file name, this is all you need to do. If you created a new document, your program displays a Save As dialog box.
Page 91: Printing Your Work
Using a file extension Most programs assign an extension to the file name that identifies the file as being created in the program with a particular format. For example, Microsoft file name with an extension of “.doc” is assumed to be a Microsoft Word file.
Page 92: Backing Up Your Work
Learning the Basics Backing up your work In your Windows The program displays a Print dialog box. (Sample Image) Print dialog box Specify the print parameters. For example, the range of pages and number of copies to print. Click Print. Backing up your work Back up all the files you create in case something happens to your computer.
Page 93: Using The Optical Drive
Help or your operating system documentation for information on restoring files. TECHNICAL NOTE: When restoring files, the backup program prompts you if you try to overwrite a file that already exists on the hard disk. Make sure the backup version is the one you want before overwriting the existing file.
Page 94: Inserting A Compact Disc
Learning the Basics Using the optical drive Drive in-use indicator light—Indicates when the drive is in use. Eject button—Press to release the disc tray. Do not press the eject button or turn off the computer while the drive in-use indicator light is glowing. Doing so could damage the disc or the drive.
Page 95 Grasp the tray and pull it fully open. (Sample Illustration) Drive tray fully extended Hold the disc by its edges and check that it is free of dust. If the disc is dusty, clean it as described in DVD discs” on page Place the disc carefully in the disc tray, label side up.
Page 96: Playing An Audio Cd
If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. Push the disc tray in by pressing gently on the center of the tray until it clicks into place.
Page 97: Playing Optical Media
❖ To play the CD or to pause, click the Play/Pause button. ❖ To stop the CD, click the Stop button. Before putting on headphones to listen to an audio CD, turn the volume dial down. Do not set the volume too high when using headphones.
Page 98: Removing A Disc With The Computer On
Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders.
Page 99: Caring For Cd Or Dvd Discs
Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.
Page 100: Chapter 3: Mobile Computing
It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been set by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer periods while traveling.
Page 101: Running The Computer On Battery Power
EasyGuard Optimize – to enable users to customize system settings to be more productive * Toshiba EasyGuard some of which may or may not be available on a particular Toshiba notebook depending on the model selected. See www.easyguard.toshiba.com Running the computer on battery power The computer contains a removable Lithium-Ion (Li-Ion) battery that provides power when you are away from an AC outlet.
Page 102: Power Management
Changes to these settings may result in system performance or stability issues. Users who are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba’s Global Support Centre. Using additional batteries In addition to the main battery, you may also have an optional second battery (not included with your computer).
Page 103: Charging Batteries
Never leave batteries in the battery charger for more than a week at a time. Doing so may reduce the potential charge of the battery. Always use the battery charger specified by Toshiba. You can order a Toshiba battery charger from Toshiba’s Web site at accessories.toshiba.com.
Page 104: Charging The Rtc Battery
Mobile Computing Charging batteries HINT: Once the battery is fully charged, we recommend that you operate your computer on battery power until the battery discharges completely. Doing this extends battery life and helps ensure accurate monitoring of battery capacity. Charging the RTC battery Your computer has an internal real-time clock (RTC) battery.
Page 105: Monitoring Main Battery Power
Monitoring main battery power The computer’s main battery light gives you an indication of the main battery’s current charge: ❖ Glows amber while the main battery is being charged (AC adaptor connected). ❖ Glows green when the main battery is fully charged. ❖...
Page 106: Determining Remaining Battery Power
Mobile Computing Monitoring main battery power Power button AC power light (Sample Illustration) Power and battery light locations Determining remaining battery power NOTE Wait at least 16 seconds after turning on the computer before trying to monitor the remaining battery power. The computer needs this time to check the battery’s remaining capacity and perform its calculations.
Page 107: What To Do When The Main Battery Runs Low
TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery.
Page 108: Conserving Battery Power
Mobile Computing Monitoring main battery power Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Battery to display the battery options.
Page 109: Power Plans
® Microsoft has combined these options into preset Power Plans. Using one of these profiles lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs. The following sections describe how to choose a Power Plan and discuss each power-saving option.
Page 110: Using A Hot Key To Set The Power Plan
Mobile Computing Monitoring main battery power Click Change Advanced Settings to access settings for battery notification levels, hard drive power save time, etc. You can click on the plus signs to expand each item and to see what settings are available for each item. Click Save Changes to save the plan changes you have performed.
Page 111: Changing The Main Battery
Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged main battery. Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals in contact with another conductive object.
Page 112 Mobile Computing Changing the main battery Slide the battery release lock to the unlocked position. (Sample Illustration) Unlocking the battery release lock Slide the battery release latch to release the battery. Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately.
Page 113: Inserting A Charged Battery
Inserting a charged battery To insert a battery: Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that you cannot install it with reverse polarity.
Page 114: Taking Care Of Your Battery
Mobile Computing Taking care of your battery Slide the battery lock to the locked position. (Sample Illustration) Locking the battery release lock Turn the computer right side up. Reconnect any cables that were removed in step 3 of “Removing the battery from the computer” on page Restart the computer.
Page 115: Maintaining Your Battery
If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries.
Page 116: Disposing Of Used Batteries
If you cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777. Toshiba is dedicated to preserving the environment by sponsoring Call2Recycle, a program of the Rechargeable Battery Recycling Corporation.
Page 117: Traveling Tips
❖ Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
Page 118: Chapter 4: Exploring Your Computer's Features
Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your notebook computer. Exploring the desktop The desktop is the launching pad for everything you can do in the ® Windows operating system. You use its features to start programs, find documents, set up system components, and perform most other computing tasks.
Page 119: Finding Your Way Around The Desktop
Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, Taskbar, Notification Area, and background pattern. Icons Start button Taskbar (Sample Image) Windows Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
Page 120 Exploring Your Computer’s Features Exploring the desktop ® Windows Media on your computer and on the Internet. NOTE If you place the cursor over an icon, a popup description of the file contents appears. Your desktop may contain other icons depending on your configuration.
Page 121: Setting Up For Communications
To activate a specific task, double-click the appropriate Notification Area icon. Setting up for communications To connect to the Internet, use an online service, or communicate across the telephone lines with another computer, you need: ❖ A modem (available on certain models) ❖...
Page 122: Connecting The Modem To A Telephone Line
Send a fax directly from your computer. For more detailed information regarding your computer’s modem, visit Toshiba’s Web site at accessories.toshiba.com. Before you can communicate using the modem, you need to connect it to a telephone line. Your computer’s built-in modem port provides an RJ-11 jack, allowing you to connect the modem to a standard voice-grade telephone line.
Page 123: Connecting Your Computer To A Network
Connect the other end to the RJ-11 wall jack. (Sample Illustration) Connecting to a wall jack NOTE Connect the built-in modem only to ordinary analog phone lines. Never connect the built-in modem to a digital line (ISDN). Never connect the built-in modem to the digital connector on a public telephone or to a digital private branch exchange (PBX).
Page 124 Exploring Your Computer’s Features Setting up for communications Setting up the connection To set up an office connection, consult your network administrator for network settings and additional considerations. To set up a dial-up connection, use the Connect to the Internet Wizard: Click Start, Control Panel, Network and Internet, and then Connect to the Internet.
Page 125: An Overview Of Using The Internet
Using Wireless LAN Connectivity NOTE Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited. Your system may come with an optional wireless LAN module. This is a technology that expands wireless communication beyond networking equipment, and can connect many different kinds of electronic devices without the need for cables.
Page 126: The Internet
Exploring Your Computer’s Features An overview of using the Internet The Internet The Internet is an association of thousands of networks and millions of computers around the world connected by communications lines. They all work together to share information. The World Wide Web The World Wide Web (or “Web”) is a subset of the Internet —...
Page 127: Surfing The Internet
If you are using your computer at the office, then you probably connect to the Internet through your company’s network. See your network administrator about connecting to the Internet. Surfing the Internet Once connected to the Internet, the Web browser displays a home page, for example, your ISP’s home page on the Internet or your company’s Web site home page.
Page 128: Uploading To, And Downloading Files From, The Internet
Exploring Your Computer’s Features Exploring audio features Uploading to, and downloading files from, the Internet Transferring files from one computer to another is termed uploading (transferring data from your computer to a site on the Web), or downloading (transferring data from a site on the Web to your computer).
Page 129: Using External Speakers Or Headphones
Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers. Instead of using the internal speakers, you can connect headphones or a pair of external stereo speakers. Before putting on headphones to listen to an audio CD, turn the volume dial down.
Page 130: Inserting A Pc Card
Exploring Your Computer’s Features Using PC Cards Inserting a PC Card Before you insert a PC Card, refer to the documentation that comes with the card to see if you need to do anything before you insert it. To insert a PC Card: Locate the PC Card slot on the left side of the computer.
Page 131: Setting Up A Pc Card For Your Computer
Grasp the edges of the PC Card and slide it out of the slot. (Sample Illustration) Removing a PC Card Setting up a PC Card for your computer Some PC Cards are ready to use as soon as you install them. Others, such as hard disk cards, network cards, and SCSI adapters, may need to be set up to work with your computer.
Page 132: Removing An Expresscard
Exploring Your Computer’s Features Using an ExpressCard™ Insert the ExpressCard. (Sample Illustration) Inserting an ExpressCard When the card is almost all the way into the slot, push firmly but gently to ensure a firm connection with the computer. Do not force the card into position. Removing an ExpressCard Prepare the card for removal by clicking the Safely Remove Hardware icon on the Notification Area and then selecting the...
Page 133: Using The Bridge Media Adapter Slot
PDAs, digital cameras, digital video camcorders, etc. The Bridge Media Adapter slot may also support other types of media. For a complete list of supported media, visit Toshiba’s Web site at accessories.toshiba.com. NOTE Do not use the Copy Disk function for this type of media.
Page 134: Removing Memory Media
Exploring Your Computer’s Features Using the i.LINK® port Removing memory media Prepare the media for removal by clicking the Safely Remove Hardware icon on the Notification Area and then selecting the card or device you want to remove. If the system is unable to prepare the media for safe removal, a message will tell you to try again later.
Page 135: Using An Expansion Device
The correct position is indicated by symbols ( on both your computer and the APR III Plus. To properly connect the APR III Plus to your computer, see the Advanced Port Replicator III Plus User’s Guide or visit pcsupport.toshiba.com. Exploring Your Computer’s Features Using an expansion device...
Page 136: Chapter 5: Toshiba Utilities
❖ TOSHIBA Application Installer ❖ User password ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility ❖ TOSHIBA SD™ Memory Card Format Utility ❖ Mouse Utility ❖ Toshiba Hardware Setup ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Controls ❖...
Page 137: Toshiba Assist
TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, do one of the following: ❖ Double-click the TOSHIBA Assist shortcut icon on the desktop.
Page 138: Connect
Toshiba Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ConfigFree™ ❖ Bluetooth ❖ Bluetooth Local COM Settings (Sample Image) TOSHIBA Assist window – Connect tab Connectivity Doctor ® Settings...
Page 139: Secure
Secure The features available in this category are: ❖ Supervisor password ❖ User password (Sample Image) TOSHIBA Assist window – Secure tab Toshiba Utilities TOSHIBA Assist...
Page 140: Protect & Fix
Toshiba Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility (Sample Image) TOSHIBA Assist window – Protect & Fix tab...
Page 141: Optimize
The features available in this category are: ❖ Mouse Utility ❖ TOSHIBA Accessibility ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Controls ❖ CD/DVD Drive Acoustic Silencer ❖ Toshiba Hardware Setup (Sample Image) TOSHIBA Assist window – Optimize tab Toshiba Utilities TOSHIBA Assist...
Page 142: Toshiba Application Installer
Toshiba Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Double-click the TOSHIBA Application Installer icon on the Windows Click Next.
Page 143: Setting Passwords
When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: ❖ An instant password—Secures your open programs and files when leaving the computer temporarily.
Page 144: Using A User Password
Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
Page 145: Deleting A User Password
Click OK in the information dialog box. Click OK to exit. Deleting a user password To cancel the power-on password function: Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. Click Not Registered. Follow the on-screen instructions to remove the user password.
Page 146: Toshiba Pc Diagnostic Tool Utility
Refer to the online Help documentation within the application for additional help. To use the TOSHIBA PC Diagnostic Tool utility: Click Start, All Programs, Toshiba, Utilities, and then PC Diagnostic Tool, or click the PC Diagnostic Tool icon in the Protect &...
Page 147: Toshiba Hdd Protection Utility
TOSHIBA HDD Protection Utility The TOSHIBA HDD Protection utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk drive (HDD) protection, and set the motion detector’s sensitivity level for AC power and battery...
Page 148: Toshiba Sd™ Memory Card Format Utility
This utility is used to format SD Adapter slot. To format an SD memory card using this utility: Click Start, All Programs, Toshiba, Utilities, SD Memory Card Format utility, or click the SD Memory Card Format icon in the Optimize tab of TOSHIBA Assist.
Page 149: Mouse Utility
To access the Mouse utility: Click Start, Control Panel, and then Mouse under Hardware and Sound, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears. (Sample Image) Mouse Properties screen The settings you can change are divided into these categories: ❖...
Page 150: Toshiba Hardware Setup
Windows ❖ Click Start, All Programs, Toshiba, Utilities, and then HWSetup, or click the Toshiba Hardware Setup icon in the Optimize tab of TOSHIBA Assist. The Toshiba Hardware Setup screen appears. (Sample Image) Toshiba Hardware Setup screen – General tab...
Page 151 By changing any of the options that appear in the dialog boxes and clicking Apply, you can reconfigure that function. Any options that you change will become default settings when you restart your system. Toshiba Utilities Toshiba Hardware Setup function key and access the wake-on keyboard...
Page 152: Toshiba Zooming Utility
The zoom in and zoom out hot keys will now work with the applications you selected. To zoom in, hold down the down the key and press For more information about how to use the TOSHIBA Zooming utility, right click the “Hot Keys” on page ® Internet Explorer ®...
Page 153: Toshiba Button Controls
TOSHIBA Assist and Toshiba Presentation buttons. Those buttons are located to the left of the keyboard. To access TOSHIBA Button Controls: Click the Toshiba Button Control icon in the Optimize tab of TOSHIBA The Toshiba Button Support window appears. (Sample Image) TOSHIBA Button Support screen Under Button Name, select the button whose function is to be customized.
Page 154: Cd/Dvd Drive Acoustic Silencer
Toshiba Utilities CD/DVD Drive Acoustic Silencer CD/DVD Drive Acoustic Silencer This utility can slow the speed of your optical drive to make it run more quietly. You can use this utility to make listening to music CDs more enjoyable. NOTE When you change the optical drive to “Quiet”...
Page 155: Toshiba Accessibility
TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the press it once, release it, and then press a function key to activate the hot key function.
Page 156: Trusted Platform Module (Tpm)
NOTE This section only applies to systems with TPM. Your Toshiba computer includes the TPM (Trusted Platform Module) which is a security encryption device for your system’s hard disk drive. TPM is already included on your system, but needs to be installed and enabled using the following procedures.
Page 157: Fingerprint Authentication Utility
Toshiba does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.
Page 158 Toshiba Utilities Fingerprint Authentication Utility Swipe your finger on the reader. A sample will be created and indicated by a Fingerprint icon. Repeat the previous step. Swipe the same finger on the reader two more times to create two more samples.
Page 159: Fingerprint Logon
If a fingerprint used for power-on security matches a fingerprint in an existing passport, the corresponding user is logged on automatically without having to enter the Windows password. Toshiba Utilities Fingerprint Authentication Utility ® user account. When the ®...
Page 160: Control Center
Toshiba Utilities Fingerprint Authentication Utility NOTE Your hardware must support Power-on security to use the single logon feature. You must have administrative privileges to change settings. To enable power-on security single logon: Open the Control Center and go to Settings - System Settings.
Page 161 Inspector dialog where you can see the contents of your fingerprint storage. Help ❖ Get help information—Displays this help. The help files in other languages (depending on your installation) are located in the mui subfolder of your installation folder. About ❖ About icon—Displays version information. Toshiba Utilities...
Page 162: Password Bank
Toshiba Utilities Fingerprint Authentication Utility Elevate Administrative Privileges for User ❖ Elevate administrative privileges for user.—By default, the operating system assumes you are a user and not an administrator, and renders most of the system settings in the Control Center gray and unavailable. To access these system settings, click “Elevate administrative privileges”...
Page 163 If only one form is registered for the page (regardless of how many forms the page has), that registration is replayed. ❖ If the page has multiple registered forms, and one of the registered forms is active, the active form is replayed. Toshiba Utilities...
Page 164 Toshiba Utilities Fingerprint Authentication Utility ❖ If the page has multiple registered forms, but there is no active form, all existing registered forms for the page are displayed. You then select the one to be replayed. Replaying a registered dialog You are logged on to the computer and want to replay a registered dialog.
Page 165: Care And Maintenance Of Your Fingerprint Reader
Select a registration. Click Delete. How to Delete the Fingerprint Data Fingerprint data is stored in the non-volatile memory. If the computer changes ownership, Toshiba recommends the following procedure: Click Start, All Programs, Protector Suite QL, and then Control Center.
Page 166 Toshiba Utilities Fingerprint Authentication Utility ❖ Wash and dry your hands thoroughly. ❖ Remove static electricity from your fingers by touching any metal surface. Static electricity is a common cause of reader failures, especially during dry seasons such as winter.
Page 167: Configfree
Toshiba does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.
Page 168: Getting Started
ConfigFree. ❖ Double-click the ConfigFree icon ❖ Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the ConfigFree icon. ❖ Click the ConfigFree icon then click the desired utility. NOTE If your computer is not connected to a network, the ConfigFree icon in the Notification Area is displayed with an “X.”...
Page 169 TCP/IP settings—includes DHCP, IP address, subnet mask, default gateway, DNS server, and WINS server settings ❖ Personal firewall settings for Internet connections ❖ ® Bluetooth Security Level (for example, high or medium) ❖ Enable UAC (User Account Control) setting Toshiba Utilities ConfigFree™ ® starts ® antennas...
Page 170 Toshiba Utilities ConfigFree™ To create a profile: Click the Move the pointer to Profile. Click Open Settings. The ConfigFree Profile Settings window appears. (Sample Image) ConfigFree Profile Settings window Click Add to start the Create Profile Wizard. icon in the Notification area.
Page 171: Chapter 6: If Something Goes Wrong
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
Page 172: Problems When You Turn On The Computer
If Something Goes Wrong Problems when you turn on the computer Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working.
Page 173 Problems when you turn on the computer If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the AC power light. If the indicator is glowing, the computer is connected to a live external power source.
Page 174 Try turning the computer on again. If the computer starts normally, the AC adaptor may be defective and will need to be replaced (see the Toshiba Web site at accessories.toshiba.com). If the AC power light starts flashing, remove the battery, and continue with the steps below.
Page 175: The Windows® Operating System Is Not Working
The Windows® operating system is not working adaptor that is rated for less current (amperage) than the computer requires, even if the rated voltage is correct, and the plug fits correctly in the DC-IN socket. The labels on the bottom of the computer and the AC adaptor show the specifications for voltage ("V") and current ("A") for each device.
Page 176: Internet Problems
If Something Goes Wrong The Windows® operating system is not working ❖ Enable Boot Logging ❖ Enable low-resolution video (640x480) ❖ Last Known Good Configuration (advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system failure ❖...
Page 177: Resolving A Hardware Conflict
Click a problem you would like help with from the listings and follow the on-screen instructions. You can connect to Support Online by clicking Microsoft Customer Support or by going to Toshiba support at pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows and Support to troubleshoot the problem first.
Page 178: Fixing A Problem With Device Manager
If Something Goes Wrong Resolving a hardware conflict Resolving conflicts There are several things you can do to resolve hardware conflicts: ❖ Get the most recent drivers from the manufacturer. ❖ Disable the device. For an older device, remove it from the computer. ❖...
Page 179: Memory Problems
❖ The Resources tab, which lists resources assigned to the monitor, optical drive, optional external diskette drive, and other power-using functions. This tab does not appear if the device is not using resources. ❖ The Driver tab, which displays the drivers being used by the device.
Page 180: Power And The Batteries
If Something Goes Wrong Resolving a hardware conflict Power and the batteries Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery, optional high-capacity battery, and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries.
Page 181: Keyboard Problems
After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information that shipped with your computer, or visit the Toshiba Web site at accessories.toshiba.com.
Page 182: Display Problems
If Something Goes Wrong Resolving a hardware conflict Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the screen. You may have activated the instant password feature by pressing simultaneously.
Page 183 To change the number of colors displayed: Right-click in a blank area of the Windows Click Personalize, and then Display Settings. Change the Colors option and click OK. For more information see Windows A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your hardware.
Page 184: Disk Drive Problems
If Something Goes Wrong Resolving a hardware conflict Disk drive problems Problems with the hard disk or with a diskette drive usually show up as an inability to access the disk or as sector errors. Sometimes a disk problem may cause one or more files to appear to have garbage in them.
Page 185: Optical Drive Problems
Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files. You may also be able to recover lost data using utility software. Consult your network administrator. Some programs run correctly but others do not. This is probably a configuration problem.
Page 186: Sound System Problems
If Something Goes Wrong Resolving a hardware conflict You press the disc eject button, but the drive tray does not slide out. Make sure the computer is connected to a power source and turned on. The optical drive eject mechanism requires power to operate. Make sure a program is not accessing the drive and preventing it from ejecting.
Page 187: Pc Card Problems
The computer emits a loud, high-pitched noise. This is feedback between the microphone and the speakers. It occurs in any sound system when input from a microphone is fed to the speakers and the speaker volume is too loud. Adjust the volume control.
Page 188 If Something Goes Wrong Resolving a hardware conflict Double-click the appropriate PC Card. The operating system displays your PC Card’s Properties dialog box, which contains information about your PC Card configuration and status. The computer stops working (hangs) when you insert a PC Card.
Page 189: Printer Problems
Refer to the card’s documentation, which should contain a troubleshooting section. Printer problems This section lists some of the most common printer problems. The printer will not print. Check that the printer is connected to a working power outlet, turned on and ready (on line). Check that the printer has plenty of paper.
Page 190: Wireless Networking Problems
The other system may be busy or off line. Try making a test transmission to someone else. For more information regarding your system’s V.92 modem, visit the Toshiba Web site at pcsupport.toshiba.com. Wireless networking problems This section provides general troubleshooting tips for...
Page 191 Verify that the Service Set Identifier (SSID), or network name, is correct—i.e., that it matches the SSID assigned to the access point you are attempting to connect through. SSIDs are case- sensitive. Toshiba provides a Client Manager utility for setting and managing SSIDs. ❖...
Page 192 If Something Goes Wrong Resolving a hardware conflict ❖ Connect your computer directly to your router or broadband modem, by plugging a standard CAT5 Ethernet patch cable (sold separately) into your computer's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the ®...
Page 193: Dvd Operating Problems
“Checking device properties” on page 178 on using Device Manager to view the optical drive properties. Check the Toshiba Web site for new information on optical drives and their operation. A blank screen appears while watching a DVD-ROM movie or title.
Page 194: Develop Good Computing Habits
If Something Goes Wrong Develop good computing habits The screen saver runs while you are watching a movie or title. If the screen saver is enabled, it runs on top of any movie or title you are watching. To disable the screen saver: Right-click on the desktop and select Personalize from the menu.
Page 195: Data And System Configuration Backup In Windows
Read the user’s guides. It is very difficult to provide a fail-safe set of steps you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together.
Page 196 If Something Goes Wrong Develop good computing habits In the input field, enter a name that is descriptive enough to be easily understood in the future, such as “Before installing Brand X Accounting app.” Then click Create. The Windows automatically stamps it with the current date and time, and displays a message that the restore point was successfully created.
Page 197 DVDs, or hard drives. An external hard drive is recommended in case the internal hard drive fails. No additional software is required. Most of the CD and DVD drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from CDs.
Page 198 If Something Goes Wrong Develop good computing habits General tips for installing hardware and software Here are a few tips to help insure safe and easy installation of new hardware (printers, pointing devices, external hard drives, DVD writers, scanners, etc.) and software (applications like Microsoft Office and Adobe toolbars for your web browser).
Page 199: If You Need Further Assistance
Go to the Tech Support Center, select your particular model from the list and go to the Detailed Specifications for that model. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777. If Something Goes Wrong...
Page 200: Contacting Toshiba
Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com Toshiba voice contact Before calling Toshiba, make sure you have: ❖...
Page 201: Toshiba's Worldwide Offices
Germany Japan Toshiba Corporation, PCO-IO 1-1, Shibaura 1-Chome Minato-Ku, Tokyo, 105-8001 Japan Mexico Toshiba de México S.A. de C.V. Sierra Candela No.111, 6to. Piso Col. Lomas de Chapultepec. CP 11000 Mexico, DF. United Kingdom Toshiba Information Systems (U.K) Ltd. Toshiba Court...
Page 202 Toshiba’s worldwide offices United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm. The Rest of Europe Toshiba Europe (I.E.) GmbH Hammfelddamm 8 D-4-1460 Neuss Germany...
Page 203: Appendix A: Hot Keys
Hot Keys The TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to modify the following system functions: ❖...
Page 204: Using The Hot Key Cards
To use the Hot Key Cards using the pointing device: Move the cursor to the top center edge of the screen. The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display Double-click the Card for the system function to be modified.
Page 205: Application Cards
To launch an application using the Application Cards: Move the cursor to the top center edge of the screen. The TOSHIBA Cards display at the top of the screen. (Sample Image) TOSHIBA Card display Click the “stacked” card on the far right of the display. The Application Cards are hidden under this card.
Page 206: Card Case
205). To use the Card Case: Move the cursor to the top center edge of the screen. The TOSHIBA Cards appear at the top of the screen. An icon appears momentarily in the top-right corner. Click the (Sample Image) Starting Card Case The Card Case displays two rows of Cards.
Page 207: Hot Key Functions
Hot keys have a legend on the key indicating the option or feature the key controls. Volume Mute This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones.
Page 208: Password Security
Hot Keys Hot Key Functions Password security This TOSHIBA Card or hot key locks the computer. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Security options ❖ ❖ hot key function activates instant security. The user logon screen will appear, and a user with a valid account will need to log back on to gain access to the computer.
Page 209: Power Plan
Hot Keys Hot Key Functions Power plan This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options window.
Page 210: Sleep Mode
Hot Keys Hot Key Functions Sleep mode This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see and configuring Sleep mode” on page Selecting this Card or pressing the hot key displays the...
Page 211: Hibernation Mode
Hibernation mode This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hibernation mode” on page Selecting this Card or pressing the hot key displays the...
Page 212: Display Modes
Hot Keys Hot Key Functions Display modes This TOSHIBA Card or hot key cycles through the power- on display options. The display modes are: ❖ ❖ ❖ ❖ ❖ ❖ ❖ To use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution of the external display device.
Page 213: Display Brightness
To swap sides, select Swap Image Display. Display brightness This TOSHIBA Card decreases or increases the screen brightness. This hot key decreases the screen brightness. This hot key increases the screen brightness.
Page 214: Disabling Or Enabling Wireless Devices
Hot Keys Hot Key Functions Disabling or enabling wireless devices This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ ❖ ❖ ❖ Selecting this Card or pressing the hot key displays the...
Page 215: Disabling Or Enabling The Touchpad
Disabling or enabling the TouchPad This TOSHIBA Card or hot key enables/disables the TouchPad. For more information on using the TouchPad, see the TouchPad™” on page Selecting this Card or pressing the hot key displays the following options: (Sample Image) Disable or Enable TouchPad options ❖...
Page 216: Changing Screen Resolution
Hot Keys Hot Key Functions Changing screen resolution This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: [Space bar] (Sample Image) Screen resolution options Cycle through the screen resolutions, then select the desired...
Page 217: Keyboard Hot Key Functions
Keyboard hot key functions This hot key turns the cursor control overlay on and off. This hot key turns the numeric overlay on and off. This hot key turns the scroll lock feature on and off. This hot key causes the Zooming utility to zoom-out. This hot key causes the Zooming utility to zoom-in.
Page 218 Appendix B Power Cord/Cable Connectors Your notebook computer features a universal power supply you can use worldwide. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA and Canada UL approved CSA approved Australia AS approved...
Page 219 Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide. BIOS CD-ROM CD-RW CMOS COM1 COM2 DIMM alternating current basic input/output system bits per second compact disc compact disc read-only memory compact disc rewrite memory...
Page 220 Glossary DSTN DVD-ROM digital versatile (or video) disc read-only memory EPROM HTML IEEE LPT1 MIDI PCMCIA SCSI disk operating system dots per inch dual supertwist nematic digital versatile (or video) disc enhanced capabilities port erasable programmable read-only memory file allocation table Federal Communications Commission gigabyte hard disk drive...
Page 221 SDRAM SRAM SVGA Terms The following terms may appear in this user’s guide. active-matrix display — A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as a “TFT display,” in its simplest form there is one thin film transistor (TFT) for each cell.
Page 222 Glossary baud rate — The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) —...
Page 223 central processing unit (CPU) — The chip that functions as the “brain” of the computer. It takes information from outside sources, such as memory or keyboard input, processes the information, and sends the results to another device that uses the information. character —...
Page 224 Glossary device — A component attached to the computer. Devices may be external (outside the computer’s case) or internal (inside the computer’s case). Printers, disk drives, and modems are examples of devices. device driver — A program (called a “driver”) that permits a computer to communicate with a device.
Page 225 double-density diskette — A 3.5-inch diskette that can hold up to 720 KB of information (half the capacity of a high-density diskette). See also diskette, high-density diskette. download — (1) In communications, to receive a file from another computer through a modem or network. (2) To send font data from the computer to a printer.
Page 226 — The physical components of a computer system. Compare software. Hibernation — A feature of many Toshiba notebook computers that saves to the hard disk the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
Page 227 hot key — (1) A feature in which certain keys in combination with the key can set system options or control system parameters, such as the battery save mode. (2) A key or combination of keys that activates a memory resident program. hot swapping —...
Page 228 Glossary local area network — See LAN. logical drive — A section of a disk that is recognized by the operating system as a separate disk drive. A system’s logical drives may differ from its physical drives. For example, a single hard disk drive may be partitioned into two or more logical drives.
Page 229 non-system disk — A disk for storing programs and data that cannot be used to start the computer. Compare system disk. online — Available through the computer. Online may refer to information being read from your own computer’s hard disk, such as online documentation or online Help, or to information coming from another company on a company network or the Internet.
Page 230 Glossary processor — See central processing unit (CPU). program — A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See also operating system, application, utility. properties —...
Page 231 “greater than” sign) indicating where users are to enter commands. Toshiba tablet pen — The writing instrument used with the tablet. It is stored on the right side of the computer. TFT display — See active-matrix display.
Page 232 Glossary Web — See World Wide Web. ® Wi-Fi — A registered trademark term of the Wi-Fi stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www) — The worldwide network of Web sites linked together over the Internet.
Page 233 45 not charging 180 power plan 209 power profile hot key 110 real-time clock (RTC) 102 removing 111 BIOS Setup see Toshiba Hardware Setup Bridge Media Adapter inserting memory media 133 removing memory media 134 button power 48 start 120...
Page 234 set up 121 compact disc positioning 95 compact discs handling 95 inserting 94 removing 98 compact disk drive using 93 computer caring for 80 cleaning 80 moving 80 non-system disk or disk error message 174 not accessing disk drives 173 running on battery power 101 setting up 42 warning resume failure message...
Page 235 Index ExpressCard inserting 131 removing 132 external monitor not working 183 mouse 68 external diskette drive connecting 69 external display, adjusting 67 FAT (File Allocation Table) 184 file extensions 91 file, backing up 82 files backing up 92 printing 91 restoring 93 saving 89 fingerprint...
Page 236 hot keys 217 not working 173 overlay keys 86 Special Windows keys 85 troubleshooting 181 using 83 keyboard, external 68 keyboard, full-size 84 lock computer, using 81 main battery removing 111 memory adding 49 problem solving 179 removing expansion slot cover 51 memory module inserting 52 installation 49...
Page 237 183 checking device properties 178 computer hangs when PC Card inserted 188 computer will not power up 172 contacting Toshiba 199 corrupted/damaged data files 185 Device Manager 178 disk drive is slow 184 display is blank 182...
Page 238 122 television adjusting display 67 Index Toshiba registering computer 43 worldwide offices 201 TOSHIBA Assist 137 TOSHIBA Button Controls 153 Toshiba Hardware Setup 150 Toshiba online resources 99 Toshiba utilities 136 traveling tips 117 troubleshooting DVD player general problems 193...
Page 239 Index wireless networking 125 Wizards Dial-Up Networking Wizard 123 World Wide Web 126 www 126...

This manual is also suitable for:

Tecra a7 Tecra a7 series

Toshiba A7-ST7712 User Manual

Chapter 1: Getting Started

Chapter 2: Learning the Basics

Chapter 3: Mobile Computing

Chapter 4: Exploring Your Computer's Features

Chapter 5: Toshiba Utilities

Chapter 6: If Something Goes Wrong

Appendix A: Hot Keys

Quick Links

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Summary of Contents for Toshiba A7-ST7712