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Troubleshooting
Problem
I hear other calls when
using the telephone.
I hear noise in the
handset, and none of
the keys or buttons
work.
My caller ID features are
not working properly.
40
Suggestion
•
Disconnect the telephone base from the telephone jack. Plug in a different telephone. If there
are still other calls, the problem is probably in the wiring or local service. Call your telephone
service provider.
•
Press CHAN/REMOVE to switch to a clearer channel when on a call.
•
Make sure the telephone line cord is plugged in securely.
•
Remove and re-insert the battery.
•
Caller ID is a subscription service. You must subscribe to this service from your telephone
service provider for this feature to work on your telephone.
•
The caller may not be calling from an area which supports caller ID.
•
Both you and the caller's telephone companies must use equipment which are compatible
with caller ID service.
•
If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your
telephone lines, you must install a DSL filter between the telephone base and the telephone
wall jack. The filter will prevent noise and caller ID problems caused by DSL interference.
Please contact your DSL service provider for more information about DSL filters.
www.vtechphones.com
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