Appendix Ftroubleshooting (Need Assistance?) - Abit BE6 User Manual

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Troubleshooting (Need Assistance?)
Appendix F Troubleshooting (Need Assistance?)
If you have a problem during operation and in order to help our technical support personnel
to quickly find out what the problem of your motherboard is and to give you the answers you
need, before filling in the technical support form, eliminate any peripheral that is not related
to the problem, and indicate on the form, the key peripherals. Fax this form to your dealer or
to the company where you bought the hardware in order to benefit from our technical
support. (You can refer to the examples given below)
+
Example 1: With a system including: motherboard (with CPU, DRAM, COAST...) HDD,
CD-ROM, FDD, VGA CARD, MPEG CARD, SCSI CARD, SOUND CARD,
etc. After the system is assembled, if you cannot boot up, check the key
components of the system using the procedure described below. First remove
all interface cards except the VGA card and try to reboot.
, , , , If you still cannot boot up:
Try installing another brand/model VGA card and see if the system will
start. If it still does not start, note the VGA card model, motherboard model,
Bios identification number, CPU on the technical support form (refer to
main instructions), and describe the problem in the problem description
space provided.
, , , , If you can boot up:
Insert back the interface cards you have removed one by one and try to start
the system each time you insert a card, until the system doesn't start
anymore. Keep the VGA card and the interface card that causes the problem
inserted on the motherboard, remove any other card or peripheral, and start
again. If you still cannot start, note down the information related to both
cards in the add-on Card space provided, and don't forget to indicate the
motherboard model, version, BIOS identification number, CPU (refer to
main instructions), and give a description of the problem.
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Example 2: With a system including the motherboard (with CPU, DRAM, COAST...) HDD,
CD-ROM, FDD, VGA CARD, LAN CARD, MPEG CARD, SCSI CARD,
SOUND CARD, after assembly and after having installed the Sound Card
Driver, when you restart the system, when it runs the Sound Card Driver, it
resets automatically. This problem may be due to the Sound Card Driver.
F-1
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