Acd Three-Party Conference; Acd Transfer - Fujitsu CT-10 User Manual

USE OF STANDARD FEATURES. . . with ACD Assigned
(Cont'd)
ACD THREE-PARTY CONFERENCE
The ACD Three-Party Conference feature lets you add an inside or
outside party to a two-party conversation in the normal manner (see
Three-Party Conference).
ACD TRANSFER
The ACD Transfer feature lets you, as an ACD agent, to transfer a call
to another extension or to an outside party in the normal manner (see
Transfer). When your supervisor is monitoring your extension, you
cannot transfer a call.
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