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Fujitsu SRS-9924-ABM User Manual

Ni and 5e custom
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  • Page 2: User Guide

    USER GUIDE SRS-9924/9912 Fujitsu NI / 5E Custom Terminal Intro & Table of Contents NI / 5E Custom Terminal Overview Terminal Set-Up NI / 5E Custom Terminal Installation Terminal Accessories NI / 5E Custom Terminal Testing NI / 5E Custom...
  • Page 3 Printed in the United States of America. This publication may be replaced by a revised edition. To find out if a revision exists, or to order copies of publications, write to Fujitsu Network Communications, Inc., 1000 St. Albans Drive, Raleigh, NC 27609, or call 1-800-228-ISDN.
  • Page 4 FCC Regulations require that connection of this telephone to the telephone network be made via an FCC registered NT-1 interface device. Connection to the telephone network should be made via the NT-1 interface by using standard modular telephone jacks, type RJ-49. The plugs and/or...

  • Page 5: Using The

    If this occurs, you will be notified in advance in order to make necessary modifications to maintain uninterrupted service. Important Safety Information The Fujitsu ISDN Terminal should be used according with all instructions and precautions provided in this guide. •...
  • Page 6 AC power sources. Preface This guide provides descriptions and procedures for using Fujitsu’ s Digital Feature Phones (SRS-9924 and SRS-9912), when attached to a switch supporting ISDN (National ISDN, referred to as NI or 5E Custom versions).
  • Page 7 Conventions and Layout • In procedures, the required actions are noted, with the buttons you press in capital letters, such as HOLD or REDIAL. • Other important words, such as messages that appear on the display, also appear in CAPITAL LETTERS. •...
  • Page 8 <SRS-9924> ... Applies to SRS-9924 only <SRS-9912> ... Applies to SRS-9912 only Softkeys The softkeys are the four keys located just below the display. 12:05PM L-DIR Standard Softkey Layout ENTER NEXT Other Softkey Functions (For entering information as indicated in this User’ s Guide.) You can display the labels at any time without affecting the tasks you are performing.
  • Page 9 Dialing 9. When you dial for an outside line (usually by pressing 9), you do not hear a pause and a second dial tone. You can begin dialing the telephone number immediately. Onhook dialing. You can dial a number before you get a dial tone. The number you dial appears on the display and remains there for three minutes.
  • Page 10 • They allow the incoming directory number and calling name to be displayed if it is available from your service provider. Multipoint Configurations In multipoint configurations, ISDN lines are shared by two or more terminals. Usually, two terminals will share a BRI, allowing one B-channel for each terminal.

  • Page 11: Table Of Contents

    MULTIFUNCTION BUTTONS ... 1-8 CALL INFORMATION DISPLAYS ... 1-9 SOFTKEYS AND MENU ... 1-10 Chapter 2 USING THE FUJITSU TERMINAL ... 2-1 PLACING AND RECEIVING CALLS ... 2-2 Handset Calls ... 2-3 Handsfree Calls ... 2-3 Headset Calls ... 2-4 PLACING A CALL TO A LEASED NETWORK (5E CUSTOM) ...
  • Page 12 ENABLING/DISABLING THE SPEAKER FUNCTION ... 3-13 HANDSFREE, HANDSET, AND HEADSET MODES ... 3-13 CHANGING RINGER MODE ... 3-14 ASSIGNING A LEASED NETWORK ACCESS CODE DELIMITER (5E CUSTOM) .. 3-17 CALL ANNOUNCE INTERCOM ... 3-18 Call Announce Intercom on Selected Buttons ... 3-19 Specifying the Directory Number for Intercom ...

  • Page 13: Getting Acquainted With Your Digital Set

    GETTING ACQUAINTED WITH YOUR DIGITAL SET This introductory chapter describes the set’ s parts, connectors, switches, and screen displays. It also explains how the functions and features operate. The SRS-9924-ABM is described in Chapter 4. Softkeys M S G S R S - 9 9 2 4...
  • Page 14 S R S - 9 9 2 4 A B C D E F DROP CONF J K L G H I M N O TRAN REDIAL P Q R S T U V W X Y Z HOLD SPKR Function Keys Multifunction Buttons SRS-9924-ABM Optional ABM...
  • Page 15 Multifunction Buttons M S G N a m e S R S - 9 9 1 2 DROP TRAN REDIAL HOLD Volume/Contrast Buttons Figure 1-3: SRS-9912 National ISDN - Front Panel Softkeys M E N U N u m b e r A B C D E F CONF...
  • Page 16 Multifunction Buttons Figure 1-4: SRS-9912 5E Custom - Front Panel M S G N a m e S R S - 9 9 1 2 DROP CONF G H I TRAN REDIAL P Q R S HOLD SPKR Volume/Contrast Buttons Softkeys M E N U N u m b e r...
  • Page 17 LINE OFF ON Terminating resistor ISDN Line Connector Figure 1-5: Digital Set Rear View Figure 1-6: Digital Set Bottom View 48V DC OFF ON DC power connector Handset/Headset Power Source selection connector located beneath terminal Handset /Headset plug Rear stand...

  • Page 18: Unique Components

    ON = AC adapter only; OFF = Power source 2 or AC adapter ISDN line connector. Use this RJ-49 connector to plug in the telephone line. Normally, the connector also provides DC power for the set. Handset/Headset connector. This jack, located on the bottom of the set, allows you to connect either a handset or a headset.

  • Page 19: Mic-Off Button

    For Multifunction Keys: An LED associated with each button slowly flashes green for incoming calls, flashes red if a call is on hold at your phone, and is steady red when a call is active on your phone. MIC-OFF Button The upper right button is normally used as a MIC- <SRS-9924>...

  • Page 20: Multifunction Buttons

    Figure 1-8 shows a digital set whose primary DN is 747-3456, with two additional CA buttons assigned that same number. The telephone’ s secondary line is 747-7890, which has two appearances.

  • Page 21: Call Information Displays

    For example, if you have no calls in progress and someone dials 747-3456, your telephone rings and the LED for the first CA button associated with 747- 3456 flashes green. You can answer the call by pressing that CA button and picking up the handset.

  • Page 22: Softkeys And Menu

    NI ONLY 5E CUSTOM ONLY SOFTKEYS AND MENU 1-10 For an incoming call, the calling party’ s number appears if the network supplies the digital set with the Calling Line ID (CLID). When your party answers, the call duration timing is shown as minutes and seconds.

  • Page 23: Using The Fujitsu Terminal

    SPKR connects you to an idle line (if there is one). You can then make an outgoing call or press a green-flashing Call Appearance button to pick up an incoming call. USING THE FUJITSU TERMINAL CHAPTER 2...

  • Page 24: Placing And Receiving Calls

    Your phone will consistently remain in handset mode or automatically enter handsfree operation based on the configuration choice recorded with your telephone service provider. Please note this is different from One-Touch buttons for placing calls, which is described later in Chapter 2.

  • Page 25: Handset Calls

    Placing 1. Pick up the handset. This should automatically give you a dial tone, if not, press the idle Call Handset Calls Appearance (CA) you wish to use. 2. Dial the desired number. 3. Converse with the called party, then hang up. If you are already 1.

  • Page 26: Headset Calls

    Check that headset mode is activated on your telephone. The handset, speaker, and microphone will be disabled. All dialing tones and telephone conversation will be audible only through the headset. Your voice and any other transmitted sounds will go through the headset microphone only.

  • Page 27: Placing A Call To A Leased Network (5E Custom)

    Switching 1. Press SPKR and then replace the handset in its between Handset cradle. You now hear the other parties on the and Handsfree call through the speaker. Modes 2. If the MIC-OFF LED is red, the microphone has <SRS-9924> been turned off.

  • Page 28: Function Buttons

    (REDIAL, HOLD, and SPKR) and the other three buttons are usually assigned to CONFerence, DROP and TRANsfer. On NI, Fujitsu supports two sets of telephone company assignments for network based features. On the labeled function buttons for CONF , DROP ,...

  • Page 29: Redial

    The autohold feature automatically puts an active call on hold whenever you press another CA. CONFERENCE Conference is a network-based feature that you must subscribe to from your telephone company. Telephone The number of conference call participants allowed conferences depends on the number specified when you with multiple subscribe to the feature.

  • Page 30: Drop

    Otherwise, when you disconnect, all other conference participants are disconnected also. DROP is a network-based feature that you must subscribe to from your telephone company. Pressing DROP at the end of a regular two party call does nothing. <DMS-100>...

  • Page 31: Transfer

    Warning: Pressing DROP at the end of a TRANSFER Transfer is a network-based feature that you must <5E Custom, 5E NI, subscribe to from your telephone company. and DMS NI2> To transfer a call, follow these steps: Transfers a call 1.
  • Page 32 TRANSFER <DMS-100, NI1> Transfers a call to another phone TRANSFER <EWSD> Transfers a call to another phone 2-10 To transfer a call, follow these steps: 1. While still on the call, press CONF. The CONF button indicator lights up. The call is put on hold and its CA indicator flashes red.

  • Page 33: One-Touch Calling

    3. The procedure also assumes that both the screener and the call recipient have a Fujitsu digital set, although only the recipient must have one. If the call screener has some other telephone set, the exact procedure may be different.
  • Page 34 2-12 This procedure is by no means the only way that you can use Call Announce Intercom. To announce a call by intercom, follow these steps: 1. Press the DN designated for Call Announce Intercom. The intercom DN indicator lights normally.

  • Page 35: Unanswered Call Logging (Una)

    The UNA feature records information from the eight most recent unanswered calls, showing the date, CALL LOGGING the time, and the telephone number and name (if (UNA) provided) of the calling party. The ninth and later unanswered calls replace the first, second, and so...

  • Page 36: Personal Directory

    32 names and associated telephone numbers in the set. Names may be up to 16 characters long, and telephone numbers may be up to 30 characters long. 1. Press L-DIR to access the directory.

  • Page 37: Chapter 3 Terminal Set-Up

    MENU MODE The terminal has a menu from which you select OPERATIONS options to change local features. Note: Setting up the SPID (option 8) is described in Chapter 5. The procedures to set local features require the use of the softkeys located below the display. To see the names of the softkeys, press MENU.
  • Page 38 Selecting a Menu Option NI ONLY 5E CUSTOM ONLY NI ONLY 5E CUSTOM ONLY NI ONLY 5E CUSTOM ONLY You can display and choose among the menu options at any time, as follows: 1:ONE-TOUCH 2:CALENDAR OPTIONS 3:INITIAL (SELECT 1-13) NEXT 4:UNA 5:SPEAKER 6:HAND/HEAD (SELECT 1-13)

  • Page 39: Programminga Button For One-Touch Dialing

    Special codes such as a personal ID number or a voice mail access code, including * and #. • A combination of a standard telephone number plus one or more special codes, with pauses between the elements to allow for system response time.
  • Page 40 The multifunction button’ s number is at the far right of line 2. In this example it is 12. 3. To program a standard telephone number or a special code, press the keypad digits for the number you want recorded. Include the outside access code (such as 9) and area code for long distance.
  • Page 41 Notes: If you enter a number with more than 16 digits, the 17th and subsequent digits appear in the 16th number position, and previously entered digits are shifted one column to the left. (The digit in the first number position disappears from the display, but is still recorded.) If you try to exceed the 30-digit limit, the set refuses the input and the display remains...
  • Page 42 Canceling the Number Stored in a One-Touch Button You can code both telephone numbers and one or more special code numbers on a single one-touch button, with appropriate pauses between numbers to allow for system response. You can code up to 30 digits, with each pause character counting as one digit.
  • Page 43 2. Press the one-touch button whose number you wish to change or cancel. The ENTER DIRECTORY NUMBER screen appears showing the currently assigned number: ENTER DIRECTORY NUMBER DN=8247629,99,,2502 (12) If the number stored on the one-touch button is more than 16 digits, a right arrow ( ) appears at the end of the line of numbers, indicating that additional numbers exist.

  • Page 44: Setting The Calendar/Clock

    SETTING THE CALENDAR /CLOCK The normal display includes the date, time, and day of the week. To set the calendar/clock, follow these steps: OPTIONS ENTER CALENDAR/CLOCK 8:06PM APR 30 ENTER INPUT HOUR -> 8:06PM ’99 APR 30 3. Enter the present hour and then press ENTER. The screen changes to reflect your entry and to prompt for the minute.

  • Page 45: Reinitializing The Phone

    6. To accept the year displayed, ’99, press ENTER. Or To change the year, press two numbers for the year you want and then press ENTER. The screen changes to reflect your entry and to prompt for the month. In this example, assume you accepted the displayed year.

  • Page 46: Unanswered Call Logging (Una)

    For each unanswered call (up to eight), the set records the date and time of the call plus the telephone number of the calling party. The ninth and later unanswered calls replace the first, second, and so forth, in order, so your UNA list always has the most recent eight.
  • Page 47 2. To enable UNA, press ENTER. This screen appears: Note: If the following screen appears, press ENTER to go to the selection screen. To support UNA on all CAs, follow these steps: UNA on All Call Appearances After about 6 seconds, or if you press asterisk (*), the display returns to the second menu mode screen: 2.
  • Page 48 Disabling the UNA Feature 3-12 2. Press ENTER when done, and this screen appears: SUPPORTED (SELECT) COMPLETED After about 6 seconds, or if you press asterisk (*), the display returns to the second menu mode screen: 4: UNA 5: SPEAKER 6: HAND/HEAD SELECT ITEM 3.

  • Page 49: Enabling/Disabling The Speaker Function

    4. You can then select a different menu function, or press OPTIONS to return to the normal display. This feature enables and disables the speakerphone ENABLING AND on the SRS-9924, and the listen-only function on DISABLING THE the SRS-9912. SPEAKER FUNCTION ENTER 3.

  • Page 50: Changing Ringer Mode

    Handsfree Non Supported Using the Handset or a Headset CHANGING RINGER MODE Setting Ringer Volume 3-14 Disallows speaker use. The SPKR button is disabled. Call pickup and hanging up on calls is by handset only. OPTIONS HAND-SET/HEAD-SET MODE HAND-SET 2. Press ENTER, and this screen appears: 1: HAND-SET 2: HEAD-SET (SELECT 1-2)
  • Page 51 ENTER ENTER 5. Press the desired volume number. The phone rings once at the selected volume. 6. When you hear a volume you like, press ENTER. To change another setting, you can press asterisk (*) to return to the menu mode options. Setting Ringer To set the ringer tone, enter Ringer Service Mode Tone...
  • Page 52 Selecting Ringer Pattern Selecting Ringer Pattern Mode 3-16 ENTER 1: LOW 2: MEDIUM 3: HIGH (SELECT 1-3) 3. Press the desired tone number. The phone rings once at the selected tone. 4. When you hear a tone you like, press ENTER. The following screen is shown: COMPLETED Select either normal ring or silent ring.

  • Page 53: Assigning A Leased Network Access Code Delimiter (5E Custom)

    To select the ringer mode, enter Ringer Service Mode then choose option 4. ENTER 3. Press the desired option, then ENTER. The following screen is shown: Before you can dial a leased network number, or Assigning a program a one-touch button to dial such a number, Leased Network you must assign one of your multifunction button Access Code...

  • Page 54: Call Announce Intercom

    CALL ANNOUNCE INTERCOM 3-18 If you have previously assigned a button as the delimiter key, its indicator turns green when you complete step 2. You have two choices at this point: • If you press a different button and press ENTER, the indicator of the previously assigned button goes off and the indicator of the new button turns green.

  • Page 55: Call Announce Intercom On Selected Buttons

    Call Announce Intercom allows you to specify which call buttons are activated by Call Announce Intercom Call Screeners, and allows you to select up to three Call Screeners. Note: Call Announce Intercom is distinct from Network (Switch provided) intercom. Ringer Always The Call Announce feature utilizes a Ringer Always On mode.

  • Page 56: Specifying The Directory Number For Intercom

    Specifying the Directory Number for Intercom 3-20 ENTER 1: ALL 2: SELECT 3: NO SUPPORT (SELECT 1-3) 3. Press 1 or 2, then ENTER. If you selected 2, the following screen appears: SUPPORTED (SELECT) SELECT ASSIGN KEY 4. All LEDs will light green if “All” was previously selected.

  • Page 57: Specifying The Directory Numbers Of Call Screeners

    Entering the full number negates the possibility that an outside call with the same last four digits in the calling number (for example, 302 422-3112) could activate the intercom. The asterisks in the number 919*926*3112 are wild cards. The digital set accepts any character in this position.
  • Page 58 ENTER. When the screen displays the message INTERCOM TURNED OFF, press OPTIONS to return to normal operation. 4. Dial a telephone number of up to ten digits (including wild cards) and press ENTER. When you press ENTER, a screen appears announcing...

  • Page 59: Call Appearance Preference

    Repeat steps 2, 3, and 4 as needed until this screen appears: Note the number (2) on the first line indicating you are about to program your second call screener number. Pressing NEXT repeatedly at this prompt will cycle you through all three call screener selections to the one you want to program or change.
  • Page 60 Selecting CA Preference 3-24 • Ringing line preference. Selects the CA button that is ringing with an incoming call. If you have more than one incoming call, the terminal selects any ringing Intercom or Intercom Group feature button first, and then selects the button with the call that has been ringing the longest.

  • Page 61: Mic-Off

    MIC-OFF If you deactivate MIC-OFF, assign the upper right button as a one-touch button, and then try to <SRS-9924> reactivate MIC-OFF , the button’ s LED turns red as a warning. You must quit the procedure (press * to return to the menu mode main menus) and cancel the one-touch number before you can reactivate MIC-OFF.

  • Page 62: Setting Up/Editing The Personal Directory

    1. Press L-DIR to access the directory. > 01= BILL HALEY L-DIR 02= FUJITSU 2. Press L-DIR repeatedly to either go to the directory entry to change, or to get to the next available number for a new entry, then press MENU.
  • Page 63 Numeric entries are recorded immediately, and the Numbers next key press applies to the number’ s next character position. To insert pauses in the telephone number, press the HOLD key. A “,” indicates a pause while dialing the telephone number. 99198503481,*4250.
  • Page 64 USING NETWORK DATA IN THE PERSONAL DIRECTORY Key Label PQRS WXYZ 3-28 When you receive an incoming call, and the “Caller ID” or other caller information is displayed, you may use this as an entry in your Personal Directory. Note: If the directory is full, the message DIRECTORY FULL will be displayed.
  • Page 65 ISDN features, or who need access to multiple CAs. The ABM is connected to the SRS-9924 by a cable which plugs in beneath both units, as well as by a metal plate. Figure 4-1 SRS-9924-ABM NI ABM button number Assignments CHAPTER 4...
  • Page 66 SRS 9924 ABM 5E Custom ABM button number Assignments Figure 4-2 SRS-9924-ABM...
  • Page 67 ABM cable. 2. Place the ABM and the terminal side-by-side to position the connector plate. 3. Insert and tighten the four screws to connect the two units. Cable Connector Plate Figure 4-3: SRS-9924-ABM Bottom View...
  • Page 68 Notes...

  • Page 69: Chapter 5 Installation

    Installation involves four main steps: Required Steps • Connecting the set to the network. It’ s necessary to determine the type of Telephone Company switching equipment in use for proper connection to the Telephone Company network. Implementation procedures vary from one manufacturer to another.

  • Page 70: Installing The Terminal

    INSTALLING THE TERMINAL To Telco 2 Wire or 4 Wire ISDN equipment may be installed in a number of configurations. In most installations, the supplementary equipment (NT1 and power) is located in a wire closet in your building. If this is the case in your installation, please skip to the section “Connecting to the network”.

  • Page 71: Connecting To The Network

    In order to assure proper operation, it is recom- mended (not required) that you depress key pad keys 1 and 6, while connecting the telephone to the power source (either the wall jack or the AC Adapter). Depress the keys for 10 seconds, until the display goes blank.
  • Page 72 Auto-SPID Manual SPID Entry (For 5E Custom and for If your switch supports Auto SPID, this function starts when either the terminal is powered-on and a SPID is not present, or when the SPID has been manually cleared. Auto-SPID displays the following screens: AUTO SPID REQUESTING If only one SPID available, the SPID is assigned, and this screen is displayed:...
  • Page 73 Note: The generic SPID format consists of 14 digits: (10 digit DN) + 4 digits (usually “0101”.) The first component is the main telephone number of the terminal, including the area code. For example, 9197962000. The most frequently assigned SPID will be the following: NPA NXX XXXX 0101.
  • Page 74 configuration types (CACH or EKTS) and the instructions on how to change the terminal settings for proper operation. If your service provider has not supplied a SPID to you, try this format shown above. If it does not work, contact your service provider or System Administrator.

  • Page 75: Loading Or Modifying Network Data

    Additionally, you must know which configuration is used if you are entering network data manually. EKTS and ACO use Directory Numbers for telephone lines and feature numbers for features. You enter these numbers with options 2 and 3 of KEY-ATTR. ISDN...
  • Page 76 Key Attribute Configuration Download CACH uses Call Appearances for telephone numbers and feature numbers for features. You enter these numbers with options 1 and 2 of KEY-ATTR. Before attempting to load or modify network data, obtain the current configuration from your service provider.
  • Page 77 1. To automatically download the configuration, press 1, ENTER. The following displays are shown: Manual The menu items in the manual configuration mode Configuration serve the functions listed below. However, in most cases, the default settings of the terminal should be adequate for user needs.
  • Page 78 Appearance Numbers and associated Telephone Numbers. Example: Telephone Number 555-1212 is your Primary Directory Number and occupies CA 1, 2, and 3. Telephone Number 555-3333 is a secondary or shared Telephone Number and occupies CA 4, 5, and 6. Note that CA numbers are always distinctive.
  • Page 79 2. Press the button to which you want to assign a Call Appearance. You can press any unlit or green multifunction button. If you press a red button, the display shows the message INVALID SELECTION, and the set waits for you to press a valid button. •...
  • Page 80 Selection 2: Feature Activator 5-12 • To assign another CA, press the desired button and repeat steps 2 and 3. • To return to normal operation, press OPTIONS. • To make additional button assignments, press asterisk (*). This returns you to the menu mode main menu.
  • Page 81 3. You now have two choices: • To add or change the feature assignment, enter the feature number you received from the telephone company and then press ENTER. • To cancel the feature assignment, press CLEAR (softkey 3) and then press ENTER.
  • Page 82 Selection 3: Directory Number 5-14 This completes programming of FAs. If you encounter problems accessing features, review these items for accuracy and check with your service provider. Caution: If you manually reassign the CONF button, conference may not work in all cases. If you wish to reassign this button, talk to your System Administrator or service provider.
  • Page 83 The set’ s indicators show button status as follows: • Green indicates a button already assigned to a Directory Number. • Red indicates a button already assigned to a network feature or to a local feature such as one-touch. • Unlit indicates an unassigned button.
  • Page 84 Selection 4: Intercom/Group Intercom 5-16 The final screen looks like this: DN=XXXXXXX (XX) COMPLETED If you canceled the current assignment, no numbers appear after DN= and the button indicator goes dark. Note: If you are assigning multifunction button 1, you must enter the set’ s primary Directory Number.
  • Page 85 It is necessary to assign the CONF feature to a key Selection 5: using the following process. Conference Note: This step is not necessary if CONF is assigned to Button 18, using Feature Activator 18 or 60. 1. Assign CONF as you would any feature activator.
  • Page 86 The terminal supports new ISDN features that allow you to designate a line for originating calls. This feature works with a complementary switch feature that you can order from your telephone company. It is called Call Appearance Reservation. For these features to work properly, both the terminal and the switch must be properly configured.
  • Page 87 The first step is to designate the CA or Directory Number that you will typically use for outgoing calls. This is called the Originating DN. If you do not subscribe to Call Appearance Reservation, you do not need to follow the steps in Selection 7 or Selection 8.
  • Page 88 ISDN line, this will be assigned in the automatic switch download. An assignment in the telephone, without subscribing to the switch feature, is not possible. To confirm that Call Appearance reservation has been included in subscribed features, follow the procedure below.
  • Page 89 Note: The terminal supports certain new capabilities of National ISDN 97/98. If you wish to assign the following features, the necessary steps are shown below. The terminal will operate using default value, if you do not make assignments. Selection 9: In Selection 5 and Selection 6, you assigned CONF and TRAN.
  • Page 90 PROGRAMMING THE SET Subscribed Feature 3 way conference Drop Transfer Message Waiting Bridge Call Exclusion Privacy (Bridged Call Exclusion) Call Forwarding Variable 5-22 Refer to Chapter 3 for procedures to: • Enable headset use and turn off handsfree mode, if desired. •...
  • Page 91 Terminating Resistors (TR) Note: The default setting for the Fujitsu TR switch is the OFF position. Fujitsu TR’ s are equivalent to 100 Ohms in the ON position. Refer to the following sections for TR setting recommendations. NT1 Settings Many NT1’s have settings available to turn Termination ON or OFF .
  • Page 92 Single Unit Installations Distance between the NT1 and the terminal is greater than 230 ft. and less than 500 ft. Two Unit Installations Bridging at the NT1 - Maximum Distance Between NT1 and Units is 230 ft. Two Unit Installations Bridging at the NT1 - Distance Between NT1 and...

  • Page 93: Chapter 6 Accessories

    Then lay the template back on the front panel. Reinsert the plastic cover. Note: A template printing accessory is available via the Fujitsu web site. It is described on the following page. Figure 6-1: Digital Set...

  • Page 94: Handset

    The template that is shipped on the set is not designed for use with the printing program. For use with the printing application, Fujitsu has included one sheet of laser printer compatible paper templates in the box with Digital Set. Do not separate the templates until printing is complete.

  • Page 95: Wall Kit

    Wall Kit The terminal is attached to the wall by: 1. Attaching the mounting kit to the wall as shown in the illustration. Three screws hold the terminal mount, and two screws hold the optional ABM mount. 2. Connecting the lower hook of the wall kit to the bottom of the terminal.

  • Page 96: Rom Cartridge

    ROM Cartridge Figure 6-4: ROM Cartridge ROM Cartridge The ROM cartridge is located on the bottom of the terminal. To replace the cartridge: 1. Remove the screw holding the cartridge. 2. Pull the cartridge from the housing. Be sure to note the orientation of the cartridge.

  • Page 97: Appendix Atesting

    The terminal has a self-test mode that performs tests, which include the following: • • • • • • ENTERING To enter test mode, follow these steps: TEST MODE 1. Unplug the ISDN line from the LINE jack or the power plug from the 48 V DC jack if you are using the DC power supply.
  • Page 98 SOFTWARE Key X X = 1:SOFT1 2:SOFT2 Menu Menu Key MSG LED turns red MULTI ASSIGN KEY nn NI Key Number (nn:) 1-6: 1-17: SRS-9924 21-50: SRS-9924-ABM 5E Custom Key Number (nn:) 1-6: 1-17: SRS-9924 18-47: SRS-9924-ABM 3:SOFT3 4:SOFT4 SRS-9912 Mic-Off Display...
  • Page 99 This information is For the keys: displayed: Fixed function buttons FUNCTION KEY 1 FUNCTION KEY 2 FUNCTION KEY 3 FUNCTION KEY 4 FUNCTION KEY 5 FUNCTION KEY 6 (DTMF keys 1, 2, 3, and 4 are reserved for test selection and not displayed on the LCD.) Tone Test When you press 7 on the DTMF keypad, the speaker...
  • Page 100 To exit test mode, remove power and reapply it. Table B-1 Self-Test Result Codes Test Result Normal Line, NT , or terminal is not operational Terminal is not operational Action 1) Check ISDN line connection. 2) Call Fujitsu Technical Assistance Call Fujitsu Technical Assistance...

  • Page 101: Appendix B Error Messages

    ERROR MESSAGES Various messages are displayed to describe connection or command status. Tables B-1 (circuit-switched) and B-2 (packet-switched) show connection status messages. Connection Status Messages Cause # Message Displayed INVALID NUMBER ... Unassigned number NO ROUTE ... No route to specific network NO ROUTE ...
  • Page 102 Table B-1 Connection Status Messages (continued) Cause # Message Displayed OUT OF ORDER ... Network Out of Order ... Temporary failure NETWORK BUSY ... Network congested ACCESS INFORMATION ... User information discarded DISCARDED REQUESTED CHANNEL ... Exclusive channel cannot NOT AVAILABLE RESOURCE UNAVAILABLE, ...
  • Page 103 Table B-1 Connection Status Messages (continued) Cause # Message Displayed INVALID CALL ... Call reference not REFERENCE VALUE ... Identified channel does not INVALID NUMBER ... Invalid digit value for number INCOMPATIBLE ... Incompatible destination ... Transit network does not exist MANDATORY INFORMATION ELEMENT IS MISSING MESSAGE TYPE ...
  • Page 104 Table B-2 National Standardized Cause Values Cause # Message Displayed VACANT CODE ... Unused area or central office PREFIX 0 DIALED IN ERROR PREFIX 1 DIALED IN ERROR PREFIX 1 NOT DIALED EXCESSIVE DIGITS RECEIVED, ... Switch has truncated CALL IS PROCEEDING MISROUTED CALL TO A PORTED NUMBER CALL TYPE INCOMPATIBLE WITH...
  • Page 105 Table B-3 Network Specific Cause Values Cause # Message Displayed CALL IS PROCEEDING ... Call cannot be cleared due SERVICE DENIED SPECIAL INTERCEPT ANNOUNCEMENT SPECIAL INTERCEPT ... Announcement that ANNOUNCEMENT: UNDEFINED CODE SPECIAL INTERCEPT ... Announcement that ANNOUNCEMENT: NUMBER UNASSIGNED SPECIAL INTERCEPT ...
  • Page 106 Cause # Message Displayed NO ROUTE TO DESTINATION NORMAL CLEARING USER BUSY NO USER RESPONDING USER ALERTING, NO ANSWER CALL REJECTED NUMBER CHANGED DESTINATION OUT OF ORDER CIRCUIT/CHANNEL CONGESTION BEARER CAPABILITY NOT AUTHORIZED BEARER CAPABILITY NOT IMPLEMENTED APPENDIX B Table B-4 Uniform Cause Values...
  • Page 107 ISDN service. The IOCs are not often used for Centrex Services. To achieve the goal of easy ordering, Fujitsu has developed compatibility with generic ISDN Ordering Code Feature Activators. This means that...
  • Page 108 Be sure to reference the correct ISDN Ordering Code in your discussion with the telephone company. If you have any questions about the Fujitsu ISDN Ordering Codes, please call your equipment supplier. Assistance is also available at the Fujitsu Technical Support number, 1 800 228-ISDN.
  • Page 109 Hold CNI Provides the incoming calling line number if Directory number or telephone number Call appearance of a telephone number A button available for a voice call Call forwards incoming calls to a preassigned destination number when you “don’t answer”...
  • Page 110 S R S - 9 9 2 4 DROP TRAN HOLD The Fujitsu terminals support the E-Z ISDN Ordering Codes. The E-Z Codes may be ordered from a number of the service providers. Two of the E-Z Code configurations are shown below. •...
  • Page 111 APPENDIX D ISDN CALL IDENTIFICATION (ICI) DISPLAYS FOR 5E CUSTOM ACB(*) ... Automatic callback Brg(*) ... Call barged in on CFA(*) ... Call forwarding all calls CFB(*) ... Call forwarded because busy CFN(*) ... Call forwarded because no answer DCDL(*) ... Direct connect line Emr(*) ...
  • Page 112 NOTES APPENDIX D...
  • Page 113 Fujitsu Network Communications, Inc. 1000 St. Albans Drive Raleigh, NC 27609 1.800.228.4736 P-QR 99-A SRS-9912 and SRS-9924 QUICK REFERENCE CARD Multifunction Buttons Softkeys M S G S R S - 9 9 2 4 A B C D E F...
  • Page 114 SRS-9912 and SRS-9924 QUICK REFERENCE CARD To Make a Call 1. Press idle CA (Call Appearance) and pick up the handset. (For handsfree mode, press SPEAKER.) 2. Dial the number. To Place One-Touch Calls Press a one-touch button. (If no idle CA LED lights, press any idle CA.) To Answer a Call 1.
  • Page 115 NI NI CUSTOM COMMANDS FOR NI SYSTEM ONLY To TRANSFER a Call If your phone lacks a TRANSFER button, ask your Systems Administrator how to transfer a call. Lucent: 1. Press TRANSFER. 2. Another CA/DN will be selected automatically and you will hear the dial tone.

This manual is also suitable for:

Srs-9924Srs-9912

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