Staffing And Unstaffing Your Agent Instrument - Fujitsu CT-10 User Manual

STAFFING AND UNSTAFFING YOUR AGENT INSTRUMENT
Once your CT telephone is programmed as an agent instrument, it is
staffed for receiving AC0 calls. If your extension is programmed for
limited work time, your telephone is put into a work state for a
predetermined time after completing an AC0 call. During the work state
you cannot receive AC0 calls, but you can place calls. You can
activate/deactivate this feature with the programmable work button.
If your extension is programmed for unlimited work time, you can use
the
work
button to extend the work state indefinitely.
To
1.
2.
To
1.
2.
unstaff the agent instrument:
Press the
work
button at any time.
- The work
lamp
lights
steadily
Your extension cannot receive AC0 calls (unlimited work time)
-or-
Your extension cannot receive AC0 calls for a predetermined time
after each AC0 call (limited work time).
staff the agent instrument:
Press the
work
button at any time.
-
The work
lamp goes dark.
Your extension can now receive AC0 calls (without going to work
state between calls).
NOTE
When AC0 Report Manager is installed, a different Sign-On/Sign-Off
procedure is used. Refer to the AC0 Report Manager User Guide for
further instruction,
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