Troubleshooting Suggestions; Overview - Emerson 375 User Manual

U ' M
SER S ANUAL
00375-0047-0001, Rev. C
February 2004
S 5
ECTION

OVERVIEW

Troubleshooting
suggestions
www.fieldcommunicator.com
T
ROUBLESHOOTING
This section provides basic troubleshooting
techniques for the Model 375 Field Communicator.
Below are methods for troubleshooting HART
Networks that are experiencing problems
communicating between a field device and the 375
Field Communicator.
Answer the questions below and use the
troubleshooting table, Table 5-4,before calling
technical support personnel.
• Does the control system have HART
communication capabilities?
• Is it configured to communicate HART currently?
If so, is it reporting communication problems?
If not, stop HART communications on the control
system and test communication with the 375
Field Communicator again.
• Is there a barrier installed?
• Is the barrier capable of passing along the HART
signal?
375 F C
IELD OMMUNICATOR