Error And Status Messages - Emerson 375 User Manual

Troubleshooting
ERROR AND
STATUS
MESSAGES
General Error Messages
License file check failed - error code x. Please contact
service center to resolve this problem.
Press OK to turn off. (Where x indicates the test that
failed.)
Battery power is less than 5%. You must recharge the 375
battery, switch to a spare battery pack, or use external
power. Press OK to turn off.
Battery power is less than 20%. You may need to recharge
the 375 battery, switch to a spare battery pack, or use
external power.
Communication circuit is not responding.
Warning: System incompatibility detected - error code x.
You may start Listen for PC and use the 375 Programming
Utility to resolve this. Or
You may turn off your 375 and contact service center to
resolve this. (Where x is an error code indicating what the
incompatibility detected was or related errors.)
Installation file is corrupt - error code x. Please call service
center to resolve this problem. Press OK to turn off.
(Where x is an error code indicating which cab file size is
bad, getting file size failure (which means file is missing),
TAZrev.xml file checksum failure, or other related errors.)
The 375 needs to update its software. Battery power must
be more than 20% to allow for this update. You must
recharge the 375 battery, switch to a spare battery pack, or
use external power. Press OK to turn off.
This 375 is not licensed for HART.
This 375 is not licensed for F
The 375 does not detect a System Card. Please make sure
your System Card is properly installed in its slot. Press OK
to turn off.
Fieldbus.
OUNDATION
Description
License file check failed during
power- up
The power-up battery check detects
the battery charge is below five
percent while on battery.
The power-up battery check detects
the battery charge is below 20%, and
more than or equal to 5% while on
battery.
CDC is not responding during the
power-up
Hardware version or Operating
System is not compatible.
The .cab files size check or
TAZrev.xml checksum check failed
before it attempted to launch the
program loader.
This message occurs when on
battery, and the battery percentage is
less than 20% before attempting to
launch program loader:
You are not licensed for HART
functionality.
You are not licensed for F
fieldbus functionality.
This message occurs when the
System Card is not properly installed
in its slot.
5-5
OUNDATION