Tray Linking Does Not Work - Lexmark CS310n User Manual

Troubleshooting
Action
Step 3
a
Remove held jobs stored in the printer memory.
b
Resend the print job.
Did the job print?
Step 4
a
Disable the Page Protect feature.
From the printer control panel, navigate to:
Settings > General Settings > Print Recovery > Page Protect > Off
b
Resend the print job.
Did the job print?
Step 5
Install additional printer memory, and then resend the print job.
Did the job print?

Tray linking does not work

Notes:
•
The trays can detect paper length.
• The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper
Size/Type menu.
Action
Step 1
a
Open the trays, and then check if they contain paper of the same size
and type.
•
Check if the paper guides are in the correct positions for the size
of the paper loaded in each tray.
•
Check if the paper size indicators on the paper guides are aligned
with the paper size indicators on the tray.
b
Resend the print job.
Do the trays link correctly?
Step 2
a
From the printer control panel, set the paper size and type in the Paper
menu to match the paper loaded in the trays to be linked.
Note: The paper size and type must match for trays to be linked.
b
Resend the print job.
Do the trays link correctly?
Yes No
The problem is solved. Go to step 4.
The problem is solved. Go to step 5.
The problem is solved. Contact
support.
Yes No
The problem is solved. Go to step 2.
The problem is solved. Contact
support.
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customer
customer