Troubleshooting
General Troubleshooting
This section includes:
•
Printer Does Not Turn On ............................................................................................................................................ 102
•
Printer Makes Unusual Noises ................................................................................................................................... 102
•
Printer Does Not Print ................................................................................................................................................... 103
•
Printer Resets or Turns Off Frequently ................................................................................................................... 104
•
Condensation Has Formed Inside the Printer ..................................................................................................... 104
This section contains procedures to help you locate and resolve problems. Resolve some problems by
simply restarting the printer.
Printer Does Not Turn On
Probable Causes
The power switch is not turned on.
The power cord is not correctly plugged into
the outlet.
Something is wrong with the outlet
connected to the printer.
The printer is connected to an outlet with a
voltage or frequency that does not match the
printer specifications.
CAUTION:
Plug the three-wire cord with grounding prong directly into a grounded AC outlet.
Printer Makes Unusual Noises
Probable Causes
There is an obstruction or debris inside the
printer.
The Smart Kit Drum Cartridge is not fully
seated.
®
®
102
Xerox
Phaser
3610 Black and White Printer
User Guide
Solutions
Turn on the switch.
Turn off the printer power switch, and plug the power cord securely
into the outlet.
• Plug another electrical appliance into the outlet and see if it
operates properly.
• Try a different outlet.
Use a power source with the specifications listed in the
Specifications
on page 130.
Solutions
Turn off the printer and remove the obstruction or debris. If you
cannot remove it, contact your Xerox representative.
Remove and reseat the Smart Kit Drum Cartridge.
Electrical