Xerox Phaser 3610 User Manual page 116

Troubleshooting
Symptom
The output is too light.
Toner smears or print comes off.
The output has stains on the back
side.
Random spots on the output, or the
image is blurry.
® ®
116 Xerox Phaser 3610 Black and White Printer
User Guide
Solutions
• To check the toner level, check the control panel, use the print driver, or
CentreWare Internet Services. If the toner cartridge is near empty,
replace it.
• Verify that the toner cartridge is approved for use in this printer, and
replace it as needed. For best results, use a genuine Xerox toner cartridge.
• Replace the paper with a recommended size and type, and confirm that
your printer and print driver settings are correct.
• Verify that the paper is dry and that supported paper is used. If not,
change the paper.
• Change the Paper Type settings in the print driver.
In the Printing Preferences of the print driver, on the Paper/Output tab,
change the Paper Type setting.
• Increase the Density Adjustment. For details, see
on page 92.
• If printer is located in a high altitude environment, adjust the altitude
setting of the printer. For details, see
• Change the Paper Type settings in the print driver. For example, change
Plain to Lightweight Cardstock.
In the Printing Preferences of the print driver, on the Paper/Output tab,
change the Paper Type setting.
• Verify that the paper is the correct size, type, and weight. If not, change
the paper settings.
• Adjust the fuser. For details, see
• Verify that the printer is plugged into an outlet that is providing the
correct voltage and power. Review the electrical specification of the
printer with an electrician if necessary. For details, see
Specifications on page 130.
• Ensure that the toner cartridge is installed correctly.
• If you used a non-genuine brand toner cartridge, install a genuine Xerox
toner cartridge.
• Use the Rough paper type setting, or try a paper with a smoother surface.
• Ensure that the humidity in the room is within specifications. For details,
see Relative Humidity
Adjusting the Altitude
Adjusting the Fuser
on page 129.
Adjusting the Density
on page 97.
on page 92.
Electrical