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Condition/Problem
No display/partial display/
unit will not turn on
Unit operates but Contact
HR not displayed
Things to Check
Check electrical (wall)
outlet
Check connection at front
(recumbent) or rear (up-
right) of unit
Check data cable integrity
Check data cable
connections/orientation
Check console display for
damage
Console Display
HR cable connection at
Console
Sensor grip
Dry or calloused hands
Handlebars
TROUBLESHOOTINg
Solution
Make sure unit is plugged into a func-
tioning wall outlet.
Connection should be secure and un-
damaged. Replace adapter or connec-
tion at unit if either are damaged.
All wires in cable should be intact. If
any are visibly crimped or cut, replace
cable.
Be sure cable is connected securely
and oriented properly. Small latch on
connector should line up and snap into
place.
Check for visual sign that console dis-
play is cracked or otherwise damaged.
Replace Console if damaged.
If Console only has partial display and
all connections are fine, replace the
Console.
If the above steps do not resolve the
problem, contact Customer Care for
further assistance.
Be sure cable is connected securely to
Console.
Be sure hands are centered on HR
sensors. Hands must be kept still with
relatively equal pressure applied to each
side.
Sensors may have difficulty with dried
out or calloused hands. A conduc-
tive electrode cream such as "Signa
Crème" or "Buh-Bump" can help make
better conduct. These are available on
the web or at medical or some larger
fitness stores.
If tests reveal no other issues, Handle-
bars should be replaced.
35
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