Troubleshooting - Fisher & Paykel CG365CWACX1 Installation Instructions And User Manual

Troubleshooting

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CA
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Troubleshooting chart
Problem
My cooktop does not
light.
My burner flames are
yellow/slow to start.
One of my burners has an
uneven flame.
My cooktop is sparking.
The flame goes out at low
settings.
Possible solutions
Check it is plugged in and there is power to the wall socket.
The gas ignitors may be dirty. These can be easily cleaned with
a toothbrush and rubbing alcohol.
The burner parts may not be located properly. Check the
assembly and make sure the burner cap is sitting flat.
Check the gas supply valve is turned on and the supply to the
house is working. Gas should be heard when you turn a burner
on.
The burner parts may not be located properly. Check the
assembly and make sure the burner cap is sitting flat.
If you use bottled gas, this may indicate you are getting near
the end of the bottle.
Check that the burner parts are not blocked with water.
The gas pressure may not be correct, check with your service
person/installer.
Check the burner parts are assembled correctly and that the
burner cap is sitting flat on the burner.
Your cooktop thinks that the flame has gone out. This could be
caused by drafts disturbing the flame eg using a down draft.
Check that the ignitor is clean and dry.
Your power supply may not be properly grounded or, in an
older house, the correct wiring polarity may not have been
observed. Check with your service person/installer.
Gas supply pressure may be low, check with service person/
installer.
Low setting may be incorrect, check with your service person/
installer.