Resolving Output Quality Problems - Xerox Docucolor 12 User Manual

Resolving output quality problems

Deletions on the print edges.
The image quality and the color have
degraded over a period of time.
It is difficult to perform secondary operations
on the prints, such as writing on them or
using adhesives.
DOCUCOLOR 12 PRINTER USER GUIDE
Problem
5–17
Suggested Solution
Edge deletion on all sides of the print is nor-
mal, and is greatest on the lead edge of the
print.
Moisture may be present in the paper. Load
a fresh supply of paper into the trays.
Some deletions may be caused by small
pieces of paper remaining in the printer com-
ponents after a paper jam has been cleared.
When clearing a paper jam, be sure to look
for and remove any paper fragments.
The dry ink cartridge may need attention.
Contact your System Administrator for assis-
tance.
This problem is caused by the oil used in the
fusing process. The problem can be reduced
or eliminated by setting the prints aside for
one or two hours before performing a sec-
ondary operation on them. Rubbing the print
surface with a soft, clean cloth or eraser may
also help.
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PROBLEM SOLVING