Paper Jam Clearance - Xerox Docucolor 12 User Manual

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Paper Jam Clearance

Paper may jam in several areas inside the printer:
Behind the Left Door
Behind the Right Door
Behind the Front Door
In the Duplex Path
In the output area, that is, near the Output
Tray (or the Mailbox)
Near the paper exit for Paper Tray 5
When a paper jam occurs, a message displays
in the message area of the Touch Screen with
the corrective actions to take, as illustrated in
Figure 3.
Occasionally, multiple paper jams occur or
multiple sheets of paper jam during an extended
print job. A paper jam message displays until all
paper jams in the printer have been cleared. The
Touch Screen displays the appropriate message
screen for the area of the printer which needs to
be checked until all jams are cleared.
DOCUCOLOR 12 PRINTER USER GUIDE
Figure 3: A typical fault screen
5–3
1
3
4
5
5
6
7
PROBLEM SOLVING

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