Preventing Jams; What Causes A Paper Jam - Xerox Phaser 4400 Manual

Preventing jams

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Fan paper prior to loading in the trays or the Multi-Purpose Tray.
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Use clean, undamaged paper. Do not use paper that is curled.
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Load paper from a newly opened package.
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Do not add paper above the tray's fill line.
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Make sure that the tray guides are properly set for the paper size.
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Use paper sizes that the printer supports. For supported paper sizes, see the Supported Papers
section in the Trays and Paper Guide on the Interactive Documentation CD-ROM.
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Load paper correctly. For proper paper-loading instructions, see the Loading Trays section in the
Trays and Paper Guide on the Interactive Documentation CD-ROM.

What causes a paper jam?

Paper jams occur most often under these conditions:
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The paper does not meet specifications.
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The loaded paper size or weight is not supported by the paper tray.
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The paper is damaged, moist, curled, creased, or folded.
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The paper is not loaded properly.
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The tray's side and rear guides are not adjusted properly for the paper.
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The tray is overfilled; paper is loaded above the tray's fill line.
Phaser™ 4400 Laser Printer
Paper Jams
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