Oki Data Corporation, 4-11-22 Shibaura, Minato-ku, Tokyo 108-8551, Japan MPORTER TO THE AUTHORISED REPRESENTATIVE Oki Europe Limited (trading as OKI Printing Solutions) Blays House Wick Road Egham TW20 0HJ United Kingdom For all sales, support and general enquiries contact your local distributor.
OTES CAUTIONS AND WARNINGS NOTE A note provides additional information to supplement the main text. CAUTION! A caution provides additional information which, if ignored, may result in equipment malfunction or damage. WARNING! A warning provides additional information which, if ignored, may result in a risk of personal injury.
NTRODUCTION Congratulations on purchasing this printer! This printer is designed to provide highly reliable letter quality printing and high resolution graphics for the desktop/office printing environment. It combines state-of-the-art, 24-pin, serial impact dot matrix printing technology with advanced materials and superior construction to provide high performance and versatility in a desktop sized unit.
LINE USAGE This guide is intended to be read on screen using an Adobe Acrobat Reader. Use the navigation and viewing tools provided in Acrobat. You can access specific information in two ways: > In the list of bookmarks down the left hand side of your screen, click on the topic of interest to jump to the required topic.
ETTING STARTED WARNING! If you have not already done so, familiarise yourself with the content of the Installation Safety booklet supplied with your printer. ETAINING PACKING MATERIALS After setting up your printer according to the instructions in the Set-up Guide, retain your packing materials and container in case you ever need to ship or transport your printer.
Paper Type Lever: set according to the type of paper used – cut sheet or continuous forms. Paper Thickness Lever: set according to the thickness of the paper. There is also a setting to facilitate ribbon replacement. Ribbon Cartridge: holds the printer ribbon. EAR VIEW Optional connector position: connect to optional accessory serial interface card or 100BASE-TX/10BASE-T network card.
OWERING ON YOUR PRINTER WARNING! Operations of this equipment are not warranted when the equipment is connected to UPS (Uninterruptible Power Supply) and/or inverter. Doing so may result in damage of this equipment. Do not use an UPS and/or inverter. Ensure that your printer Power Switch is set to OFF.
RODUCING A TEST PRINT To check that your printer is operational, produce a test print on a sheet of 80 gsm A4 paper (for example) as follows: CAUTION! Allow at least 5 seconds between turning the printer ON after turning it OFF. A shorter time interval between turning ON/OFF operations may cause printer power failure.
ONNECTING TO A COMPUTER In this section you will interconnect your printer and computer, install the printer driver in your computer and print a test page. NTERCONNECTING PRINTER AND COMPUTER NTERFACES Your printer is equipped with two data interfaces: CAUTION! Do not use both parallel and USB printing together.
NSTALLING THE PRINTER DRIVER Insert the Drivers CD into your computer and follow the on-screen instructions to install the printer driver for use with your printer. RINTING A TEST PAGE As an example, using Windows XP: Use Start > Printers and Faxes to show the Printers and Faxes window. Highlight the driver for your printer.
RINTING FROM A COMPUTER When printing to your printer from, for example, a Windows application on your computer, make your printing selections from the driver windows that appear on screen. These driver windows have been designed to be easy to use and intuitive while supplementary on-line help is available by clicking each window Help button.
APER HANDLING This section describes how to use cut sheet paper and continuous forms in your printer. KEW CORRECTION AND SET FREE This printer has two new features that can be used for loading cut sheet paper: > Skew Correction >...
Set Free With the set free feature, you can now place the cut sheet anywhere on the paper tray as the printer sensors detect the left edge of the paper, reposition the print head and start printing. You do not have to align the left edge of the cut sheet with the paper guide at all times.
Adjust the Paper Thickness Lever (1) to suit the paper. See “Setting the Paper Thickness lever” on page 22. NOTE If the Paper Thickness Lever setting does not match the paper being used, paper feeding and printing may not work properly. With the printing side upwards insert the paper (1) on the Paper Tray (2) into the printer until it is gripped.
OADING CONTINUOUS FORMS ETTING UP CONTINUOUS FORMS To avoid paper feeding problems, carry out the following: >=60 cm 75 cm <=3 cm Check your printer is on a surface approximately 75 cm above the floor. Position the continuous forms supply directly below the printer, no more than 3 cm left or right of the printer paper path.
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Lift the locking lever (1) of the left Pin Tractor and slide the Pin Tractor as required to adjust the paper position relative to the first horizontal character centre mark (2). Press the locking lever back down to lock the Pin Tractor in the desired position. Lift the locking lever (1) of the right Pin Tractor and slide the Pin Tractor to the required position to accommodate the width of the continuous forms to be used.
Press the FF/LOAD button. The continuous forms will be taken into the printer and positioned at the first line print position and the SEL indicator will illuminate. EARING OFF CONTINUOUS FORMS With the SEL indicator illuminated, press the TEAR button to eject the continuous forms onto the Paper Tray.
EMOVING CONTINUOUS FORMS Tear off the continuous forms. See “Tearing off continuous forms” on page 21. Press the SEL button to set the printer off-line and reposition the continuous forms in the printer. Press the PARK button to move the front edge of the continuous forms backwards to the Pin Tractors.
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Set the Paper Thickness lever for overall paper thickness as follows: OVERALL PAPER THICKNESS LEVER POSITION 0.06 – 0.12 mm 0.13 – 0.21 mm 0.22 – 0.30 mm 0.31 – 0.36 mm 0.37 – 0.48 mm 0.49 – 0.57 mm 0.58 –...
PERATING INSTRUCTIONS ONTROL PANEL The status/alarm indicators and button switches on the control panel allow you to check printer status and control the printer. NDICATORS INDICATOR STATUS MEANING Printer is on-line i.e. is available to print. Printer is off-line i.e. is not available to print. Flashing When flashing together with the ALARM indicator, printing cannot be resumed at this stage.
UTTON SWITCHES SWITCH STATUS FUNCTION On-line Sets the printer to off-line. Off-line Sets the printer to on-line and disalarms the printer. SHIFT Used only in conjunction with one of the following buttons: SEL, LF, FF/LOAD, PARK, TEAR described below. On-line Feeds paper by one line.
ETTING MENU VALUES The following information explains the printer settings and how you can change them. Printer items and their values are printed for reference. ONFIRMING CURRENT SETTINGS To print the current menu settings, use a cut sheet of A4 paper or continuous forms of width at least 254 mm.
ENU ITEMS AND SETTINGS In the menu settings table below, factory default settings are shown in bold. ITEM FUNCTION SETTING Emulation Mode Select EPSON LQ mode, IBM IBM PPR PPR mode, or IBM X24 AGM IBM AGM mode. EPSON LQ Print Mode Select quality of ANK LQ Courier...
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ITEM FUNCTION SETTING Code Page Select a code page. Canada French Multilingual Portugal Norway Turkey Greek_437 Greek_869 Greek_928 Grk_437 CYPRUS Polska Mazovia Serbo Croatic I Serbo Croatic II ECMA-94 Hungarian CWI Windows Greek Windows East Europe Windows Cyrillic East Europe Latin II-852 Cyrillic I-855 Cyrillic II-866 Kamenicky(MJK)
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ITEM FUNCTION SETTING Auto CR Select whether to perform *IBM PPR only auto CR operation upon receiving a carriage return command. SI Select Pitch (10CPI) *IBM Set how to handle an SI 15 CPI PPR/AGM only command received in 10 CPI 17.1 CPI mode.
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ITEM FUNCTION SETTING Page Length (Continuous) Select the length of a 3.5 in, 4 in, 5.5 in, 6 in, 7 in, continuous form. 8 in, 8.5 in, 11 in, 11 2/3 in, 12 in, 14 in, 17 in, 5 in, 3 in, 3.25 in TOF (Continuous) Select the reference position...
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ITEM FUNCTION SETTING I/F Bi-Direction Set whether to return a Enable device ID or not in Disable accordance with IEEE1284. Parity None: Absence of parity bit None (Displayed only when Odd: Odd parity connected to a Serial Even: Even parity Even Interface) Serial bits...
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ITEM FUNCTION SETTING TOF Adjustment Select an adjustment value -7 – -1 (Cut Sheet) for the reference position in regard to the TOF position of +7 – +1 cut-paper/passbooks. The position moves to the rear of the form by [+] and to the top of the form by [-] in 1/60 in increments.
NITIALISING MENU SETTINGS To restore the menu settings to their initial values, carry out the steps below. NOTE The values adjusted by the Adjustment menus are not initialised by the following procedure. Set the Power Switch to OFF. Press and hold down the SEL and SHIFT buttons together then set the Power Switch to ON.
UICK PRINTER SETTINGS RINTER IMPACT MODE When switched ON, the printer enters the impact mode selected in the menu. You can change this to normal speed and quiet printing without using the menus as follows. Normal speed printing Use this for standard file printing operations. Ensure the SEL indicator is illuminated.
ROUBLESHOOTING LEARING PAPER JAMS UT SHEET PAPER JAMMED IN PRINTER WARNING! Do not carry out any operations inside the printer with the Power Switch set to ON. Set the Power Switch to OFF. Open the Top Cover. Set the Paper Thickness lever to the Replace Ribbon position (position 10). WARNING! The Print Head may be hot after printing.
If a paper fragment remains inside the printer: use forceps to grip and extract it or insert a triple folded sheet from the Paper Tray and turn the Platen Knob to pass the folded sheet through and push out the paper fragment. When the paper jams are cleared, close the printer Top Cover.
ESPONDING TO ALARM CONDITIONS Use the following table for guidance on how to respond to indicated alarm conditions. INDICATOR ALARM MEANINGS AND ACTIONS ALARM Paper has run out. Add paper and press the SEL button. Flashing The Paper Type lever is wrongly set for the type of paper in use.
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PROBLEM CAUSE ACTION Print position offset The horizontal printing The start position may When the printer is position is offset. change after the printer is powered ON, switch from powered on. off-line mode to on-line mode by pressing the SEL button.
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PROBLEM CAUSE ACTION Too high or too low TOF The TOF is not correctly Initialise the printer. (where printing starts). selected. Select correct TOF for cut sheet and continuous forms. Select the first-line print position and adjust the paper top position. Reselect the margin correctly in the application.
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PROBLEM CAUSE ACTION Improper cut sheet feed No paper feed. Sheets are located off the Load sheets with their left paper guide. edges against the paper guide for paper width 90 - 148 mm. Sheets are not loaded to Load sheets to the end. the end.
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PROBLEM CAUSE ACTION The selected skip over The paper length selected Match the paper length perforation spacing does in the application does not selected in the application not match the physical match the physical paper with the physical paper tear-off perforation length.
LEANING YOUR PRINTER To keep your printer in good operating condition, you are advised to clean it regularly. WARNING! Set the printer Power Switch to OFF and disconnect the power cable from the printer before cleaning the printer. RINTER EXTERIOR CAUTION! Keep the Top Cover closed to avoid the possibility of detergent entering the printer...
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CAUTION! When you clean the interior of the printer with a vacuum cleaner, do not attempt to clean any parts smaller than the suction nozzle. Do not clean any interior working parts with the suction nozzle to avoid possible damage to the printer. Cleaning your printer >...
ONSUMABLES AND ACCESSORIES ONSUMABLES When the printed image becomes faint or incomplete, replace the ribbon cartridge. HANGING A RIBBON CARTRIDGE CAUTION! Only use genuine Original consumables to ensure the best quality and performance from your hardware. Non Original products may damage your printer’s performance and invalidate your warranty.
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Hold the ribbon cartridge (1) with your fingers pressing on its ribbon guide (2) and slope it up and out to remove it from the carriage. Holding the ribbon cartridge (1) close to both ends, slope it up and out until it unlocks then remove it along the direction indicated by the arrows.
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In the direction indicated by the arrows, insert the pins at both ends of the ribbon cartridge (1) into the U grooves (2) in the printer until the ribbon cartridge is fully locked. NOTE It may be easier to mount the ribbon cartridge in place if you align it with the topside of the grooves.
Close the printer Top Cover. Set the Paper Thickness lever to match the paper being used. (See “Setting the Paper Thickness lever” on page 22.) Set the printer Power Switch to ON. ONSUMABLE ORDER INFORMATION ITEM LIFE ORDER NO. Ribbon cartridge 4 million characters 43503601 (Black)
PECIFICATIONS ITEM SPECIFICATION Model No. D21010B Print method Impact dot matrix Print head 24 pins, 0.2 mm (0.0079 in) diameter Print direction Bi-directional, short-line-seeking printing, Unidirectional printing Print speed High Speed Draft (HSD) 400cps @ 10 cpi Letter Quality (LQ) 100 cps @ 10 cpi Utility 300 cps @ 10 cpi...
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Thickness 0.36 mm (0.014 in) maximum Multiple-part paper should be fastened by spot-pasting or crimping on both sides, and should be free of wrinkles. Original OKI cartridge ribbon Ink color Black Ribbon life 4 million characters (Utility mode) Print head life...