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ECB-862/862L
A Message to the Customer
Evalue Customer Services
Each and every Evalue's product is built to the most exacting specifications to ensure
reliable performance in the harsh and demanding conditions typical of industrial
environments. Whether your new Evalue device is destined for the laboratory or the
factory floor, you can be assured that your product will provide the reliability and ease of
operation for which the name Evalue has come to be known.
Your satisfaction is our primary concern. Here is a guide to Evalue's customer services. To
ensure you get the full benefit of our services, please follow the instructions below carefully.
Technical Support
We want you to get the maximum performance from your products. So if you run into
technical difficulties, we are here to help. For the most frequently asked questions, you can
easily find answers in your product documentation. These answers are normally a lot more
detailed than the ones we can give over the phone. So please consult this manual first.
To receive the latest version of the user manual, please visit our Web site at:
http://www.evalue-tech.com/
If you still cannot find the answer, gather all the information or questions that apply to your
problem, and with the product close at hand, call your dealer. Our dealers are well trained
and ready to give you the support you need to get the most from your Evalue's products.
In fact, most problems reported are minor and are able to be easily solved over the phone.
In addition, free technical support is available from Evalue's engineers every business day.
We are always ready to give advice on application requirements or specific information on
the installation and operation of any of our products. Please do not hesitate to call or e-
mail us.
Headquarters
Evalue Technology Inc.
7F, 228, Lian-cheng Road,
Chung Ho City, Taipei,
Taiwan
Tel : +886-2-8226-2345
Fax : +886-2-8226-2777
http://www.evalue-tech.com
E-mail:
service@evalue-tech.com
China Branch Office
Evalue Technology Shanghai Inc.
Room 909, 9F, Section B, No.900,
Yisan Road, Caohejing Hi-tech Park,
Shanghai 200233, China
Tel : +86-21-5423-4170
Fax : +86-21-5423-4171
http://www.evalue-tech.com
E-mail:
service.china@evalue-tech.com
Evalue Technology Inc.
Europe Branch Office
Evalue Europe A/S
Nordre Strandvej 119C,
3150 Hellebaek,
Denmark
Tel : +45-7025-0310
Fax : +45-4975-5026
http://www.evalue-tech.com
E-mail:
service.europe@evalue-tech.com
US Branch Office
Evalue Technology Inc.
Suite 210, 200 Tornillo Way,
Tinton Falls, NJ 07712
USA
Tel: +1-732-578-0200
Fax: +1-732-578-0250
http://www.evalue-tech.com
E-mail:
service.usa@evalue-tech.com
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