Limited Warranty (Only For U.s.a. And Puerto Rico) - Panasonic SCMAX650 Owner's Manual

Limited Warranty (ONLY FOR U.S.A. AND PUERTO RICO)

Panasonic Consumer Marketing Company of North America,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Limited Warranty Coverage
(For USA and Puerto Rico Only)
If your product does not work properly because of a defect in
materials or workmanship, Panasonic Consumer Marketing
Company of North America (referred to as "the warrantor") will,
for the length of the period indicated on the chart below, which
starts with the date of original purchase ("warranty period"), at its
option either (a) repair your product with new or refurbished
parts, (b) replace it with a new or a refurbished equivalent value
product, or (c) refund your purchase price. The decision to repair,
replace or refund will be made by the warrantor.
Product or Part Name
CD Stereo System
All included Accessories
(Except Non-Rechargeable Batteries)
Only Non-Rechargeable Batteries
During the "Labor" warranty period there will be no charge for
labor. During the "Parts" warranty period, there will be no charge
for parts. This Limited Warranty excludes both parts and labor for
non-rechargeable batteries, antennas, and cosmetic parts
(cabinet). This warranty only applies to products purchased and
serviced in the United States or Puerto Rico. This warranty is
extended only to the original purchaser of a new product which
was not sold "as is".
Mail-In Service
For assistance in the U.S.A. and Puerto Rico in obtaining repairs,
please ship the product prepaid to:
Panasonic Exchange Center
4900 George McVay Drive
Suite B
McAllen, TX 78503
panacare@us.panasonic.com
Online Repair Request
To submit a new repair request and for quick repair status
visit our Web Site at www.panasonic.com/repair.
When shipping the unit, carefully pack, include all supplied
accessories listed in the Owner's Manual, and send it prepaid,
adequately insured and packed well in a carton box.
Panasonic Products Limited Warranty
When shipping Lithium Ion batteries please visit our Web Site at
www.panasonic.com/BatteryHandling as Panasonic is committed
to providing the most up to date information. Include a letter
detailing the complaint, a return address and provide a daytime
phone number where you can be reached. A valid registered
receipt is required under the Limited Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD,
THE PURCHASER WILL BE REQUIRED TO FURNISH A
SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE
OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE.
CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY
UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Labor
Parts
Limited Warranty Limits And Exclusions
1 Year 1 Year
This warranty ONLY COVERS failures due to defects in
90 Days Not
materials or workmanship, and DOES NOT COVER normal
Applicable
wear and tear or cosmetic damage. The warranty ALSO DOES
NOT COVER damages which occurred in shipment, or failures
10 Days Not
which are caused by products not supplied by the warrantor, or
Applicable
failures which result from accidents, misuse, abuse, neglect,
mishandling, misapplication, alteration, faulty installation,
set-up adjustments, misadjustment of consumer controls,
improper maintenance, power line surge, lightning damage,
modification, introduction of sand, humidity or liquids,
commercial use such as hotel, office, restaurant, or other
business or rental use of the product, or service by anyone
other than a Factory Service Center or other Authorized
Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS
LISTED UNDER "LIMITED WARRANTY COVERAGE".
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF
THIS WARRANTY.
(As examples, this excludes damages for lost time, travel to
and from the servicer, loss of or damage to media or images,
data or other memory or recorded content. The items listed are
not exclusive, but for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING
THE WARRANTY OF MERCHANTABILITY, ARE LIMITED
TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental
or consequential damages, or limitations on how long an
implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also
have other rights which vary from state to state. If a problem with
this product develops during or after the warranty period, you may
contact your dealer or Service Center. If the problem is not handled
to your satisfaction, then write to the warrantor's Consumer Affairs
Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS
LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance;
locate your nearest Dealer or Service Center; purchase
Parts and Accessories; or make Customer Service and
Literature requests by visiting our Web Site at:
http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262)
Monday-Friday 9am-9pm,
Saturday-Sunday 10am-7pm EST
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases (United States and Puerto Rico)
Purchase Parts, Accessories and Instruction Books online for
all Panasonic Products by visiting our Web Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday-Friday 9am-9pm EST)
Panasonic National Parts Center
20421 84th Ave. S., Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American
Express)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
19
As of October 2012