Wrinkled/Stained Paper
Problem
The output is wrinkled.
The output is stained.
421
Troubleshooting
Action
Verify that the correct print media is being used.
See also:
• "Usable Print Media" on page 116
• "About Print Media" on page 110
If not, use the print media recommended for the printer.
If the problem with printing on an envelope persists, check the wrinkle
of the envelope.
If the problem with printing on a print media other than envelopes
persists, contact the Fuji Xerox local representative office or an
authorised dealer.
Check whether the wrinkle of the four edges of the envelope is within
30 mm.
If the wrinkle of the four edges of the envelope is within 30 mm, this
type of wrinkle is considered normal. Your printer is not at fault.
If not, take following actions:
•
If the envelope is 220 mm or longer (C5 or Com-10), load the
envelope in the standard 250-sheet tray in the short edge feed
orientation with the flap closed and print side up.
•
If the envelope is shorter than 220 mm (Monarch or DL), load the
envelope in the standard 250-sheet tray in the short edge feed
orientation with the flap closed and print side up, or in the long
edge feed orientation with the flap open and print side up.
Load the envelopes in the standard 250-sheet tray in the short edge
feed orientation with the flap closed and print side up.
See also:
• "Loading Envelope in the Standard 250-Sheet Tray" on page 123
If the problem persists, contact the Fuji Xerox local representative
office or an authorised dealer.
Load the envelopes in the standard 250-sheet tray in the long edge
feed orientation with the flap open and print side up.
See also:
• "Monarch or DL" on page 123
If the problem persists, contact the Fuji Xerox local representative
office or an authorised dealer.