Xerox DocuPrint C3290 FS User Manual page 205

Symptom
Cannot send or receive fax
Print job sent but the light
of the Ready indicator is
not blinking or on
Error indicator is on
Error indicator is blinking
Light of the Ready
indicator is on and blinking
but there is no print output
Top section of printed
document is missing. The
top and side margins are
incorrect.
Condensation has
occurred inside the printer
Reason/Action
Is the printer connected to an analog phone outlet?
If not, connect the printer to a known good analog phone outlet.
Are the fax parameters configured properly?
Verify that the fax parameters have been set correctly.
Is the interface cable disconnected?
Turn off the power and check the connection of the interface cable.
Is the protocol configured?
Check the port status of the interface. Make sure the protocol settings are correctly
configured in CentreWare IS. See the Online Help for CentreWare IS.
Is the computer environment correctly set up?
Check the computer environment, such as the print driver. See
page 4-42.
Is there an error message displayed on the control panel?
Check the displayed message and correct the error.
An error that you cannot correct by yourself has occurred.
Record the displayed error message or error code, turn off the power, pull out the
power plug from the outlet. Contact our Customer Support Center or your dealers.
There are jobs remaining in the printer.
Cancel printing or force the remaining data to be printed.
To forcibly print the job, press the OK button. To cancel the job, press the Stop
button.
Are the paper tray guides in the correct positions?
Set the length guide and the width guides to the correct positions. See
in Trays 2 and 3 on page 5-67.
Check that the paper size on the print driver or the control panel is correctly set.
See the Online Help for the print driver. See
page 5-63.
Check that the margin setting is correct on the print driver. (PCL only)
See the Online Help for the print driver.
Turn the printer on, and leave it on, for at least one hour to get rid of the
condensation. If the problem continues, contact our Customer Support Center or your
dealers.
10-202
Problems With the Printer
Network Basics
Setting Paper Types and Sizes
on
Loading Paper
on