Xerox DocuPrint C525 A User Manual page 54

Symptom
Text is blurred.
Missing characters throughout
the length of the paper
Text or images are printed at
an angle.
Transparencies and envelopes
are not printed clearly.
54
5 Troubleshooting
The paper used is not suitable. Load the correct type of paper.
Refer to
• "Usable Paper" (P. 27)
The paper is damp. Replace with paper from a new ream.
Refer to
• "3.2 Loading Paper" (P. 31)
Condensation may have occurred inside the printer. Using the control panel, set the
time the printer is in the power saver mode 1 to 60 minutes, and then leave the printer
switched on. The inside of the printer warms up and the condensation evaporates.
When the condensation has evaporated you can use the printer normally.
Refer to
• "System Settings" (P. 40)
The drum cartridge is not set correctly. Load the drum cartridge correctly.
Refer to
• "Replacing the Drum Cartridge" (P. 64)
The drum cartridge is defective or damaged. Replace with a new drum cartridge.
Refer to
• "Replacing the Drum Cartridge" (P. 64)
The paper guides are not set in the correct positions. Set the paper guides in the correct
positions.
Refer to
• "3.2 Loading Paper" (P. 31)
The type of transparency or envelope loaded cannot be used in this printer. Load the
correct type of paper.
Refer to
• "Usable Paper" (P. 27)
Check that the paper type on the print driver or the control panel is correctly set.
Refer to
• "Tray Settings" (P. 37)
• Online Help for the print driver
The Draft Mode feature is turned on and the resolution is set at a low level on the print
driver. Change the settings on the [Detailed Settings] of the print driver.
Reason/Action